EXchange Hotel Vancouver

Property class: 4

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Exterior
Patio Suite - Dividend Floor | Terrace/patio
Interior
Executive lounge
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Restaurant
  • Air-conditioning

Explore the area

View in a map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Place, Granville Street
    ‪1 min walk‬
  • Place, Vancouver Waterfront
    ‪1 min walk‬
  • Place, Canada Place
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪24 min drive‬

Room options

Deluxe Queen

9.2 out of 10
Wonderful
(90 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Queen with Sofa Bed

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe Two Queens

9.6 out of 10
Exceptional
(101 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Two Queens with Sitting Area

9.8 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

Deluxe King

9.4 out of 10
Exceptional
(322 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King with Sofa Bed

9.4 out of 10
Exceptional
(83 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Boutique Queen Studio – Accommodates upto 2 people

9.0 out of 10
Wonderful
(47 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Patio Suite - Dividend Floor

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Superior King Room with Single Sofa bed

  • Sleeps 3
  • Free Wi-Fi

Superior Two Queen Room With Sofa Bed

  • Sleeps 5
  • Free Wi-Fi

Pender Suite - Dividend Floor

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Urban Suite - Dividend Floor

9.8 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Blue Chip Suite - Dividend Floor

9.8 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Queen Accessible

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Deluxe King Room -Dividend Floor

10.0 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Superior Queen Room with Sofa Bed - Dividend Floor

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Deluxe Two Queen Beds - Dividend Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Superior Two Queen Beds and Sofa Bed - Dividend Floor

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

Blue Chip King Suite

  • Sleeps 3
  • Free Wi-Fi

Deluxe Queen Accessible

  • Sleeps 2
  • Free Wi-Fi

Pender King Suite

  • Sleeps 3
  • Free Wi-Fi

Patio King Suite

  • Sleeps 4
  • Free Wi-Fi

Urban Suite

  • Sleeps 3
  • Free Wi-Fi

Superior Two Queens With Sitting Area

  • Sleeps 4
  • Free Wi-Fi

Dividend Deluxe King

  • Sleeps 2
  • Free Wi-Fi

Dividend Deluxe Two Queens

  • Sleeps 4
  • Free Wi-Fi

Superior King Room With Single Sofa Bed

  • Sleeps 2
  • Free Wi-Fi

Dividend Superior Two Queens-Club Floor

  • Sleeps 4
  • Free Wi-Fi

Superior Queen Room With Sofa Bed Dividend Floor

  • Sleeps 3
  • Free Wi-Fi

Deluxe Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

Superior Queen Room

  • Sleeps 3
  • Free Wi-Fi

Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

Boutique Queen Studio

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

EXchange Hotel Vancouver

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a meeting room. Change of towels is available on request
EXchange Hotel Vancouver offers 201 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at EXchange Hotel Vancouver. During your stay, you're just a quick walk from Vancouver Waterfront. Free WiFi in public areas, a restaurant and a 24-hour gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Mediterranean cuisine while dining at Hydra Estiatorio
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and helicopter/aeroplane tours
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Steps from Vancouver Waterfront and Granville Street
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and coworking spaces are available.

Public spaces have free WiFi. A 24-hour fitness centre, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of EXchange Hotel Vancouver was completed in November 2018.

This Art Deco Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Hydra Estiatorio – This restaurant specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 52 per night)
  • Secured, covered valet parking on site (CAD 62 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hydra Estiatorio

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/aeroplane tours
  • Library

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1929
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2018
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Virdee mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults and CAD 15 to 30 for children
  • Covered self-parking fee: CAD 52 per night (in/out privileges)
  • Valet parking fee: CAD 62 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Virdee mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2661 out of 3173 reviews
Rating 8 - Good. 349 out of 3173 reviews
Rating 6 - Okay. 95 out of 3173 reviews
Rating 4 - Poor. 38 out of 3173 reviews
Rating 2 - Terrible. 30 out of 3173 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nicole

Stayed 2 nights in Jan 2026

10/10 Excellent

MIchelle

Wonderful customer service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Giifti

Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and the hotel was very nicely made up. It had everything I needed, and I really enjoyed my stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Harry

Stayed 1 night in Jan 2026

10/10 Excellent

Lynn Marie

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, prompt service
Stayed 4 nights in Jan 2026

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities
This hotel never ceases to amaze me for their kindness, attentiveness, and beauty.
Stayed 1 night in Jan 2026

10/10 Excellent

kat

Stayed 1 night in Jan 2026

10/10 Excellent

MINHNGOC, San Bruno

Stayed 1 night in Jan 2026

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful ans spacious. They pay attention to detail and the staff are extremely friendly and hospitable. We can't wait to come back!
Stayed 1 night in Jan 2026

10/10 Excellent

Denis

Stayed 4 nights in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Rooms were clean and spacious and staff were very courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Jarvis

Business traveller
Liked: Cleanliness, staff & service, amenities
Absolutely fantastic hotel!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ki Tae

Stayed 2 nights in Jan 2026

10/10 Excellent

Waed, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. We stayed on the Dividend floor in a King suite. The location was ideal for walking and felt safe throughout the day. The staff were attentive and the wine and cheese service in the afternoon was a nice touch. I will say the yogurt parfait for breakfast could have been switched up from day to day, and everything was very dairy product forward. The bed was comfortable, though despite there being a "pillow menu", I found all of the pillow options were too high. It would be nice to have a fluffier feather option available for front sleeping. Our stay came out to roughly $270/night on the highest premium floor, though it looked as though we had the smallest room in their offering, so that felt a bit pricier than we'd expect for the size. The Nespresso machine was appreciated and the turn down service was really nice to come back to after the long day out. Their bath products, being l'Occitane were unfortunately really heavily perfumed, and I think they would do well with switching that out to a more natural product if they want to attract younger clientele. I would definitely stay again but it would be nice to see some slight adjustments to their "elite" offerings.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carlo

Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location, and the staff was wonderful. Next time I’d definitely specify a room with a view, but overall the stay was wonderful.
Stayed 2 nights in Jan 2026

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff and comfortable bed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay at the EXchange hotel, and we will definitely be back. The hotel is in a great location with lots of restaurants and shopping within walkable distance. The rooms are well appointed, quiet, and beds comfortable. All staff are friendly and helpful.
Stayed 3 nights in Jan 2026

8/10 Good

Tina

Stayed 1 night in Jan 2026