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Leonardo Hotel Utrecht City Center

4.0 star property

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Photo gallery for Leonardo Hotel Utrecht City Center

Exterior
View from room
Daily buffet breakfast (EUR 21.50 per person)
1 bedroom, in-room safe, desk, laptop workspace
Reception

Popular amenities

  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
Vredenburg 14, Utrecht, 3511 BA
  • TivoliVredenburg
    ‪3 min walk‬
  • Hoog Catharijne
    ‪3 min walk‬
  • Beatrix Theater
    ‪12 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪41 min drive‬

Room options

View all photos for Club Double or Twin Room, Non Smoking, City View

Club Double or Twin Room, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Club Double or Twin Room, Non Smoking, City View

  • 33.1 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Triple Room, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds, Non Smoking, City View

Deluxe Room, 1 Double or 2 Single Beds, Non Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double or 2 Single Beds, Non Smoking, City View

8.4 out of 10
Very good
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed | 1 bedroom, in-room safe, desk, laptop workspace

Single Room, 1 Single Bed

8.0 out of 10
Very good
(9 reviews)
  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room, Non Smoking

Double or Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Double or Twin Room, Non Smoking

  • 22.7 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Lobby

Hampton by Hilton Utrecht Central Station

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1009)
The price is €146
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Hampton by Hilton Utrecht Central Station

About this property

Leonardo Hotel Utrecht City Center

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, coffee/tea in a common area and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellboy and a front desk safe are on-site. Housekeeping is available on request.
Leonardo Hotel Utrecht City Center offers 90 accommodations with espresso makers and a safe. 80-cm flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Leonardo Hotel Utrecht City Center. During your stay, you're just a quick walk from Oudegracht. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Steps from TivoliVredenburg and 3 minutes on foot from Oudegracht
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There are 6 meeting rooms available. The eco-certified Leonardo Hotel Utrecht City Center also features coffee/tea in common area, dry cleaning/laundry services, and a front desk safe.

This 4-star Utrecht hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Restaurant – This restaurant only serves breakfast.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 27.50 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 21.50 for adults and EUR 12.50 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • 6 meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Built in 1952
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21.50 for adults and from EUR 12.50 for children
  • Nearby parking fee: EUR 27.50 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Apollo City Centre
Apollo Hotel City Centre
Apollo Hotel Utrecht City Centre
Apollo Utrecht City Centre
Utrecht City Centre Apollo Hotel
Utrecht Apollo Hotel
Apollo Utrecht City Centre
Hotel Apollo Hotel Utrecht City Centre Utrecht
Utrecht Apollo Hotel Utrecht City Centre Hotel
Hotel Apollo Hotel Utrecht City Centre
Apollo Hotel Utrecht City Centre Utrecht
Apollo Hotel
Apollo

Leonardo Hotel Utrecht City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 225 out of 1002 reviews
Rating 8 - Good. 449 out of 1002 reviews
Rating 6 - Okay. 216 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is in serious need of a renovation. Very dark and dated rooms
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Rubbish

An old hotel and showing its age. Everything is knackered and noisy. Crap shower. Stank of drugs Wouldn’t recommend
Stayed 4 nights in Apr 2025

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service
Ideal location near station and for Tivoli. A little tired but clean and friendly staff. Would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel; great location

Stayed 14 nights in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time at Leonardo Utrecht, three nights visiting family, perfect location, ideal room for single trabeller, good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good at Leonardo Hotel Utrecht. There was a problem with the TV in my room, for which someone came up promptly and fixed it. Also the online check OUT service (leaving room key in room) is something I have not seen in other hotels, and is a really good service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shi Biao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

wytske

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The staff was friendly and polite. But unfortunately, the room was so cold and dark. I needed a bit more lights.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kaoru

Liked: Staff & service, property conditions & facilities
I believe the hotel is three star, however all staff were very nice and professional. It may need refurbishing all property to become four star
Stayed 4 nights in Jan 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Nice single room, very central and almost next door to Tivoli Vredenberg concert hall, controllable heating, very clean, friendly staff. I will stay again next year.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Joshua

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Clean & Tidy Not Priority

Greeting was pleasant. On entry to the room it was cold and the radiator had not been put on. We moved the beds apart to find a used earbud and a questionable stain. I reported to the hotel on night 1, they advised it would be resolved in day two. It was not until day three that housekeeping cleaned the room, appalling delay in basic room maintenance. When leaving, we noticed that the duvet had dark brown stains, utterly disgusting and concerning given we hadn’t notice till check out. Staff apologised but did not seem to have genuine care given the poor quality of cleanliness at this hotel. I would not recommend attending this hotel!
The disgusting state of duvet!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Utrecht center! Friendly staff, clean rooms and next to shopping (center). Also close to Utrecht central train station.
Stayed 1 night in Dec 2024

10/10 Excellent

Corren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room with great views and balcony. Location was perfect and conveniently located near train station. Plan to stay here again the next time we come.
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient location

A warm welcome but when we got to our room it was freezing, thought we might have to sleep in the corridor, Also the TV did not work and only one light worked. However, we told reception and they allocated us another, better room, with a much nicer view of the street rather than..(I don't know what we were looking at before). Comfy bed, but the room was quite noisy (rowdy tourists?)
Stayed 2 nights in Nov 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad, a little basic and probably more likely a 3* but great location and staff were friendly.
Stayed 1 night in Oct 2024

6/10 Okay

Annette

Disliked: Property conditions & facilities
The place (room) needs refurbishing.. its old and tired, with damaged furniture
Stayed 3 nights in Oct 2024

6/10 Okay

Moya, brisbane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff were nice and the location is good, a small fridge would be helpful. And why do they only provide bath gel for hand soap?
Stayed 3 nights in Oct 2024

4/10 Poor

Ariel

Liked: Staff & service
Disliked: Cleanliness, amenities
Went to a concert
Stayed 11 nights in Sep 2024

10/10 Excellent

Teba

Stayed 2 nights in Sep 2024

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great desk staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All members of staff were super friendly & helpful!
Stayed 2 nights in Sep 2024

8/10 Good

andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine, nothing more, nothing less. No aircon
Stayed 7 nights in Sep 2024

6/10 Okay

Fiona

Business traveller
Disliked: Property conditions & facilities, room comfort

Good location but scruffy and overpriced

The hotel is in a very convenient location, very close to the train station and in the centre of the city. The downside to this is that it is very noisy all day and night. It was quite hot during my stay and the room was very warm and stuffy - no AC and no fans but also too noisy to open the window. The room provided all the ammenities you need and the towels and bedding etc were very clean but everything was very scruffy and looked like it had been years since any painting or refurbishments had been done. Breakfast was simple with a limited choice. The service is very much, ask for what you need. If you ask, you get, if you don't ask, you don't get.
Stayed 2 nights in Sep 2024