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EXchange Hotel Vancouver

4.0 star property

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Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Vancouver Convention Centre
    ‪3 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪3 min walk‬
  • Canada Place
    ‪4 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Two Queens

9.6 out of 10
Exceptional
(90 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe King

9.4 out of 10
Exceptional
(297 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Deluxe Queen

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen

9.2 out of 10
Wonderful
(85 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Queen Accessible

9.0 out of 10
Wonderful
(19 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(9 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Blue Chip Suite - Dividend Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down duvets, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

Premium bedding, down duvets, in-room safe, individually decorated

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(76 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down duvets, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(41 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor | Premium bedding, down duvets, in-room safe, individually decorated

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

EXchange Hotel Vancouver

Hotel with a restaurant, steps from Vancouver Waterfront
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 61 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 52 per night
  • Valet parking fee: CAD 61 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2610 out of 3112 reviews
Rating 8 - Good. 348 out of 3112 reviews
Rating 6 - Okay. 90 out of 3112 reviews
Rating 4 - Poor. 36 out of 3112 reviews
Rating 2 - Terrible. 28 out of 3112 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pallavi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025

8/10 Good

Radey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful first stay, will definitely return.
Stayed 1 night in Apr 2025

10/10 Excellent

Maegan, Chino Hills

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Definitely recommend staying on the dividend floor for all the perks. Would definitely stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Justin

Stayed 1 night in Jun 2025

10/10 Excellent

Taite

Stayed 3 nights in May 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the centre of Vancouver
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t get a better location. Block away from where the skytrain dropped you off. Block away from the waterfront. Not too much rubbadub around the hotel. Pretty safe.
Stayed 4 nights in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its wonderful
Stayed 2 nights in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best technology and comfortable hotel

This is a great hotel, friendly staffs, well organized, high technology, stylish and new. The only problem is that their windows and door are not soundproof so we could hear people screaming late at night or if someone is talking and passed by our room. I will still recommend it to my friends and family.
Stayed 3 nights in May 2025

8/10 Good

Roxanne

Stayed 4 nights in May 2025

8/10 Good

Diran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect. Amenitie were good and the Restaurant Hydra was perfect.
Stayed 4 nights in May 2025

10/10 Excellent

Cathy

Stayed 1 night in Jun 2025

10/10 Excellent

Marni

Stayed 1 night in May 2025

10/10 Excellent

Aimee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the charcuterie board and wine!
Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Stayed 1 night in May 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. The location was very convenient as everything was nearby. The only problem we occurred was the air conditioning. It was not as cold as we would have preferred but bearable. The staff was kind to give us a discount due to the inconvenience and offered to move us into another room. We declined the move due to only having two more days left in our vacation. Otherwise, we enjoyed our stay at the Exchange.
Stayed 4 nights in May 2025

10/10 Excellent

Davorka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Davorka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chic boutique hotel. Amazing renovation and very enviro friendly - LEED certified. Rooms gorgeous. Staff were the ultimate in Service and friendliness. Highly recommend to business and leisure travellers. I haven’t given a hotel a 5 rating ever!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sureshchandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel located near a multitude of visitor facilities ( Canada Place, convention center, hop-on hop-off starting point … etc ).
Stayed 1 night in May 2025

10/10 Excellent

Julianne, South Miami

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastic. Close to the port and very centrally located. The staff was incredibly polite and helpful. The hotel and the rooms were modern and clean. I wish I could have stayed longer but will definitely visit again!
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Randy, Owen, Ryan, young Asian (scuse me) about 9am are an absolute pleasure. Thank you for their employment with you!
Stayed 1 night in May 2025