6/10 Okay
Johnny
Travelled with partner
9 Apr 2026
Liked: Cleanliness
Johnny
Stayed 4 nights in Apr 2026
Private host
Loch Collection Tulum
2.0 star property
Choose dates to view prices
Photo gallery for Loch Collection Tulum
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Pool
- Parking included
- Free Wi-Fi
Explore the area
Palenque, Tulum, QROO, 77760
- Hospital de TulumPlace, Hospital de Tulum11 min walk
- Dos Aguas ParkPlace, Dos Aguas Park13 min walk
- Jaguar ParkPlace, Jaguar Park4 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)62 min drive
Room options
View all photos for Deluxe Studio
Deluxe Studio
- 60 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
View all photos for Superior Studio Suite
Superior Studio Suite
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
View all photos for Deluxe Apartment
Deluxe Apartment
- 35 sq m
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed
- Free Wi-Fi
View all photos for Superior Apartment, Garden View
Superior Apartment, Garden View
- Garden view
- 35 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
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About this property
Loch Collection Tulum
Along with an outdoor pool, this smoke-free hotel has concierge services and tour/ticket assistance. Self parking is free. Other amenities include a garden. Housekeeping is available on request.
Loch Collection Tulum offers 4 accommodations with a safe. This Tulum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include a shower. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
With your stay at Loch Collection Tulum , you'll be connected to a shopping centre and within walking distance of Hospital de Tulum. Enjoy features like free self-parking, plus an outdoor pool and concierge services.
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Free self-parking
- Take a swim in the outdoor pool
- Services include a concierge, tour or ticket assistance and luggage storage
- 8 minutes by car from Tulum Mayan Ruins and 10 minutes from Tulum Beach
As a guest of Loch Collection Tulum , you'll find an outdoor pool, a terrace, and tour/ticket assistance. Loch Collection Tulum also features a garden, concierge services, and a lift. The front desk is open around the clock. Self parking is free.
This Tulum hotel is smoke free.
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
- Onsite parking available only on request
- Free uncovered self parking on site
- Limited on-site self parking
Things to do
- Outdoor pool
Family friendly
- Outdoor pool
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (on request) (for a fee)
- Proposal/romance packages
- Tour and ticket assistance
Outdoors
- Garden
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift (90 centimetre wide door)
- Well-lit path to entrance
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Private bathroom
- Shower
- Soap
- Toilet paper
- Towels provided
More
- Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- Pets and service animals are not allowed at Loch Collection Tulum
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning deposit: MXN 500
- Cleaning fee: MXN 500 per accommodation, per stay, (varies per unit)
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Cleaning/housekeeping/linen fee: MXN 500 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
- Pool access available from 7:00 AM to 10:00 PM
- Pets and service animals are not allowed on site.
Loch Collection Tulum Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
9.0/10
Cleanliness
6.0/10
Staff & service
8.0/10
Amenities
Reviews
10/10 Excellent
Kelle
14 Feb 2026
Liked: Cleanliness, amenities
I had a wonderful 10 nights stay at Lovh Tulum in a one bedroom apartment. I can’t say enough good things about Eric the point of contact for my stay. The unit itself had everything I needed and then some was beautifully arranged and incredibly comfortable. The pool is delightful and the location can’t be beat if you’re seeking to be close to seventh and Tulum Centro.
Kelle
Stayed 9 nights in Jan 2026