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New West Hotel

3.5 star property

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Photo gallery for New West Hotel

Exterior
Breakfast, lunch and dinner served
Reception
Lift
Standard Double Room | 1 bedroom, Select Comfort beds, minibar, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

View in a map
No. 91 Peace Avenue, Bayangol District, Enkhtaivan St, 10th khoroolol, 6 khoroo, Ulaanbaatar, 210682
  • Place, Four Holy Peaks
    ‪14 min walk‬
  • Place, Manzshir, museum
    ‪14 min walk‬
  • Place, KHANBURGEDEI Center
    ‪16 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, Select Comfort beds, minibar, in-room safe

Standard Twin Room

  • 42 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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4.0 out of 5, Very good, 12 reviews
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About this property

New West Hotel

Hotel in Ulaanbaatar with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
New West Hotel offers 24 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes day beds. Beds feature Select Comfort mattresses. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at New West Hotel, you'll be within walking distance of KHANBURGEDEI Center. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Four Holy Peaks and a few minutes from Manzshir, museum
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A library, karaoke, and tour/ticket assistance are also featured at the business-friendly New West Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 3.5-star Ulaanbaatar hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Karaoke
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at New West Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one way)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
New West Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

New West Hotel Ulaanbaatar
New West Ulaanbaatar
New West Hotel Hotel
New West Hotel Ulaanbaatar
New West Hotel Hotel Ulaanbaatar

Reviews

New West Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff accommodated an early arrival which was very appreciated (we had to pay for it, though). Breakfasts were satisfying. Bedroom was clean and comfortable. Shower water spilled out onto floor when showering. Entire hotel was clean. Fridge did not get cold. Unfortunately no air conditioning. Overall an average experience. Would stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

David

Travelled with family
Disliked: Cleanliness, staff & service
Rooms smelled like smoke, bathroom was not clean - one of our rooms had a broken faucet and leaky toilet. Checking in was weird, staff didn't give me a key or tell me the room number just the floor and when I got there another staff told a local man what room, no wifi code etc. Later on I went back to the front desk the staff was helpful though. But since there was a holiday the restaurant incl. room service was unavailable with little eating options nearby.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing Hospitality... I would say best place to stay in UB.:)
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The reception and staff were pleasent but I would not recommend this hotel. The room was not clean. The bathroom was dated with a hole in the wall. The shower was unusable as the drain didn't function. The safe in the room didn't work. The location is nothing special and not near the main square or any other main tourist attractions. For the price - which is high by Ulaanbaatar standards - this is not a hotel I would recommend. You can find others half the price with better facilities.
Stayed 2 nights in Jul 2018

6/10 Okay

Perry, Australia

Liked: Cleanliness, staff & service, room comfort

New West Hotel

Pleasant stay, about 30 minute walk into centre of town. Staff were extremely helpful especially Bilguun the receptionist. However we were on the 4th floor and there is no lift, also we had no hot water in the hotel as we were told a pipe had burst? No worries didn't seem to bother them this small detail. Plenty of eateries nearby, and buses into town out the front.
Stayed 3 nights in Jul 2017

4/10 Poor

Niloofær

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Asami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
深夜着、深夜発のフライトの間の大変不便なスケジュールでの滞在でしたが、ホテルの方がこちらの状況に大変柔軟に対応してくださり、とても助かりました。
Stayed 1 night in Sep 2023

10/10 Excellent

Jinkyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019

8/10 Good

Yu, 外蒙古

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
只差語言不通，其餘都很好
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

nice staff, but room condition...

...is not that good...............................................................................
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

가격대비 위치가 좋은 호텔

위치와 직원의 친절은 좋으나 직원과 소통, 객실 내 물품 요청시 제공, 메트리스 등은 불편하였음
Stayed 5 nights in Jul 2017