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Pan Pacific Vancouver

4.5 star property
VIP Access

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Photo gallery for Pan Pacific Vancouver

Exterior
Creator video
Lounge
Outdoor wedding area
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

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999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Vancouver Waterfront
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed, Harbour View

Suite, 1 King Bed, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • 82 sq m
  • 1 bedroom
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, Harbour View

Panoramic Room, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Panoramic Room, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Pacific Club, Deluxe Room, 1 King Bed , City View

Pacific Club, Deluxe Room, 1 King Bed , City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View

Deluxe Room, 1 King Bed, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(133 reviews)
  • 32 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Harbour View

Premier Room, 2 Double Beds, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Double Beds, Harbour View

9.6 out of 10
Exceptional
(57 reviews)
  • 42 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Pacific Club, Deluxe Room, 1 King Bed, Harbour View

Pacific Club, Deluxe Room, 1 King Bed, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Pacific Club, Suite, 1 King Bed with Sofa bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay films

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Pacific Club, Deluxe Room, 2 Double Beds, City View

Pacific Club, Deluxe Room, 2 Double Beds, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(12 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • 42 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(216 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(166 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Harbour View

Deluxe Room, 2 Double Beds, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(63 reviews)
  • 32 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

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About this property

Pan Pacific Vancouver

Pet-friendly hotel connected to the convention centre in Vancouver with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Utopia has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at Pan Pacific Vancouver. During your stay, you'll be connected to the convention centre and just a quick walk from Canada Place Cruise Ship Terminal. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with aromatherapy, Thai massages or facials at Spa Utopia
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Canada Place Cruise Ship Terminal and Canada Place
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A fitness centre, a sauna, and spa services are also featured at the business-friendly Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch and dinner.
Five Sails – On-site fine-dining restaurant.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 52 per person
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self-parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3990 out of 5435 reviews
Rating 8 - Good. 864 out of 5435 reviews
Rating 6 - Okay. 334 out of 5435 reviews
Rating 4 - Poor. 153 out of 5435 reviews
Rating 2 - Terrible. 94 out of 5435 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I liked the convenience being so close to the cruise terminal and within walking distance to shops and restaurants. Hotel rooms were dated.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracey

Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I didn’t like. I enjoy staying at the Pan Pacific Hotel and it’s always a real treat before a cruise.
Stayed 1 night in Aug 2025

4/10 Poor

Tom

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel had 4 elevators to the rooms. Only 3 of them worked on arrival. On day two they lost another elevator. Meanwhile the hotel was filled with people with accessibility issues. Needed to add 30 minutes to travel between the rooms and the lobby each time. No compensation was given for the inconvenience! A beautiful hotel in a beautiful location! Shame!
Stayed 5 nights in Aug 2025

6/10 Okay

melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Elevator broken and slow
Stayed 1 night in Aug 2025

6/10 Okay

melissa

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevators were slow and not enough for a convention center and hotel and broken most of the time, and the stairs were blocked for fire usage only.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, poor elevators

Great high class hotel, we had a room with a view and it was so good we slept with the curtains open for the night view and Vancouver dawn. We only stayed one night be it was great, docked a star as the elevators were half out of action and when you are on floor 19 and have to wait for lifts that is annoying. When they have all 4 working I’m sure it’s fine.
Stayed 1 night in Aug 2025

8/10 Good

Kyanna

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location. YVR to Skytrain to Waterfront Station to Pan Pacific all in under 40min! It's a 5min walk from Waterfront Station plus the views! A beautiful Disney cruise ship was there when I woke up. So fun! Rooms are very modern and clean
Stayed 1 night in Aug 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish I had known about the feather pillows beforehand as it's an allergy. Otherwise, great!
Stayed 1 night in Aug 2025

10/10 Excellent

nava

Stayed 1 night in Aug 2025

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Great View. Spacious room. Comfortable beds.
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Arlane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the close proximity to the waterfront, restaurants and beautiful views! Mahoney’s is a great place to have supper and drinks on their patio!
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jacquie

Stayed 1 night in Aug 2025

10/10 Excellent

Jill R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Pule

Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with fabulous associates. We enjoyed being able to walk around and see some of the sites then did the Hop On Hop Off bus and visited many more fantastic areas.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING EXPERIENCE

Our stay was AMAZING!!! We had a room with the view of the waterfront. The room was clean and spacious. The King size bed was incredibly comfortable including the pillows. Which most times hotel pillows are just okay these were splendid. Service all around from the time we checked in and out was excellent the people were just friendly and super efficient.
Stayed 2 nights in Aug 2025

2/10 Terrible

Philbert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to explain my room having a large window on a sunny day and still feeling dark and gloomy inside. The dark color carpets didn't help. My bathroom has spider webs at the door, I'm a tall guy so when I walked in it's the first thing I saw . I thought getting a hotel on the waterfront would be the best but it was the worst experience at a hotel in downtown Vancouver to date .Not clean, I could only charge my phone on one side of the bed and the phone right next to the bed was disconnected I had to get up and use the other phone to call front desk. It's like nobody checked and cleaned the room before I checked in.
Stayed 1 night in Aug 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially recommend this hotel for boarding the a cruise off that port. I flew into Vancouver a few days prior to embarkation. Pan Pacific made my embarkation so pleasantly easy. I had my mother with her injured arm...and i was already dreading the process of pushing suit cases in line. The staff and their service is top notch. They are by far the most genuine and friendly folks I've had the pleasure to meet.
Stayed 2 nights in Aug 2025