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Novotel Citygate Hong Kong

4.0 star property

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Photo gallery for Novotel Citygate Hong Kong

A Novotel hotel with a modern glass facade, surrounded by high-rise buildings and a waterfront view.
Minibar, in-room safe, desk, blackout curtains
Miscellaneous
Exterior
A modern interior with a central seating area, a unique ceiling sculpture, and a patterned wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View in a map
51 Man Tung Road, Tung Chung, 0
  • Place, Citygate Outlets
    ‪1 min walk‬
  • Place, Ngong Ping Cable Car Tung Chung Station
    ‪8 min walk‬
  • Place, Tung Chung Fort
    ‪3 min drive‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪3 min drive‬

Room options

View all photos for Premier Room, 2 Single Beds (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 2 Single Beds (Executive)

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Premier Suite, 1 King Bed (Executive)

A modern bathroom with a large mirror, two sinks, and a bathtub.

Premier Suite, 1 King Bed (Executive)

  • Mountain view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, Multiple Beds, Accessible

Family Room, Multiple Beds, Accessible | Minibar, in-room safe, desk, blackout curtains

Family Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 56 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free wired internet

View all photos for Premier Room, 1 Queen Bed (Executive)

A hotel room with a bed, desk, chair, and a large window offering a view of the sea and hills.

Premier Room, 1 Queen Bed (Executive)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(107 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, and a large window with a view of a mountainous landscape.

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(43 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Novotel Citygate Hong Kong

This smoke-free hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking and 24-hour room service. Housekeeping is available on request.
Novotel Citygate Hong Kong offers 440 accommodations with minibars and laptop-compatible safes. 40-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Tung Chung hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
Novotel Citygate Hong Kong's proximity to the airport gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Citygate Outlets. Free WiFi in public areas, a free round-trip airport shuttle and 3 restaurants are available.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Essence, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to the airport
  • Steps from Citygate Outlets and 7 minutes by car from AsiaWorld-Expo
  • Free airport shuttle service
Novotel Citygate Hong Kong offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4790 square feet (445 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Novotel Citygate Hong Kong. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 4-star Tung Chung hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.
Essence – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
Olea – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. Open daily.
Andante – This bar specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6 AM to 11:30 PM at scheduled times
  • Parking on site (HKD 250 per day)
  • Valet parking on site (HKD 250 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 11 AM on weekends; HKD 188 to 206.80 for adults and HKD 103.40 to 103.40 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Andante
  • Essence
  • Olea

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,790 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 550.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 800.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 188 to 206.8 for adults and HKD 103.4 to 103.4 for children
  • Self-parking fee: HKD 250 per day
  • Valet parking fee: HKD 250 per day
  • Rollaway bed fee: HKD 550.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in April and close in October.
  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Citygate Hong Kong Novotel
Citygate Novotel
Citygate Novotel Hong Kong
Hong Kong Citygate Novotel
Hong Kong Novotel Citygate
Novotel Citygate
Novotel Citygate Hong Kong
Novotel Citygate Hotel
Novotel Citygate Hotel Hong Kong
Novotel Hong Kong Citygate
Novotel Citygate Hong Kong Hotel Hong Kong
Novotel Hong Kong Airport
Novotel Citygate Hong Kong Hotel Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel
Novotel Citygate Hong Kong Tung Chung
Novotel Citygate Hong Kong Hotel Tung Chung

Novotel Citygate Hong Kong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 82 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Dilipraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very helpful and accommodating for an early check in after a long flight
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the airport. Catch the airport shuttle.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darryn

Liked: Cleanliness, amenities, property conditions & facilities
Great location for Lantau Island, excellent large room, very clean, great helpful staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tosin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Mar 2026
Verified

8/10 Good

Helena Irmeli

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious comfortable room, good breakfast.
Beautiful Christmas decorations.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great loction. Close to transit, the CotyGate Mall and the airport.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sunshine

Liked: Cleanliness, amenities, property conditions & facilities
The location is convenient, with many famous shops and restaurants nearby. The hotel staff are very helpful, the rooms are clean, and the rooms are spacious.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant room with all the amenities
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and outstanding staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Hok Ming Mingson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff Joey is very professional to handle issues about check-in. Great location, free shuttle to airport , next to shopping mall and MTR. Hotel is clean , good service .
Stayed 1 night in Mar 2026
Verified

8/10 Good

Florence

Liked: Cleanliness, staff & service, amenities
Convenient location and Helpful staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nancy Anne

Liked: Cleanliness, staff & service, amenities
Very convenient to the city Gate, airport and MTR. Much quieter that staying in Central or Kowloon. The staff were very helpful.
View from the 11th floor
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Meraida

Liked: Cleanliness, amenities, property conditions & facilities
Access to transportation and shopping is excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Well situated to MTR.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Pei Ying

Convenient stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
The staff was excellent, from the front desk, to the bell porter, the shuttle driver and the waiters at breakfast. All were welcoming helpful, respectful and extremely kind. They made our whole stay delightful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
The room was exactly what we needed, all of the amenities, breakfast available, shuttle to the airport.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mikko

Liked: Cleanliness, staff & service, amenities
Generally very good. Good location and friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible from the Citygate shopping centre, very conveniently placed for the Tung Chung MTR station for access to Kowloon and HK Island. Free shuttle to Airport runs every 20 minutes and gets you there in 10 minutes. The staff were all polite and helpful. Will definitely stay there again on my next visit to Hong Kong.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Amy Beth Andrews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grima at the front desk really made my quick and inconvenient stay so wonderful! I had not intended to need a hotel but had travel issues and she made me feel right at home. Have fun on your upcoming Bangkok trip for the festival she told me about.
Executive suite had usb chargers which I needed! Thankful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dilipraj

Liked: Cleanliness, staff & service, amenities
Clean, convenient, close to all shopping and restaurants and very accommodative staff
Stayed 2 nights in Nov 2025

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