Guest accommodation at this hotel offers air conditioning. Bathrooms include a shower and hairdryers.
During your stay at this hotel, you're just a quick walk from Soliman Bay.
Steps from Soliman Bay and 9 minutes by car from Xel-Há Park
Property amenities
Internet
Available in all rooms: WiFi
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Pets
No pets allowed
Children and extra beds
Children are welcome.
Events
Events allowed: family gatherings, birthday parties, weddings
Smoking
Smoking allowed: in designated areas
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 99
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
You will receive an email from the host with check-in and check-out instructions. You will also receive an email from Vrbo with a link to a Vrbo account, which will enable you to manage your booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 4 out of 4 reviews
10 - Excellent
4
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
10/10
Cleanliness
8.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Amanda J., Terrebonne Or USA
8 Jan 2025
Liked: Cleanliness
Great place
We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
Amanda J.
Stayed 2 nights in Jan 2025
10/10 Excellent
Ruben S., Saint Joe, IN
2 Jan 2025
Liked: Cleanliness
New build, nice secluded area with onsite Cenotes
So the property we stayed in was brand new. We there are nice Cenotes on site. 6 i believe so you can explore for free on your stay.
Ruben S.
Stayed 5 nights in Oct 2024
10/10 Excellent
Kyle D.
1 Apr 2024
Liked: Cleanliness
Great place for families
We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at Baalmán was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.