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Hotel New Gaea Ube

3.0 star property

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[Renovated]Twin Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets
Exterior
Lounge
Lounge
Desk, soundproofing, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
3-15 Matsushimacho, Ube, Yamaguchi Prefecture, 755-0042
  • Place, Sorin-ji Temple
    ‪20 min walk‬
  • Place, Tokiwa Park
    ‪6 min drive‬
  • Place, Yamaguchi Kirara Haku Memorial Park
    ‪20 min drive‬
  • Airport, Ube (UBJ-Yamaguchi - Ube)
    ‪8 min drive‬

Room options

View all photos for [Renovated]Single Room, Non Smoking

Desk, soundproofing, free WiFi, bed sheets

[Renovated]Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for [Renovated] Single Room, Smoking, e-cigarette smoking permitted only

[Renovated] Single Room, Smoking, e-cigarette smoking permitted only | Desk, soundproofing, free WiFi, bed sheets

[Renovated] Single Room, Smoking, e-cigarette smoking permitted only

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for [Renovated]Double Room, Non Smoking

[Renovated]Double Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

[Renovated]Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Renovated] Double Room, Smoking, e-cigarette smoking permitted only

[Renovated] Double Room, Smoking, e-cigarette smoking permitted only | Desk, soundproofing, free WiFi, bed sheets

[Renovated] Double Room, Smoking, e-cigarette smoking permitted only

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for [Renovated]Twin Room, Non Smoking

[Renovated]Twin Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

[Renovated]Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for [Renovated]Superior Twin Room, Non Smoking

[Renovated]Superior Twin Room, Non Smoking | Desk, soundproofing, free WiFi, bed sheets

[Renovated]Superior Twin Room, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel New Gaea Ube

This smoke-free hotel features self parking, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a vending machine. Housekeeping is available on request.
Hotel New Gaea Ube offers 67 accommodations with complimentary slippers and a hairdryer. 24-inch LCD televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Ube hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Hotel New Gaea Ube, you'll be within walking distance of Sorin-ji Temple. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 2-minute drive from Sorin-ji Temple and 6 minutes from Tokiwa Park
As a guest of Hotel New Gaea Ube, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel New Gaea Ube also features a lift and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Ube hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: JPY 900 for adults and JPY 900 for children

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately JPY 900 for adults and from JPY 900 for children
  • Covered self-parking fee: JPY 1000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel New Gaea Ube Ube
Hotel New Gaea Ube Hotel
Hotel New Gaea Ube Hotel Ube

Hotel New Gaea Ube Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 49 reviews
Rating 8 - Good. 23 out of 49 reviews
Rating 6 - Okay. 10 out of 49 reviews
Rating 4 - Poor. 3 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, free drinks
Stayed 1 night in Jan 2026
Verified

8/10 Good

Hiroaki

Liked: Cleanliness, staff & service, amenities
無料の珈琲は最近多くなりましたが、スパークリンクワインと自販機の飲み物も無料でした。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

OKAMOTO

ワークスペースが狭い。荷物置き台が欲しい。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

晋吾

ラウンジのニューガイヤコーヒーは美味しいです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Yoshifumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
シャンパンサービスが良かった
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MASAYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
よく手入れが行き届いていました。スタッフの人も丁寧でした。
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

けいこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から徒歩でも利用できるし、コンビニや川沿いを散歩がてら少し歩けばスーパーもあり、便利です。フリードリンクコーナー（コーヒーは部屋持ち帰りOK）もお得感あり。
Stayed 1 night in Aug 2025
Verified

2/10 Terrible

じゅんいち

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
部屋にゴキブリがでて、子供もいたし衛生面がきになりました。対応はすいません。の一言で処理などはなかった。
Stayed 1 night in Sep 2025
Verified

8/10 Good

千春

Disliked: Cleanliness, amenities, property conditions & facilities
広さは出張での連泊程度ならちょうどいい。値段も安い。リフォームされ、清潔さもまあまあある。ただし、ユニットバスはかなりの年月経過があり、黒カビだらけ。これは嫌な人は嫌だと思う。普通にびっしりある。私は、値段的に目をつぶっている。ユニットバスは1度立て込んでしまうと、内装全てを壊さないと出せないので、交換ができずにいることはわかる。ただ、年に数回、メンテナンスをしてほしいとは思っている。それだけでも随分違うはず。
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

ダイスケ

Liked: Property conditions & facilities
Disliked: Cleanliness
客室内のユニットバスのパッキンの黒カビが気になった． 施設そのものではないが、施設の前に木が生い茂った民家？があり、餌付けされた野良猫がいるのも嫌な感じだった。
Stayed 1 night in Sep 2025
Verified

8/10 Good

井上

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウトを済ませた後、予定までかなり時間があったのですが、相談したところ、ラウンジで過ごすことをフロントの方が快く承諾くださりとても助かりました。
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リニューアルされ、きれいになりました。
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Kenichi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
浴槽の水を長洲とトイレが
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウエルカムドリンクにスパークリングワイン コーヒー、ジュースがありました。 バスマットが湿気の匂いがして少しきになりましたが 泊まった部屋は洗面所が別でありとても良かったです。 フロントの方も親切で良かったです。
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

注意書きがあるも、排水が悪過ぎる

浴槽の栓を抜くとバスユニット床が水浸しになり、バスマットやスリッパがビショビショになった。床が乾くまで洗面できなかった。注意書きには浴槽排水と洗面使用を同時にしないようにあるが関係無かった。
Stayed 2 nights in May 2025
Verified

10/10 Excellent

emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客もよく、ラウンジの無料利用サービスがよかったです！ 朝食のパンとサラダもおいしかったです。
Stayed 1 night in May 2025
Verified

6/10 Okay

koji

Liked: Staff & service
無料でジュースやコーヒー、スパークリングワインが飲むことができるサービスがありよかった。 ただ、隣の部屋の咳払いまで聞こえるのが難点かと思う。
Stayed 1 night in Mar 2025
Verified

8/10 Good

MASAKO

Liked: Cleanliness, staff & service
宿泊者利用のラウンジがあり、コーヒーがいつでも飲めるのは、ありがたい。宇部の周辺ホテルを全部見た訳ではないが、いままで、宇部で活用した3つのホテルでは、ここだけ。 欲を言えば、女性用の洗顔、化粧落とし、化粧水、乳液等のアメニティがあると、もっと良い。
Stayed 1 night in Mar 2025
Verified

6/10 Okay

HIROAKI

Liked: Cleanliness, staff & service

古いけど綺麗

設備は古いが清掃がしっかりされていて清潔感があった。少し駅から歩くので、車で来る人向けかと思いました。
Stayed 1 night in Feb 2025
Verified

8/10 Good

Yasuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

宇部空港から…

宇部空港最寄りの「草江」駅から下関方面へ向かってホテル最寄りの「宇部新川」駅まで10分。このローカル線が1時間に1本なので参った。
Stayed 1 night in Feb 2025
Verified

8/10 Good

HIDETOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
徒歩圏内にローソン，居酒屋があり便利。部屋はコンパクトですが，清潔であった。
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Masakane

Stayed 1 night in Feb 2026
Verified

8/10 Good

Yuichi

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kenichi

Stayed 1 night in Feb 2026
Verified

8/10 Good

Tomoko

Liked: Cleanliness
Stayed 1 night in Dec 2025