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Best Western Plus Burnaby Hotel

2.5 star property

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Exterior
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

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5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout curtains

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About this property

Best Western Plus Burnaby Hotel

Hotel with free breakfast, near Metropolis at Metrotown
This smoke-free hotel features a restaurant, self parking and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Best Western Plus Burnaby Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Metropolis at Metrotown. Features include free WiFi in public areas, plus a restaurant and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the proximity to shopping
  • Just a 2-minute drive from Metropolis at Metrotown and 12 minutes from Pacific Coliseum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business centre on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Jin Jiang Shanghai – This restaurant serves lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 10 per night)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Jin Jiang Shanghai

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (445 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 20 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 666 out of 1264 reviews
Rating 8 - Good. 367 out of 1264 reviews
Rating 6 - Okay. 154 out of 1264 reviews
Rating 4 - Poor. 45 out of 1264 reviews
Rating 2 - Terrible. 32 out of 1264 reviews

Reviews

10/10 Excellent

Nicholas Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Vancouver and renting a car to get around. Clean hotel, friendly staff, and good location to go sight seeing.
Stayed 4 nights in Aug 2025

8/10 Good

Leovin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice in the middle of everything we wanted to do in Burnaby. The only irritation was that the room directly above us had little kids jumping around at all hours. Perhaps is best to keep the little ones on the ground floor.
Stayed 3 nights in Aug 2025

10/10 Excellent

Keelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites were spacious and the breakfast was great. The area is a very busy road so it isn't much to look at but there are great restaurants around and a grocery store nearby. Came in handy after a sudden last minute cancellation before my trip threw me for a loop. Excellent staff and service.
Stayed 5 nights in Aug 2025

10/10 Excellent

Moumita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, great facilities, good staff, easy check in. Very convenient to skytrain, 10 minutes walk to the station. Lots of great restaurants around. I will definitely stay again next time I am in Vancouver
Stayed 2 nights in Aug 2025

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the big smart tv
Stayed 1 night in Aug 2025

10/10 Excellent

M. Therese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was for four nights. Great location and spacious hotel rooms. Staff were friendly and helpful. Breakfast was great enjoyed having the option of hot and cold breakfast choices. Kids loved the heated outdoor pool. I would recommend this hotel to everyone.
Stayed 4 nights in Aug 2025

6/10 Okay

Dani

Travelled with family
Liked: Cleanliness, staff & service
Room was big enough and clean but the fan was very noisy, we couldn’t sleep because of noisy fan and people who were walking on the second floor. Breakfast was good but no cheese at all, it was so weird not having any kind of cheese at the buffet. We won’t come back
Stayed 4 nights in Aug 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, staff & service
Outdated. Beds were not comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Carl Fritz Gerald

Stayed 1 night in Aug 2025

8/10 Good

Bernardo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

GLENN

Travelled with family
Liked: Amenities
I thought it was strange that they put the bathroom sink “outside” the bathroom. Meaning after you go you have to go out of the bathroom in order to wash your hands.
Stayed 3 nights in Aug 2025

10/10 Excellent

Yesica Aide Castro

Liked: Cleanliness, staff & service, property conditions & facilities
Near to sky train excellent property
Stayed 4 nights in Aug 2025

10/10 Excellent

Shadab Ishraq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating on the late check out
Stayed 5 nights in Aug 2025

10/10 Excellent

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room- friendly staff- good breakfast.
Stayed 3 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, staff & service

Trying a new location. Might not stay again.

An older hotel -not as good condition as most Best Westerns. The windows do not open so we had to run the A/C at night and it was noisy. There was a coffee machine and pods in the room -but no cups. As with most hotels now they have abandoned the recycle program. The complementary breakfast was excellent food but chaotic crowd. A barely friendly couple parked themselves at our table even though there were at least seven empty tables nearby. It seemed the regulars might have ‘favourite’ tables and we accidentally sat at one of them?
Stayed 1 night in Aug 2025

6/10 Okay

Kirill

Travelled with family
Liked: Staff & service
It is okay for the price, but overall it is not what it appears to be.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Everything was good except for the shower, the amount of water that came out was so weak it was difficult to rinse the soap off your body.
Stayed 1 night in Aug 2025

6/10 Okay

Raziia

Not many dining options nearby
Stayed 1 night in Jul 2025

8/10 Good

Alex Soares

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good stay.
Stayed 5 nights in Aug 2025

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very good for my purpose. I good night's sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our atay
Stayed 1 night in Aug 2025

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2025

8/10 Good

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty good stay. What could have made it better? I hope our room was cleaned coz it was never cleaned throughout our stay. Our microwave & TV tripped as they were plugged in the same outlet. The sink was outside the washroom which was inconvenient. Some guests were smoking pot close to our room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jamie, Port Alberni

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bhupan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend for family
Stayed 3 nights in Aug 2025