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The Lu'um House

3.0 star property

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Photo gallery for The Lu'um House

A modern living room with a glass dining table, two wine glasses, a cupcake, and a flat-screen TV displaying an underwater scene.
Property video
Premium Studio Suite | Premium bedding, down duvets, in-room safe, laptop workspace
An outdoor seating area with wooden furniture, a table with glasses and a menu, and a TV mounted on the wall.
A modern kitchen with wooden cabinets, a stainless steel refrigerator, and a glass door leading to a balcony.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Santa Elena, 272, Tuxtla Gutierrez, CHIS, 29060
  • Place, Cana Hueca Park
    ‪5 min walk‬
  • Place, Joyyo Mayu Park
    ‪11 min walk‬
  • Place, Plaza las Americas Shopping Mall
    ‪15 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪89 min drive‬

Room options

View all photos for Comfort Studio Suite

A modern hotel room with a bed, a TV, a glass coffee table, and a seating area with a chair and a small table.

Comfort Studio Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down duvets, in-room safe, laptop workspace

Premium Studio Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down duvets, in-room safe, laptop workspace

Premium Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, in-room safe, laptop workspace

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Lu'um House

This smoke-free hotel features a 24-hour front desk, a front desk safe and free Wi-Fi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
The Lu'um House offers 4 air-conditioned accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Tuxtla Gutierrez hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 55-inch Smart televisions come with premium cable channels and smart speakers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

During your stay at The Lu'um House, you're just a quick walk from Cana Hueca Park. You'll find features such as free WiFi in public areas and a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include a front desk safe and a vending machine
  • Within a 15-minute walk of Cana Hueca Park and Chiapas Convention Center
  • Airport shuttle service available for a fee
The Lu'um House offers its guests a vending machine and a front desk safe. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Tuxtla Gutierrez hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Smart speaker

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Freezer
  • Griddle
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 350 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
The Lu'um House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 96246287
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Lu'um House Hotel
The Lu'um House Tuxtla Gutierrez
The Lu'um House Hotel Tuxtla Gutierrez

The Lu'um House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Was completely satisfied. Thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación moderna, limpia, funcional, 24 horas apoyo de personal
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación muy amplia y con todo lo necesario a un super precio, el personal muy atento y amable
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, excelente habitación tiene todo !
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Xoloxochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Antonio

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Francisco

Stayed 1 night in Mar 2024