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KAHATSA' boutique hotel

3.0 star property
VIP Access

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Photo gallery for KAHATSA' boutique hotel

View from property
Deluxe Room | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception
Family Double Room | View from room
Family Double Room | Bathroom | Shower, hair dryer, bathrobes, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Housekeeping

Explore the area

View in a map
Av. Coba Colonia Huracanes, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪11 min walk‬
  • Place, Cenote Calavera
    ‪4 min drive‬
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪66 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Double Room

Family Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Family Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

KAHATSA' boutique hotel

Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a business centre. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, concierge services and a communal living room are on-site.
KAHATSA' boutique hotel offers 32 accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. 43-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower, bathrobes and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at KAHATSA' boutique hotel, you're just a quick walk from Hunab Lifestyle Center. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a lift and a rooftop terrace
  • Just a 4-minute drive from Tulum Mayan Ruins and a few minutes from Tulum National Park
  • Beach shuttle service available for a fee
  • Pets welcome free of charge
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. An outdoor pool, a rooftop terrace, and concierge services are also featured at KAHATSA' boutique hotel.

This 3-star Tulum hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • Lift (213 centimetre wide door)

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 11:00 PM
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

KAHATSA' boutique hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 60 out of 89 reviews
Rating 8 - Good. 17 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 3 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Riley

Liked: Cleanliness, staff & service
Clean room, kind staff, perfect location!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, amenities, property conditions & facilities
Very cute and comfortable hotel in a great location. Staff was very helpful and the breakfast was a nice bonus!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rochelle

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was helpful and accommodated an early check in without advance notice. The hotel atmosphere is relaxing. Breakfast was tasty.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

geoffroy

Liked: Cleanliness, amenities, property conditions & facilities
Really great and charming atmosphère! I liked everything The only disappointment was a swimming pool, quite small and in the shades Staff was lovely and the breakfast very good For the price, you can go there!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Pleasant and very efficient staff. I found everyone to be friendly. I would consider staying here again and would recommend it to others.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, however some of the towels/bath mat had seen better days - ripped. The staff were helpful and the breakfast provided a good start to the day.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Tracy

Clean, comfortable, basic room. Bathroom needed some maintenance but all in all it was fine. Location is fantastic
Stayed 10 nights in Jan 2026
Verified

10/10 Excellent

Duncan

Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. The room was clean, spacious and quiet. The staff was very friendly helpful, and the location was perfect. Highly recommend. A+
Stayed 1 night in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel, but still clean and modern. It’s great place to live if you plan to do excursions during the day, but still want a decent fresh room at night. The biggest down side was that the pool area gets shadow in the afternoon an evening.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean rooms, decoration
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and gave me great options for sight seeing and food options. I will definitely come back to stay.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Lil

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Clean and peaceful. Wonderful staff!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

RACHID

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Raynoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, comfortable and the staff was very friendly and attentive. The location was perfect, was safe and walkable to many restaurants and shops and supermarket across the street. Street parking was always available.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Vianney

Liked: Cleanliness, staff & service, amenities
This hotel was nice, room was clean and inviting. Sadly, due to heavy rain, you could smell the mold or something that wasn't very nice. But that was in the open area as the corridors had no window/wall to one side. The breakfast was nice, fruits, eggs with ham or chorizo or vegetable (or all in one), bread (and you could get more if you ask), coffee, tea or water. The location is close to both the public beaches and the ruins. We had a van, and although we had to park public, nothing happened to it, so I would say it is a calm area. The personnel was very friendly and helpful.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Great location to see the sights. My only complaint would be the hotel is located on a busy road with lots of noise. The hotel is clean and well maintained.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities
Property felt safe and secure. Staff were very friendly and helpful. Wifi was bad and breakfast could have included some various condiments, but was otherwise decent for an included deal.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

My stay was great! My room was ready early. Staff was very friendly and accommodating, I forgot a charger and they were more than happy to assist. Room was very cute and the diffuser was on when I walked in. Very relaxing. Breakfast is included which is great! Hotel is also across the street from a supermarket and close to a lot of souvenir shops and restaurants.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hidden gem in Tulum. Excellent staff. Zen vibes. Every detail with an artistic touch. Great water pressure. Very clean. Very safe part of town. Next to Supermarket! The best bang for the buck in Tulum.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Caitlin

The hotel itself in terms of the lobby, pool and breakfast area is fine especially for a short term stay. The issue was our room. We were given room #3 on the ground floor. No windows in the room and the bathroom smelled like sewer. The bathroom had one tiny window and when we opened it we were hit was an even worse overwhelming smell of sewage. It looked like there was a pipe emptying there and brown water, likely sewage, everywhere. Truly disgusting. Thankfully we were there for only one night but if you do book this hotel for any amount of time, avoid this room at all costs.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Robert

Liked: Cleanliness, room comfort

Kahatsa

No phone in room, no ice machine.Staff was very helpful. Good breakfast included. Special taxi rate if they call for you. Rooftop pool was very nice. Great location. Cleaning staff excellent! WhatsApp # is useful.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

Estela Uribe

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice Hotel - but not our kind of “Namaste”!

This is a nice hotel- hard to see the entrance from the street - even the taxi driver was not sure of its location. I have VERY mixed feelings about this hotel. It looked Very clean but two things that stood out - the fitted bed sheet was stained with what looked to be blood (apparently the wash didn’t take it out) and the electric kettle was quite rusted inside. The staff was apologetic for the dirty sheet and we were given another room (it had two full beds and not the king that we had in the other room). I forgot to mention the rust issue but I hope they get this feedback and look into it.
Stayed 1 night in Feb 2025