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iStay by NH Ciudad de Valencia Hotel

3.0 star property

Choose dates to view prices

Photo gallery for iStay by NH Ciudad de Valencia Hotel

Exterior
Restaurant
Standard Triple Room | Premium bedding, minibar, in-room safe, individually furnished
Meeting facility
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avinguda del Port, 214, Valencia, Valencia, 46023
  • Place, Aqua Shopping Center
    ‪10 min walk‬
  • Place, Oceanogràfic Aquarium
    ‪2 min drive‬
  • Place, City of Arts and Sciences
    ‪3 min drive‬
  • Airport, Valencia (VLC)
    ‪21 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, in-room safe, individually furnished

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Extra Large)

Premium bedding, minibar, in-room safe, individually furnished

Superior Room (Extra Large)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (Extra Large )

Standard Room (Extra Large ) | Premium bedding, minibar, in-room safe, individually furnished

Standard Room (Extra Large )

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Standard Double or Twin Room

8.0 out of 10
Very good
(30 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

iStay by NH Ciudad de Valencia Hotel

This smoke-free hotel features a fitness centre, self parking and conference space. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
IStay by NH Ciudad de Valencia Hotel offers 149 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, printers and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at iStay by NH Ciudad de Valencia Hotel. During your stay, you'll be within walking distance of City of Arts and Sciences. Free WiFi in public areas, a free manager's reception and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the café
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from City of Arts and Sciences and a few minutes from Mestalla Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A free manager's reception is offered daily. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly iStay by NH Ciudad de Valencia Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Valencia hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 14.90 per person
  • Free daily manager's reception

Things to do

  • Bicycles
  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Individual furnishings
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Printer
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 39
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 39
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 50 per accommodation, per stay
  • Cash Breakage deposit: EUR 60 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.9 per person
  • Self-parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Late check-out fee: EUR 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

NH Ciudad Valencia
NH Ciudad Valencia Hotel
Nh Ciudad De Valencia Hotel Valencia
Nh Hotels Valencia
Nh Hotel Valencia
Nh Ciudad De Valencia
NH Ciudad de Valencia Hotel Hotel
NH Ciudad de Valencia Hotel Valencia
NH Ciudad de Valencia Hotel Hotel Valencia

iStay by NH Ciudad de Valencia Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 287 out of 935 reviews
Rating 8 - Good. 452 out of 935 reviews
Rating 6 - Okay. 143 out of 935 reviews
Rating 4 - Poor. 34 out of 935 reviews
Rating 2 - Terrible. 19 out of 935 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Raydenis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious and stuff were kind and patient.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Enrique Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super comfortable and breakfast very varied, would definitely repeat.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, centrally located between the beaches, and the historic center
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, food good, facility needs upgrade but fits the 3 stars.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was very hot even with the aircon and there was no kettle in the room. Staff were very nice, room was clean and nice enough.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast as for all NH hotels, convenient location between the beach and city center, we were going around by bike and it was cool. The area is not the most beautiful but it’s fine
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly and helpful staff.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in Valencia. Rooms are clean and within walking distance to local attractions.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Abdelhakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Jul 2025
Verified

8/10 Good

alexander

Liked: Cleanliness, staff & service, amenities
Hotel was fine, but little old looking
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location. Great staff. Great stay. Junior suite has the best view and wrap around deck.
Stayed 4 nights in May 2023
Verified

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location near metro station, easy walk to Mestalla for Valencia cf, good cafe next to hotel
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Helpful friendly staff. good location for a City Break or for the Beach rooms clean and comfortable
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 5 nights in Sep 2022
Verified

8/10 Good

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well communicated with the city center and Malvarosa beach. It is also situated at a walking distance from ‘la ciudad de las ciencias y las artes’. We have enjoyed our staying there.
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close cafe and bars
Stayed 10 nights in Nov 2023
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and clean. The attention was incredible.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ray Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just liked the staff from the people at the desk , to the people that cleaned the room. It was a nice place
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent option

Nice option..the location Is excelent. There are many food options available. Excelent service.Great breackfast.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Vitor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

I do not recommend

The hotel is located near the port area, in an area that seemed abandoned to me, with dirty sidewalks and a strong stench of urine. It's also far from the city center and other tourist attractions. The hotel staff is very attentive and helpful, but the room is extremely dated, smelling strongly of mold and wood. Honestly, there are better hotels in both location and infrastructure.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great. I found the rooms were a bit noisy wit
Stayed 4 nights in Dec 2023