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Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

3.0 star property
VIP Access

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Photo gallery for Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

A modern pool area with a checkered floor, wooden furniture, and a staircase leading to a balcony.
A modern bedroom with a large bed, a curved column, and a view of a garden through large windows.
A spa area with a bathtub, a shower, and a wooden fence.
A modern building with a thatched roof, stone walls, and a wooden fence.
A concrete bathtub in a garden with a wooden fence and plants.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Circuito Yaax 04 Aldea Zama Premium, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪2 min drive‬
  • Place, Hunab Lifestyle Center
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Suite room

A modern bedroom with a large bed, a built-in bathtub, and a view of greenery outside.

Deluxe Suite room

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior

A hotel room with a bed, wooden wardrobe, bedside table, and an air conditioning unit.

Superior

8.0 out of 10
Very good
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room with Mini Pool

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding doors.

Deluxe Room with Mini Pool

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Two Beds

Standard Two Beds | Premium bedding, minibar, desk, iron/ironing board (on request)

Standard Two Beds

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room with Mini Pool

Deluxe Double Room with Mini Pool | Premium bedding, minibar, desk, iron/ironing board (on request)

Deluxe Double Room with Mini Pool

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Pool King

A modern hotel room with a large bed, a wooden headboard, a nightstand, and a view of the outdoor area through large sliding doors.

Luxury Pool King

  • 30 sq m
  • Sleeps 2
  • 7 King Beds
  • Free Wi-Fi

View all photos for Luxury Terrace king

A modern hotel room with a bed, a large mirror, a flat-screen TV, a bedside table, and a view of the outside.

Luxury Terrace king

  • 30 sq m
  • Sleeps 2
  • 10 King Beds
  • Free Wi-Fi

View all photos for Luxury Pool Double

A hotel room with a bed, a large window, a view of an outdoor pool, and a balcony with chairs.

Luxury Pool Double

  • 35 sq m
  • Sleeps 4
  • 4 Queen Beds
  • Free Wi-Fi

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About this property

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum

This smoke-free hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers 24 air-conditioned accommodations with minibars and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This Tulum hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
With your stay at Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum, you'll be connected to a shopping centre and within walking distance of Dos Aguas Park. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins
  • Airport pick-up, ferry terminal and shopping centre shuttle service available for a fee
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers its guests 2 outdoor swimming pools and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum. A shuttle from the airport to the hotel (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tulum hotel is smoke free.

The hotel hosts a free manager's reception daily.
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 30
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Concerts/live shows
  • Cooking classes
  • Games
  • Hot tub
  • Winery release events

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% organic food
  • Built in 2023
  • Local artist showcase
  • Locally sourced food prioritised
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • First-run films

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 87 per vehicle (maximum occupancy 8)
  • Hosted evening meal: USD 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Faisano Nomadas
Faisano Nomadas Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel
Faisano Nomadas Boutique Hotel-Adults Only Tulum
Faisano Nomadas Boutique Hotel-Adults Only Hotel Tulum

Collection O Faisano Boutique Hotel, Spa, Transportation, Rentals & Tours, Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 166 reviews
Rating 8 - Good. 28 out of 166 reviews
Rating 6 - Okay. 16 out of 166 reviews
Rating 4 - Poor. 4 out of 166 reviews
Rating 2 - Terrible. 10 out of 166 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short couple trip and had an amazing time. Courteous staff and peaceful environment made it memorable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My business trip was made easier by the efficient staff and clean, modern rooms. Good breakfast too!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Bekbuzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay — warm hospitality, beautiful surroundings, and the candlelight dinner was a cherry on top. Highly recommended for couples.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Enzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with the whole family! The hotel was clean, safe, and had everything we needed for a comfortable stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. The room was super cozy, clean, and perfect for a romantic staycation. The staff made us feel very welcome.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family-friendly atmosphere. The kids enjoyed the space and we appreciated the attentive service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place provides us a peaceful and romantic stay. We loved the ambiance ,vibe and comfort at the hotel. Staff is very helpful and align with our needs.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference. Well-maintained space with all required amenities. Very satisfied with the service.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place if you're traveling alone. Staff were attentive, helpful and work actively for resolving all issues. Highly recommended.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I was traveling alone, I was very concern about safety and comfort, and this place met my expectations. The hotel was well-managed and the environment felt secured. I didn’t face any problems during my stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and staff friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant family vacation here. The staff was very accommodating, and the kids loved the play area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

zayd

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. It's a location tucked away from the bustle and very quiet. Within 10 minutes to Tulum Beach by car or motor bike. Breakfast is simple but filling. I'd stay here, again. It's a newer development area.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a business trip and this hotel was perfect for my needs. The business center was well-equipped, and the Wi-Fi was fast and reliable, Highly recommend for anyone on a business trip.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Clean, quiet rooms and very friendly staff. A perfect place to relax and unwind.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Branine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our private balcony for sunset views. A perfect place for couples to unwind and enjoy each other’s company.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved everything about this place, from the staff to the property. The room, pool and jacuzzi was clean. It was walking distance to stores and the park. Plus travel by car or cab was short as it is in the center of resturant and the beach clubs. I would recoomend any one who don't rent a car to rent an atv or scooter or download the InDrive app (it like uber). 1000% recommend and will use on our next visit.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Pratiksha

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable experience staying here. The room was spacious enough for us, and the facilities provided were great. I'm really happy that I choose this property.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

hilda s

Liked: Amenities
Good hotel with potential to do much better. Loved my room with 2 beds, AC was working great, tv was working. A little bit noisy out of the room but ok. Staff was attentive during the day. The breakfast is the same but good. I would stay here again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wee

Liked: Cleanliness, amenities, property conditions & facilities
A great experience overall! The staff was friendly and helpful, the rooms were clean and spacious, and the food was amazing. Fast Wi-Fi and quiet atmosphere.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Quanisha

Disliked: Property conditions & facilities
DO NOT STAY HERE !!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every interaction with the staff was pleasant and professional. The room had such a warm and cozy feel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff is incredibly helpful, nice hotel especially given the price, with amazing breakfast. In a newer area which is much closer to beach. Will definitely be returning.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, very helpful. Beautiful outside space and pool
Stayed 1 night in Nov 2025
Verified

6/10 Okay

GANDHARV

Liked: Room comfort
Disliked: Property conditions & facilities
its a ok property , but they could do wonder with it
Stayed 4 nights in Dec 2025