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Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Free daily buffet breakfast
Indoor pool, pool loungers
Lobby sitting area
Exterior
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Housekeeping

Explore the area

View in a map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Place, Riverport Sports and Entertainment Complex
    ‪6 min walk‬
  • Place, Richmond Night Market
    ‪8 min drive‬
  • Place, Metropolis at Metrotown
    ‪19 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Fridge, microwave, coffee/tea maker

Suite, 1 Bedroom, Kitchen

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Kitchen

8.8 out of 10
Excellent
(67 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(155 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Dining Area)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub) | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room (Specialty)

1 bedroom, premium bedding, in-room safe, desk

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 3,655 reviews
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includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Riverport Richmond by IHG gets high marks from our customers. During your stay, you're just a quick walk from Riverport Sports and Entertainment Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Richmond Night Market and 14 minutes from Tsawwassen Mills
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond by IHG.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1156 out of 2056 reviews
Rating 8 - Good. 525 out of 2056 reviews
Rating 6 - Okay. 202 out of 2056 reviews
Rating 4 - Poor. 76 out of 2056 reviews
Rating 2 - Terrible. 97 out of 2056 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Diana, Monmouth Beach

Disliked: Staff & service, amenities
In the middle of nowhere. Far away from the airport and shuttles only once per hour. Gave our connecting room to someone with the same last name instead of our reservation. Pool was murky and hot tub not hot. Shower had mildew stains. Pillows were hard. air conditioner in shuttle didn’t work. On the good side, water was hot.
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Hotel staff responsive, pool perfect temperature. Nothing much in the area.
Stayed 3 nights in Aug 2025

6/10 Okay

Megha

Travelled with family and small children
Breakfast was good and easy parking. Bathroom was quite small and smelly. One of the toilet roll stands was broken and the shower faucet was loose! We booked a room that said kitchen was included, however we got one with a kitchenette. Of course we were not happy with that. We had to request for a cooking pot since the ones we got won’t work on the portable induction stove. The front desk staff wasn’t happy to replace one in the first place. She mentioned since our room has a kitchenette and not a proper kitchen, she can’t offer one. Upon my insistence, she wanted me to ask the housekeeping staff myself for a cooking pot. Eventually, she did ask the housekeeping staff to provide one. I even had to show my booking receipt which mentioned kitchen and not kitchenette. Overall, not a pleasant experience other the parking and breakfast options. The front desk staff who checked us in when we arrived was very welcoming as well!
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and great staff
Stayed 6 nights in Aug 2025

6/10 Okay

Luo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Holiday Inn’s Customer Service Shines

Shortly after checking in, we noticed the air conditioning unit in our room was making loud noises. I called the front desk to report the issue and requested a room change. Initially, they suggested sending someone to check the AC or adjusting the temperature to reduce the noise, but couldn't accommodate a room change. Given the sweltering mid-July heat, this wasn't a viable solution. Meanwhile, I received a greeting text message from the hotel, which I assumed was automated. However, I decided to respond and explain the AC issue, stating that if they couldn't change the room, we'd have to cancel and find alternative accommodations. To my surprise, they responded promptly, saying they'd need 10 minutes to find a solution. True to their word, they quickly relocated us to another room with a perfectly functioning AC. We were impressed by their efficient problem-solving, facilitated through text messages with Farah GM. Kudos to the Holiday Inn team for their great customer service!
Stayed 1 night in Jul 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot. Easy to get around
Stayed 2 nights in Jul 2025

8/10 Good

Carol, Kelowna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I found the hotel to be very clean. It is n much need of an update though. Also, no USB port in the room was very inconvenient People could be heard walking over our heads and the rooms are now t soundproo
Stayed 2 nights in Aug 2025

8/10 Good

Dennis

Stayed 1 night in Aug 2025

10/10 Excellent

Pulak

Stayed 1 night in Aug 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Our stay and experience was great; bed was really comfortable and breakfast was fairly good. The service at breakfast was excellent specially by Juvy Santiago who was always working with a smile and cleaning the tables as soon as we were done so the next guest can sit at the table.
Stayed 3 nights in Aug 2025

6/10 Okay

Palak

Stayed 3 nights in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Elaine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Stayed here for the night (checked in 11:45pm) to catch plane next morning, but when we went to use the bathroom at 7:00am the toilet over flooded the room. Told front desk immediately, but she said we needed to wait 2 hours until maintenance came in. Couldn’t take shower or use bathroom. Didn’t offer to move us rooms so we could take a shower before leaving or offer us any other compensation for our inconvience. Don’t recommend.
Stayed 1 night in Aug 2025

8/10 Good

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and quiet.
Stayed 2 nights in Aug 2025

8/10 Good

Abdul

Travelled with family
It was in the middle of farm land and factory
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been several times in this place and it's been always quite, friendly staff and decent breakfast.
Stayed 1 night in Aug 2025

8/10 Good

Rabindra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Jul 2025

10/10 Excellent

Muna

Stayed 2 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
It was great!
Stayed 2 nights in Aug 2025

8/10 Good

Joan

Stayed 1 night in Apr 2025

10/10 Excellent

Samim

Liked: Cleanliness, staff & service, property conditions & facilities
we been staying here for the past 3 years and we love it
Stayed 4 nights in Aug 2025

8/10 Good

Gourab, Kamloops

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay, but really loud due to machinery in the horel
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, breakfast is awesome!
Stayed 4 nights in Jul 2025

4/10 Poor

Sagishna

Stayed 10 nights in Jul 2025

6/10 Okay

karim

Liked: Cleanliness, staff & service, property conditions & facilities
quiet. very helpful staff.
Stayed 1 night in Aug 2025