Marriott Tuxtla Gutierrez Hotel

4.5 star property

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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Club Room, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Club Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down duvets, in-room safe, desk

King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

King Room with City View

  • Sleeps 2

Two Double Room with City View

  • Sleeps 4

Presidential Suite

  • Sleeps 2

Junior Suite

  • Sleeps 2

M Club lounge access, Guest room, 2 Double, Sofa bed, High floor

  • Sleeps 4

M Club lounge access, Guest room, 1 King, Sofa bed, High floor

  • Sleeps 2

Ambassador, M Club Lounge Access, Penthouse Suite, 1 King

  • Sleeps 2

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About this property

Marriott Tuxtla Gutierrez Hotel

Luxury hotel with 2 restaurants and free valet parking
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a swim-up bar and a sauna are on-site. Housekeeping is available on request.
Marriott Tuxtla Gutierrez Hotel offers 210 accommodations with a safe and complimentary bottles of water. Beds feature down duvets and premium bedding. 49-inch plasma televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Our customers tell us that they can't get enough of the helpful staff at Marriott Tuxtla Gutierrez Hotel. During your stay, you're just a quick walk from Cana Hueca Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • 11.1 mi (17.8 km) from Canon del Sumidero National Park and 12.1 mi (19.5 km) from Chiapa de Corzo Plaza
  • Local-area shuttle service available for a fee
Marriott Tuxtla Gutierrez Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Marriott Tuxtla Gutierrez Hotel. Free self parking and valet parking are available.

This 4.5-star Tuxtla Gutierrez hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Condimento – This restaurant serves breakfast, lunch and dinner.
La Mansion – This restaurant specialises in international cuisine. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 255 to 255 for adults and MXN 115 to 115 for children
  • 2 restaurants
  • A bar/lounge
  • A swim-up bar

Restaurants on site

  • Condimento
  • La Mansion

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch plasma TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 255 to 255 for adults and MXN 115 to 115 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Camino Real Hotel Tuxtla Gutierrez
Camino Real Tuxtla Gutierrez
Tuxtla Gutierrez Camino Real
Marriott Tuxtla Gutierrez Hotel
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Mexico - Chiapas
Marriott Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel
Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez
Marriott Tuxtla Gutierrez Hotel Hotel Tuxtla Gutierrez

Marriott Tuxtla Gutierrez Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 623 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adelio Eleuterio

Travelled with family
The hotel so older no working out the gym and the bar was empty so ugly Está super bien y mejor el Hilton garden inn Está nuevo todo es nuevo
Stayed 2 nights in Aug 2025

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Me cobraron doble hospedaje no se vale
Stayed 4 nights in Jul 2025

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio afectando la economía de mi famili

Muy mal servicio al hacer doble cargo al pagar… dos días después de estar hospedada me vuelven a cobrar la misma cantidad llevo 2 semanas esperando me regresen mi dinero y el genrenete de Tuxtla pésimo para resolver este tema. Cómo no es su dinero le vale un comino.
Stayed 4 nights in Jul 2025

8/10 Good

Madais

Liked: Staff & service
Ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandra del carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jose, Costa Mesa

Stayed 3 nights in Jul 2025

10/10 Excellent

Brenden Robert

Excellent
Stayed 4 nights in Jul 2025

8/10 Good

ROSA

Stayed 1 night in Jul 2025

8/10 Good

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fine. The pool is a big plus. There are limited options for meals unless you have a car.
Stayed 2 nights in Jul 2025

10/10 Excellent

NOE

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, cleanliness and over all a great place to stayed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mercedes A

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Services
Stayed 4 nights in Jun 2025

10/10 Excellent

Cynthia Verónica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property! Hotel staff was very helpful and friendly. We had an amazing experience!
Stayed 5 nights in May 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo súper limpio, y la alberca súper linda
Stayed 6 nights in May 2025

8/10 Good

JOSE J

Travelled with family
Liked: Cleanliness, staff & service
Camas chicas
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness
Everything
Stayed 4 nights in May 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente service, all services available were amazing. Cleanliness impecable. You really feel at home. Restaurant experience was wonderful, food excellent, the ambiance, the lights, the room espace, the music, the service, everything was fine. We enjoyed this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jagan venkatesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LUZ MARIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

nicholas, Monroe

Liked: Cleanliness, property conditions & facilities
Great value Great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Liked: Staff & service, property conditions & facilities
Ample and clean polite staff 5 stars
Stayed 4 nights in Apr 2025

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