2/10 Terrible
James
Business traveller
5 Mar 2025
Beware!!
Please be aware if you are booking this hotel when getting a ferry, If the ferry is cancelled they will NOT refund your costs.
My ferry was cancelled due to adverse weather and the ferry company as well as other hotels all gave a full refund except this hotel.
Hotels.com were happy to offer a full refund but this hotel refused saying its not in their policy.
Having stayed at this hotel previously on a number of occasions and also having other nights booked over the next few month i can say this has been very disappointing and i will be cancelling my future stays and will no longer be using this hotel.
Please be aware of this if you are booking this hotel due to getting a ferry!
James
Stayed 1 night in Mar 2025