SH Valencia Palace Hotel

5.0 star property

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Photo gallery for SH Valencia Palace Hotel

2 restaurants; lunch and dinner served
Outdoor pool
Couples treatment room(s), sauna, hot tub, steam room
Lobby lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

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Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Place, Turia Gardens
    ‪1 min walk‬
  • Place, Mestalla Stadium
    ‪10 min walk‬
  • Place, City of Arts and Sciences
    ‪18 min walk‬
  • Airport, Valencia (VLC)
    ‪21 min drive‬

Room options

Superior Double Room (with views)

9.4 out of 10
Exceptional
(35 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Double Room Single Use (with views)

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Double or Twin Room

9.0 out of 10
Wonderful
(65 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Double Room Single Use

9.2 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

Presidential Suite

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Room

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Superior Room (2 Adults + 1 Child)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Superior Room (3 Adults)

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Superior Double Room Single Use (FORD)

  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Superior Double or Twin Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

SH Valencia Palace Hotel

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Calm & Luxury Spa has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at SH Valencia Palace Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Palau de la Musica. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages, body treatments or facials at Calm & Luxury Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by foot from Mestalla Stadium and a 3-minute drive from City of Arts and Sciences
  • Casino, cruise terminal and beach shuttle service available for a fee
SH Valencia Palace Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury SH Valencia Palace Hotel. For a fee, parking is available.

This 5-star Valencia hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Restaurante GOLD – This restaurant serves lunch and dinner. Reservations are required.
ALAMEDA 32 – On-site lobby lounge. Open daily.
Restaurante HOCHO – On-site fine-dining restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Covered parking on site (EUR 22 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ALAMEDA 32
  • Restaurante GOLD
  • Restaurante HOCHO

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to May 31 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 22 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
This property's spa can only accommodate 5 guests at a time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 49 out of 1005 reviews
Rating 4 - Poor. 29 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

samantha

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff, spacious room, close to city centre
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Neha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms, helpful staff, good location - old town is 15-20 mins walk from the hotel.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super clean and very spacious, beds very comfortable as well. There were a couple of little things like a bed reading light not working and the washbasin a bit slow with the flush, but all in all it was a great stay! Breakfast was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jacqueline

Fantastic hotel in central location.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice bar and restaurant quiet area clean hotel a lot of options nearby
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Leoncio

Liked: Cleanliness, staff & service, amenities
Excellent location/property
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Rodney Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel perfect location and roof top bar very relat
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

great hotel easy location to the center early to get around room was spotless quiet and comfortable
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good location roof top pool nice to relax after a day sightseeing
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Baoming

Good facility
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, clean, comfortable and very well situated for the city centre.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Loved it would stay here again!
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, staff very helpful
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean, customer service excellent, food and drinks exceptional
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, pool was nice. Great location. Very nice hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great location, great team!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Cleaners were excellent and staff very helpful.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic breakfast.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities
First time at the Valencia Palace and it was a pleasant experience .
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Steven Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel . Conveniently situated . Bus stop right outside if you want to travel a bit further.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn’t working and we were very disappointed as we were not told in advanced, however they were very accommodating and let us use the spa a couple of times with our young daughter. They also sent Cava and cake to the room on my husband’s birthday which was very sweet.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay. The staff is amazing.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel conveniently located near the Park and walkable to both the old town and the Arts complex area. Spacious, lovely outdoor pool, staff super friendly. Definitely recommend.
Stayed 4 nights in Aug 2025