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Casa Gitano

3.5 star property
VIP Access

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Photo gallery for Casa Gitano

OCEANFRONT VILLA WITH PRIVATE POOL | View from room
Exterior
Property entrance
OCEANFRONT VILLA WITH PRIVATE POOL | Premium bedding, down duvets, memory-foam beds, minibar
OCEANFRONT VILLA WITH PRIVATE POOL | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Tulum-Bocapaila KM 9.5, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Playa Paraiso
    ‪17 min drive‬
  • Place, Tulum Mayan Ruins
    ‪24 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪82 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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About this property

Casa Gitano

This smoke-free hotel features a private beach, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a beach bar and spa services.
Casa Gitano offers 35 air-conditioned accommodations with a safe and a hairdryer. Memory foam beds feature down duvets and premium bedding. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and in-room massages can be requested.
Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Casa Gitano, you're just a quick walk from Tulum Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a beach bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a terrace
  • On-site recreation includes a private beach
  • Steps from Tulum Beach and 6 minutes on foot from Sian Ka'an Biosphere Reserve
  • Dogs welcome for a fee
A private beach is featured. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

An outdoor pool, spa services, and a terrace are also featured at Casa Gitano. Free self parking is available.

This 3.5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
Casa Gitano has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 60 for adults and USD 30 to 60 for children
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 10:30 PM.
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Gitano Hotel
Casa Gitano tulum
Casa Gitano Hotel tulum

Casa Gitano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 90 reviews
Rating 8 - Good. 12 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 7 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Yaakov

Stayed 1 night in Jan 2026

6/10 Okay

Alejandro

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING
Stayed 3 nights in Dec 2025

8/10 Good

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.
Stayed 3 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Staff view room all great
Stayed 4 nights in Nov 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Everything was perfect.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.
Stayed 5 nights in Aug 2025

10/10 Excellent

Sussi

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!
Stayed 7 nights in Dec 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!
Room Oceanfront View
Stayed 4 nights in Nov 2025

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.
Stayed 10 nights in Nov 2025

2/10 Terrible

Kfir

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
old hotel. they spent the bare minimum to "renovate" lipstick on a pig.
Stayed 1 night in Nov 2025

2/10 Terrible

Kyle

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Leonor

Travelled with family
A beautiful view of the beach, air conditioning worked perfectly. Everything was very very, very nice with my beautiful wife to enjoy a beautiful weekend together.
Stayed 4 nights in Nov 2025

10/10 Excellent

Walter, CHICAGO

Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay! Our stay in casa gitano Tulum was beyond incredible! The room had the most beautiful village-style design with a private pool and a stunning view of the ocean. Everything about this hotel was perfect — there’s truly nothing negative to say. I especially loved that there’s no TV, because it really lets you disconnect and connect with nature instead. It was peaceful, relaxing, and unforgettable. Highly recommend this place to anyone looking for a magical Tulum experience! 🌴💫
Stayed 4 nights in Oct 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with direct beach access.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Era was so sweet and accommodating. The AC was the best in tulum. The beach was okay decent amount of seaweed.
Stayed 2 nights in Oct 2025

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff always friendly, clean and very cold ac comfortable beds and pillows and food and drinks are amazing
Stayed 3 nights in Oct 2025

4/10 Poor

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Food was mediocre
Stayed 3 nights in Sep 2025

4/10 Poor

Amber

Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Esmirna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

Mikail

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our stay at Casa Gitano was only one night and it was far down the single road going into Tulum (about 30 mins). We enjoyed the beautiful beach view from our room. The room was smaller than we imagined at 500 sq ft but we had just enough space for two. The major issue was the water. We had no hot water the entire time. It got lukewarm at best. But overall we still enjoyed our stay.
Stayed 1 night in Jul 2025