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The Swan Hotel and Spa

4.0 star property

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Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Premium bedding, desk, iron/ironing board, free WiFi
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Pet-friendly

Explore the area

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The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB
  • Place, Lakeside Windermere Ferry Landing
    ‪2 min drive‬
  • Place, Fell Foot Park
    ‪2 min drive‬
  • Place, World of Beatrix Potter
    ‪14 min drive‬

Room options

View all photos for Lovely Room

Lovely Room | Premium bedding, desk, iron/ironing board, free WiFi

Lovely Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Fabulous Room

Fabulous Room | Premium bedding, desk, iron/ironing board, free WiFi

Fabulous Room

8.0 out of 10
Very good
(11 reviews)
  • Water view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Splendid Room

Premium bedding, desk, iron/ironing board, free WiFi

Splendid Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Swan Hotel and Spa

Hotel with a full-service spa, near Lake Windermere
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
The Swan Hotel and Spa offers 87 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. This Ulverston hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Holte Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Swan Hotel and Spa. During your stay, you'll be within walking distance of Lake Windermere. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to hydrotherapy, body treatments or Thai massages at Holte Spa
  • Amenities include locker space, a business centre and laundry facilities
  • On-site recreation includes a gym, a steam room and a playground
  • Just a 2-minute drive from Lake Windermere and a few minutes from Lakeland Motor Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
The Swan Hotel and Spa offers its guests a full-service spa, an indoor pool, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business centre. A fitness centre, spa services, and an arcade/games room are also featured at the business-friendly The Swan Hotel and Spa. Free self parking is available.

This 4-star Ulverston hotel is smoke free.

The Swan Hotel and Spa has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Swan Hotel
The Swan Hotel and Spa Hotel
The Swan Hotel and Spa Ulverston
The Swan Hotel and Spa Hotel Ulverston

Reviews

The Swan Hotel and Spa Reviews

7.8

Good

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 46 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 17 out of 108 reviews
Rating 4 - Poor. 11 out of 108 reviews
Rating 2 - Terrible. 8 out of 108 reviews

Reviews

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, room comfort
Fold away bed needs a more comfortable mattress
Stayed 2 nights in Jul 2025

2/10 Terrible

Ben

Stayed 3 nights in Jul 2025

6/10 Okay

megan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lovely hotel but unsafe heat wise

The room was so hot it was unsafe. The air conditioning units have been decomissioned but there is no fans or alternative options to be cool- anf the reception staff really didnt care. The rest of the hotel was lovely and food was great for breakfast.
Stayed 1 night in Jun 2025

6/10 Okay

Russ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was.
Stayed 1 night in Jun 2025

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay. Staff super friendly and accommodation was very good
Stayed 1 night in Jun 2025

8/10 Good

Louise

Liked: Staff & service
Very noisy
Stayed 1 night in May 2025

8/10 Good

Lee

Stayed 1 night in May 2025

8/10 Good

Julie

Liked: Cleanliness
Ok
Stayed 2 nights in May 2025

10/10 Excellent

Darren

Business traveller

A must stay

It was an amazing stay the staff were just incredible outstanding in fact very friendly and helpful nothing was too much trouble, the hotel was spotless the food was great definitely a 5 stars from me
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mid week break

Wonderful stay comfortable beds amazing breakfast very impressed,we will come again
Stayed 1 night in Apr 2025

6/10 Okay

Caroline

Stayed 2 nights in Apr 2025

6/10 Okay

Natalie

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential!
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Feb 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Very nice rooms and spa was good. Food excellent but due to being very busy there was quite a wait for food and drinks: 30 minutes. Staff were friendly and helpful. Breakfast choices were excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Staff are fantastic- extremely helpful and friendly. Breakfast a little chaotic. If you’re not early you can be waiting 45mins for food and they ran out of eggs during our stay. Also almost all of our group of 16 had to have tepid or cold showers which was also disappointing. That said we enjoyed our stay and we’d go back.
Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay was good, last day waited nearly an hour for breakfast had to leave as I had work so no breakfast
Stayed 2 nights in Feb 2025

4/10 Poor

Graham

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve been to the Swan a few times over the past few years. It’s a real shame to see such a nice hotel be neglected. It is in dire need of a refurb. Peeling wall paper in the bar area, mold on the bedrooms and restaurant, hall lights not working. We were so disappointed, especially as they market themselves as a high-end hotel
Stayed 3 nights in Jan 2025

2/10 Terrible

andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Please stay elsewhere

Just got home really upset. Saved up to take my mum as a special treat. We arrived and checked into our “lovely room”. There is nothing lovely about this room. It was filthy. I was embarrassed to take my mum. I’m not one to complain and feel awkward in doing so so didn’t say anything. Had we been asked how everything was then I would’ve said but we weren’t even asked on checking out how we found everything. First the room was shocking , drafty and in desperate need of a full makeover. It’s tired, paint chipping, dirty marks all over, really grubby heavily stained carpet. Filthy radiator, who knows what we were breathing in from it. Heavily marked area where the tea and coffee pot were. No slippers, robes or bottled water as advertised . Windows were like a health hazard, black mould, really cold draft coming through, heavily disguised with shutters. We went to the spa, same again, dirty. Foam scum in the pool. Used cups, food containers and plastic glasses littered everywhere, on tables, around the pool, outside, towels everywhere. We were in there for 2hrs and they were still there when we left! Restaurant food was ok but expensive. The waiter was very nice. He was the best thing about it. The hotel was cold and drafty. My mum gets cold so he sat us at “the warmest table” in the restaurant as it was next to a radiator…this wasn’t on! The fires were out in the evening. We had to go back up and put an extra layer on to sit in the bar area as it was that drafty.
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointed with the stay was expecting boutique but got budget hotel vibes - Room was nothing like advertised and felt dated & dirty - Staff on reception unhelpful - Twilight Spa Experience -The Spa was filthy - No beds available as all covered in dirty towels & empty glasses from people who had left in the day - Only good thing was the pub restaurant & friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Lorna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and friendly. Very welcoming of my little dog which is a quality i look for in people. The hotel is beautiful. Food excellent. Loved our short stay but definitely going back
Stayed 1 night in Jan 2025

8/10 Good

Virginia

Liked: Cleanliness, room comfort
Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2024

8/10 Good

Lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel

Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend
Stayed 1 night in Nov 2024