Collection O Faisano Boutique Luxury Hotel, Tulum Beach

4.0 star property
VIP Access

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Photo gallery for Collection O Faisano Boutique Luxury Hotel, Tulum Beach

Restaurant
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Front of property
Deluxe Suite room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Deluxe Suite room | Premium bedding, minibar, desk, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Suite room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe with Jacuzzi

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Two Beds

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Two beds

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Collection O Faisano Boutique Luxury Hotel, Tulum Beach

This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers 24 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Collection O Faisano Boutique Luxury Hotel, Tulum Beach, you'll be connected to a shopping centre and within walking distance of Dos Aguas Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, multilingual staff and a rooftop terrace
  • On-site recreation includes bicycles to rent
  • Just a 4-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins
  • Shopping centre and ferry terminal shuttle service available for a fee
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers its guests 2 outdoor swimming pools and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Luxury Hotel, Tulum Beach. Limited free parking is available on a first-come, first-served basis.

This 4-star Tulum hotel is smoke free.

The hotel hosts a free manager's reception daily.
Collection O Faisano Boutique Luxury Hotel, Tulum Beach has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Collection O Faisano Boutique Luxury Hotel, Tulum Beach offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Collection O Faisano Boutique Luxury Hotel, Tulum Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 131 reviews
Rating 8 - Good. 22 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 4 out of 131 reviews
Rating 2 - Terrible. 9 out of 131 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Omar

Stayed 6 nights in Dec 2025

8/10 Good

Yarilis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faisano is a small cute hotel, great staff and service, perfect to relax. Safe area with restaurants, convenient stores, bike rental and spa within walking distance. There’s room for improvement in some areas tho. The open shower is cute but not convenient, the whole room gets wet every time you shower making the room smell musty. The door frame in our room had a big gap letting in sounds and ants. But it’s a cute place with great people that will help you with everything you need and make you feel home so I would recommend it.
Stayed 5 nights in Dec 2025

6/10 Okay

GANDHARV

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
its a ok property , but they could do wonder with it
Stayed 4 nights in Dec 2025

4/10 Poor

Shakiem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited options
Stayed 4 nights in Dec 2025

10/10 Excellent

Juancarlos

Stayed 1 night in Dec 2025

10/10 Excellent

Juancarlos

Stayed 1 night in Dec 2025

10/10 Excellent

Karim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025

10/10 Excellent

Christianne, Merida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025

10/10 Excellent

Branine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025

10/10 Excellent

Wee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very helpful. Beautiful outside space and pool
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jade

Stayed 2 nights in Nov 2025

10/10 Excellent

Hermela Matios

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came as a group and had a really nice stay. Everything was clean and nice environment. It’s very cheap and safe. The staff were very kind and friendly, even the people that stayed there. I would 100% book here again for a trip back to tulum. The view waking up to the pool was wonderful. Couldn’t recommend this place enough!! I have never left a review but this place was really nice
Stayed 6 nights in Aug 2025

8/10 Good

Aleksander

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2025

8/10 Good

mark

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a small private pool in my room which was great
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and beautiful hotel within the local community. Pool was relaxing and the room was superb. I left my phone on the shuttle on the way to the location and John helped me get it back. What a trip saver! Highly recommend.
Stayed 2 nights in Jul 2025

2/10 Terrible

Dena

Place sucked and we were overcharged in cash when we left . I
Stayed 5 nights in Jul 2025

10/10 Excellent

Cynthia

Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025