Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    ‪2 min drive‬
  • Hard Rock Casino Vancouver
    ‪6 min drive‬
  • Holland Park
    ‪6 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel with free breakfast, near Guilford Town Centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Surrey by IHG. During your stay, you'll be within walking distance of Guilford Town Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Guilford Town Centre and 6 minutes from Holland Park
As a guest of Holiday Inn Express & Suites Surrey by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 2702 square feet (251 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Surrey by IHG. Self parking is free.

This Surrey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,702 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Surrey by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 47 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Stayed 3 nights in Feb 2025

10/10 Excellent

Navneet

Travelled with family
Liked: Amenities
Good place to stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Harpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and clean rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

2/10 Terrible

Anurag

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy Puiyee, SAN FRANCISCO

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying experience in Holiday Inn.
Stayed 3 nights in Feb 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large well appointed rooms. Very good breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Douglas

Stayed 1 night in Feb 2025

2/10 Terrible

Jessie

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Amenities
Friendly, accommodating staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ebelechukwu

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staffs were friendly and ready to assist. Property was easily accessible and close to amenities. The breakfast menu needs an upgrade.
Stayed 5 nights in Jan 2025

10/10 Excellent

Hashim

Liked: Cleanliness
Excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

james p, San Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, easy check-in, room and bathroom were clean.
Stayed 3 nights in Jan 2025

10/10 Excellent

Fong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very welcome
Stayed 1 night in Jan 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Prince

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love every minute perfect
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable

Rioms and bed are comfortable.. property is very clean. Breakfast is good but should rotate bacon in every other day vs every 4 days
Stayed 9 nights in Jan 2025

10/10 Excellent

Renato

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, room and bathroom very clean, comfortable beds, nice stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very convenient
Stayed 1 night in Jan 2025

8/10 Good

Fiqadily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2024

8/10 Good

Hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, and best breakfast of any hotel Ive been to , Great selection of food . Nice pool and hot tub ..
Stayed 5 nights in Dec 2024

2/10 Terrible

Jill, Calgary

Disliked: Staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean & tidy. The staff were very polite & friendly when we checked in and checked out. The continental breakfast had a good variety of options. Our room had a fairly strong fragrance when we entered, which can cause headaches for me sometimes, so we needed to open the window for a little while to air out the room. With so many people having allergies & other problems with fragrances, it would be helpful to avoid fragrant cleaning products or air sprays when rooms are cleaned. My only complaint would be that the hot tub & pool water both did not appear to be very clean, which did impact our desire to spend time using those facilities.
Stayed 1 night in Dec 2024