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Hotelito Azul

5.0 star property
VIP Access

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Photo gallery for Hotelito Azul

Outdoor banquet area
Gardenview Villa | Living area | Books
2 restaurants, breakfast, lunch, dinner served; international cuisine
Gardenview Villa | View from room
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, SFER IK
    ‪2 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Oceanfront Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Oceanfront Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beachside Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Beachside Suite

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

8.6 out of 10
Excellent
(4 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Villa

Oceanfront Villa | View from room

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Room, Oceanfront | Premium bedding, minibar, in-room safe, desk
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  • Pool
  • Breakfast included
  • Spa
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4.6 out of 5, Wonderful, 362 reviews
The price is €207
includes taxes & fees
17 Dec - 18 Dec
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About this property

Hotelito Azul

Luxury hotel on the beach, with 2 outdoor pools
At Hotelito Azul, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Hotelito Azul offers 35 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Hypo-allergenic bedding and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotelito Azul. During your stay, you're just a quick walk from Tulum Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine with garden views at Olivia, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Services include tour or ticket assistance and limo or town car service
  • On-site recreation includes a gym, yoga classes and fitness classes
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport, bus station shuttle and ferry terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul and enjoy amenities such as a fitness centre.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the beach bar. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property.

This 5-star Tulum hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Olivia – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave – This beachfront restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Concerts/live shows
  • Ecotours
  • Fitness classes
  • Free beach club
  • Gym
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 6:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night
  • Service fee: 7.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotelito Azul offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 7 days before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 639 reviews
Rating 8 - Good. 106 out of 639 reviews
Rating 6 - Okay. 48 out of 639 reviews
Rating 4 - Poor. 37 out of 639 reviews
Rating 2 - Terrible. 44 out of 639 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

morkos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited shopping and restaurants , limited food options for high prices compared to the food quantity.
Stayed 2 nights in Aug 2025

8/10 Good

Peta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful. Just like pics . I stayed before and love it there . The two pools are beautiful and o love the villa on the beach .
Stayed 1 night in Jul 2025

4/10 Poor

Carlos I, Upper saddle river

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is in good condition overall. I have no complaints about the staff. Due to the season, the hotel has minimal services and is almost empty of personnel. There is no hotel lobby “bar” after 6:00 p.m. VIP credit can only be used for alcoholic drinks up to 6:00 p.m. and not at the beach. Olivia Bar was not in attendance. In general, very disappointing that the low season impacts those who stay at the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

yassuan

Stayed 3 nights in Jul 2025

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super relaxing stay
Stayed 7 nights in Jul 2025

10/10 Excellent

CLAUDIA, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities! The rooms are lovely! The coffee basket delivered to the room in the morning was so nice! Griselda always made sure we get back to a clean room!
Stayed 3 nights in Jun 2025

6/10 Okay

Yannett Mejia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customer service was a 3. Staff was friendly, but you had to keep requesting refills or request help. They didn’t take the initiative.
Stayed 4 nights in May 2025

10/10 Excellent

Anupam

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurant staff were great hotel needs some simple maintenance and upkeep
Stayed 5 nights in May 2025

10/10 Excellent

Anthony

Stayed 4 nights in May 2025

4/10 Poor

Jemma

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No check in. We arrived at 9pm and got shown through the staff entrance and told to checkin the following day. Room, very basic, no hair dryer, no kettle. Balcony did not lock. Breakfast great first day, mediocre from then on. Considering the price you’d think breakfast was included … no… you’re looking at £20pp for an average breakfast. Nobody at hotel due to awful seaweed in Tulum we suspect? However meant the hotel is running on Skelton staff. Nobody wants to help you… you enjoy a drink at the roof top and are told to sign three flights of stairs down… they won’t bring the bill to you. Everywhere looks tired, very disappointing
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Trinae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Hotelito Azul! The staff were warm, welcoming, and always ready to help with anything I needed, which made my experience even more special. I want to give a special shoutout to Griselda from housekeeping, she was absolutely amazing! So kind, attentive, and always made sure everything was spotless and comfortable during my stay. You can really tell she cares about her work and about the guests. I’d definitely recommend Hotelito Azul to anyone looking for a relaxing and well-cared-for getaway. Thank you to everyone there for making my stay so lovely!
Stayed 6 nights in May 2025

10/10 Excellent

Efay, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Efay, Miami

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular place to rest, Hugo was our host and his kindness is unmatched by any other place.
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Stayed 1 night in May 2025

8/10 Good

JESUS ENRIQUE BARONA

Travelled with family
Liked: Cleanliness, staff & service
El hotel se ve que podría estar súper increíble. Le falta mantenimiento a las áreas de las albercas. Y los precios de los restaurantes son una burla. Un desayuno de dos adultos y una niña fueron casi tres mil pesos. Lo demás muy bien. El personal muy amable.
Stayed 4 nights in Apr 2025

8/10 Good

Elizabeth, San Diego

Travelled with group
Liked: Cleanliness, amenities
Lovely property. Wait staff very courteous. Hostess seemed a bit preoccupied. The outdoor furniture needs love.
Roof top
Stayed 4 nights in Apr 2025

10/10 Excellent

donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for the quiet of Tulum this is your hotel!! The peaceful atmosphere feeling like your on a secluded beach, incredible plantings, greenery on the premises it truly makes you feel like your on vacation! If you’re looking for a very laid back property this is the place. Food in both restaurants is fresh, and delicious, the staff is amazing (especially Karen at Olivia’s and Cayay on the beach. Try to request second floor rooms facing the beach or gardens it’s a real feeling of being in the treetops!
Stayed 4 nights in Apr 2025

10/10 Excellent

Monica Del Carmen Robles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at Hotelito Azul. Everything was perfect, from the hotel to the staff. We were welcomed with a delicious green smoothie from Olivia’s (we kept coming back for more!). The ambiance is perfect for a relaxing, soul soothing vacation. Our oceanfront room had beautiful sunrise views we will always remember. The Agave restaurant, beachfront, served the best rib eye tacos! And a special thanks to the staff for being so attentive, helpful, and making us feel right at home.
Stayed 3 nights in Apr 2025

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025

10/10 Excellent

Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fyi…Think beach attire as the property’s exterior is all sand. Quality leather footwear may get ruined but overall the property is great.
Stayed 3 nights in Apr 2025

8/10 Good

Gunay

Liked: Staff & service
Lovely staff and an authentic atmosphere, but the hotel needs restoration & more staff. It’s overpriced for the current state. To find a good place to eat or entertain be ready to walk 1.5–2 km along a dusty, overcrowded, and unpleasant road. At half the price, it might be acceptable — but not as it is now.
Stayed 4 nights in Apr 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Tulum is beautiful and this property was no exception. Given the many wonderful options thus top tier customer service is a must as an opposed to a sometimes to deserve a high rating. I was in an ocean front suite. This came at a premium it was wonderful…except…the one side was where the restaurant is. Literally one of your windows looks directly in there. It was thus not quiet. The onsite restaurant staff were wonderful. The hotel staff was not. I got there slightly earlier than check in and they first said my room was not ready and when the bathroom they offered me to get ready was apparently not available for an hour for cleaning, miraculously my room was ready. Note that the hotel likely has room for over 50 and there were about 5 guests so why they couldn’t have a room ready was already odd. I asked for help getting a taxi and was quoted a ridiculous price and they weren’t willing to try to assist in getting a better price but instead told me I could try myself by walking the road. I was a female travelling alone. I was easily able to get a better deal which begs the question why weren’t they. Check out was equally frustrating by being advised late in the evening before my early flight when one of the restaurants was closed already I had to pay for each of the restaurants IN THE HOTEL separately and it may take awhile. Made my last moments rushed and stressful. This property wasn’t for me but I think a younger crowd would enjoy it as it’s cool with its rooftop pool.
Stayed 4 nights in Mar 2025