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Elements Tulum Boutique Hotel

4.0 star property

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Photo gallery for Elements Tulum Boutique Hotel

Interior entrance
Daily full breakfast (MXN 230 per person)
Front of property – evening/night
Outdoor pool, pool loungers
Grand Room, Poolside | Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Sol Oriente entre Avenida Coba, y Calle Escorpion, Centro, Tulum, QROO, 77780
  • Place, Jaguar Park
    ‪13 min walk‬
  • Place, Dos Aguas Park
    ‪14 min walk‬
  • Place, Tulum National Park
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Grand Room, Poolside

Grand Room, Poolside | Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, Poolside

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Balcony

Grand Room, Balcony | Premium bedding, down duvets, pillow-top beds, minibar

Grand Room, Balcony

8.6 out of 10
Excellent
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Tulum by IHG
Tulum City Center
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 99 reviews
The price is €54
includes taxes & fees
16 May - 17 May
Holiday Inn Tulum by IHG

About this property

Elements Tulum Boutique Hotel

This smoke-free hotel features an outdoor pool, a restaurant and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and dry cleaning.
Elements Tulum Boutique Hotel offers 18 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Elements Tulum Boutique Hotel. During your stay, you'll be within walking distance of Tulum National Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 7 minutes by car from Tulum Mayan Ruins and 14 minutes from Tulum Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Elements Tulum Boutique Hotel. Free self parking is available.

This 4-star Tulum hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Elements Tulum Boutique Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: MXN 230 for adults and MXN 230 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 2016
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 230 for adults and from MXN 230 for children
  • Airport shuttle fee: MXN 120 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Elements Tulum Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Elements Boutique Hotel
Elements Tulum Boutique
Elements Tulum Hotel Tulum
Elements Tulum Boutique Hotel Hotel
Elements Tulum Boutique Hotel Tulum
Elements Tulum Boutique Hotel Hotel Tulum

Elements Tulum Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 962 reviews
Rating 8 - Good. 227 out of 962 reviews
Rating 6 - Okay. 63 out of 962 reviews
Rating 4 - Poor. 18 out of 962 reviews
Rating 2 - Terrible. 23 out of 962 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

dan

Liked: Cleanliness, property conditions & facilities
small clean boutique. friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Marcel

Liked: Cleanliness, property conditions & facilities, room comfort
Nice big room with balcony, near the supermarket Comer… and El bajon vegan tacos…
Stayed 1 night in Jan 2026

6/10 Okay

Katharine

.
Stayed 1 night in Dec 2025

8/10 Good

Aliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I really enjoyed our stay here! The room was nice and spacious. We had access to the pool from our room which was great. The area around the hotel was very walkable and safe, even at night. Staff were very welcoming and friendly, especially Alfonzo who took the time to provide thoughtful recommendations (e.g., food, excursions, etc.,) and general advice/guidance (e.g., safely navigating around).
Stayed 5 nights in Jan 2026

8/10 Good

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and so helpful. Will be back soon.
Stayed 2 nights in Jan 2026

10/10 Excellent

Roman, Laurel

Stayed 1 night in Dec 2025

6/10 Okay

Albert

Travelled with partner
Disliked: Property conditions & facilities
The staff were super courteous considering what they have to work with, seems like these hotels are looking for profit more than customers appreciation. The hotel is in need of a refresh as wear and tear shows. Would not consider this hotel again if i ever visited Tulum again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kittisak

Stayed 1 night in Dec 2025

4/10 Poor

Sarah

Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s independently owned and operated! Super friendly front desk service, great deal on bike rentals, free umbrella and towels, a little outdoor shower to rinse off after a beach day, nice middle location between downtown and the bike path to the beach (about a 15-20min ride), the shower was big and had a pleasant rainfall style head, plenty of hot water, nice AC unit, cool aesthetic, pretty much checks every box for a nice little stay! Oh and the beds are super comfy AND I paid $62 USD for an hour long deep tissue massage right in my room. Just a good deal all around. There’s still more! You get a discount at the gardenia cafe next door which is family owned and operated and a pleasant place to get breakfast. Truly a gem. Alfonso at the front desk will fill you in on all the things to do.
Stayed 6 nights in Dec 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities
Extremely clean room. Friendly, helpful staff. The pool was great to cool down after a day out in the heat.
Stayed 3 nights in Dec 2025

10/10 Excellent

Katie

Stayed 7 nights in Nov 2025

8/10 Good

Erin

Stayed 7 nights in Nov 2025

6/10 Okay

Javier

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Yvanne Noelle

Liked: Cleanliness, amenities, property conditions & facilities
I really loved my stay. Great location close to everything literally everything! I will be back for sure. The Ac was so effective I had good nights. The cleaning is on point as well they even clean when the suite is still clean love it. The only is they don’t have mug for hot water. But I still had it in the glass,
Stayed 5 nights in Nov 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located and clean. I was there years ago and I noticed a slight decline: towels were old and some had holes, no more body lotion and or nice soaps although there was shampoo and conditioner in a refill container. Tulum in general has declined and it’s noticeable everywhere. But our stay was comfortable, AC worked perfectly, bed was comfy too. Hotel staff friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff at front desk
Stayed 6 nights in Nov 2025

4/10 Poor

BRUCE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel does not look like the pictures, it is extremely tired. The reception is tatty and actually made me want to not go any further. When we got to the room, (no lift) bed linens were stained, lamps broken, furniture scratched and tired. Bathroom also needs updating, mirror old , anything chrome not polished .The messaging from the hotel is also off putting listing lots of rules to uphold standards of the hotel!!!! Laminated card in room with prices for breakages next to a battered do not disturb sign and water stained envelope for housekeeping tips also not good. Only saving grace of this place is the friendly staff and the efficient manager that arranged for us to move to a nicer hotel. A few updates and this could be much improved , no idea how it managed to get such a high rating on Expedia
Stayed 2 nights in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was very accommodating. Great location.
Stayed 5 nights in Oct 2025

10/10 Excellent

TANMOY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , good for families
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 2 nights in Oct 2025

8/10 Good

Ines

Stayed 1 night in Oct 2025

6/10 Okay

Brandon

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Jorge H. Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and nice rooms, nice pool area. You can rent bikes for moderate price. Super quiet. Very good value for money
Stayed 1 night in Sep 2025