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Hotel Casa Tortuga Tulum Cenotes Park Inclusive

3.0 star property
VIP Access

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Photo gallery for Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Ecotours
2 outdoor pools, open 9:00 AM to 10:00 PM, pool loungers
Superior Quadruple Room, 2 Double Beds | 1 bedroom, blackout curtains, free WiFi, bed sheets
Deluxe Suite | 1 bedroom, blackout curtains, free WiFi, bed sheets
Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

View in a map
Carretera Federal Playa del Carmen, Tulum, Tulum, QROO, 77780
  • Place, Cenote Manatí
    ‪5 min drive‬
  • Place, Soliman Bay
    ‪6 min drive‬
  • Place, Xel-Há Park
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪68 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room - Adults only

Deluxe Double Room - Adults only | 1 bedroom, blackout curtains, free WiFi, bed sheets

Deluxe Double Room - Adults only

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio

Basic Studio | 1 bedroom, blackout curtains, free WiFi, bed sheets

Basic Studio

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room, 2 Double Beds

Superior Quadruple Room, 2 Double Beds | 1 bedroom, blackout curtains, free WiFi, bed sheets

Superior Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed

1 bedroom, blackout curtains, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite

Comfort Suite | 1 bedroom, blackout curtains, free WiFi, bed sheets

Comfort Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, blackout curtains, free WiFi, bed sheets

Deluxe Suite

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

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About this property

Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Hotel with 2 restaurants, a quick walk to Cenote Tortugas
2 restaurants, 2 outdoor pools and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 coffee shops/cafes, tour/ticket assistance and a garden. Housekeeping is available once per stay.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers 12 air-conditioned accommodations with a ceiling fan and blackout curtains. 60-cm plasma televisions come with digital channels.

Bathrooms include a shower. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive, you're just a quick walk from LabnaHa Ecopark Adventures. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include tour or ticket assistance
  • Just a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park
Some rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Casa Tortuga Tulum Cenotes Park Inclusive offers its guests 2 outdoor swimming pools. There are 2 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at Hotel Casa Tortuga Tulum Cenotes Park Inclusive. Free self parking is available.

This 3-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 9:00 AM to 1:00 PM.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive has 2 restaurants on site.

All-inclusive details

All-inclusive room rates at Hotel Casa Tortuga Tulum Cenotes Park Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: MXN 350 for adults and MXN 350 for children
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge

Things to do

  • 2 outdoor pools
  • Ecotours

Family friendly

  • 2 outdoor pools
  • Mini-fridge

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (once per stay)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-cm plasma TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Tortuga Tulum Cenotes Park Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 350 for adults and from MXN 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cenote Casa Tortuga Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Tulum
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Hotel Tulum