7 Aug 2023 by Giulio
Dear Mr. Andrew,Thank you for taking the time to share your recent experience at Palacio Santa Clara, Autograph Collection with us.Your valuable feedback helps to identify areas of opportunity for us to improve the guest experience.While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our highly valued guests, such as yourself.At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Valencia.Sincerely,Giulio ClementiFront office team
7 Aug 2023 by Giulio
Dear Ms. Gertrud,Thank you for taking the time to share your recent experience at Palacio Santa Clara, Autograph Collection with us.Your valuable feedback helps to identify areas of opportunity for us to improve the guest experience.While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced.The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our highly valued guests, such as yourself.At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Valencia.Sincerely,Giulio ClementiFront office team
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A seasonal outdoor pool, multilingual staff, and concierge services are also featured at Palacio Santa Clara, Autograph Collection. A complete renovation of Palacio Santa Clara, Autograph Collection was completed in January 2020. This 4-star Valencia hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Palacio Santa Clara, Autograph Collection offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Modernista – On-site restaurant. Guests can enjoy drinks at the bar.
El Torreón Rooftop Bar – This gastropub is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Recreational amenities at the hotel include a seasonal outdoor pool.
Children aged under 14 years old are not allowed in the swimming pool without adult supervision.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
