Pan Pacific Vancouver

4.5 star property
VIP Access

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Photo gallery for Pan Pacific Vancouver

Exterior
Creator video - submitted by Girls Trip
Lounge
3 restaurants, breakfast served
Panoramic Room, Harbour View | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Place, Canada Place
    ‪1 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Place, Granville Street
    ‪3 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 82 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Panoramic Room, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite with Bay View

  • Sleeps 4

Pacific Club, Deluxe Room, 1 King Bed , City View

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbour View

9.4 out of 10
Exceptional
(140 reviews)
  • Harbour view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, Harbour View

9.4 out of 10
Exceptional
(59 reviews)
  • Harbour view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed, Harbour View

10.0 out of 10
Exceptional
(13 reviews)
  • Harbour view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

Panoramic Room with Harbour View

  • Sleeps 3

Residence Suite

  • Sleeps 2

Pacific Club City Suite

  • Sleeps 3

Pacific Suite

  • Sleeps 2

Opal Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 3

Deluxe Two Double Room

  • Sleeps 4

Deluxe Harbour King Room

  • Sleeps 2

Deluxe Harbour Two Double Room

  • Sleeps 4

Premier King Room

  • Sleeps 2

Premier Two Double Room

  • Sleeps 4

Pacific Club Deluxe King Room

  • Sleeps 2

Pacific Club Deluxe Two Double Room

  • Sleeps 3

Pacific Club Harbour King Room

  • Sleeps 2

Premier Room, 1 King Bed

9.8 out of 10
Exceptional
(26 reviews)
  • Harbour view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(223 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(170 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbour View

9.2 out of 10
Wonderful
(66 reviews)
  • Harbour view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Pan Pacific Vancouver

3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Pan Pacific Vancouver offers 503 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Damara Day Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the pool at Pan Pacific Vancouver. During your stay, you'll be connected to the convention centre and just a quick walk from Canada Place Cruise Ship Terminal. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, mud baths or aromatherapy at Damara Day Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests love the breakfast and restaurant
  • Steps from Vancouver Waterfront and Canada Place Cruise Ship Terminal
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury Pan Pacific Vancouver. For a fee, parking is available.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch and dinner.
Five Sails – On-site fine-dining restaurant.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Limo/town car service
  • Parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Coal Harbour Bar
  • Five Sails
  • Oceans 999

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (86 centimetre wide)

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 52 per person
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self-parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4271 out of 5769 reviews
Rating 8 - Good. 894 out of 5769 reviews
Rating 6 - Okay. 355 out of 5769 reviews
Rating 4 - Poor. 158 out of 5769 reviews
Rating 2 - Terrible. 91 out of 5769 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities
Great accomodation and the best location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, restaurants and clean rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite hotels in vancouver. It's Central has amazing views a hot tub and a heated pool so you can use the facilities all year round. And the location doesn't get any better. You're literally close to everything.
Stayed 4 nights in Nov 2025

10/10 Excellent

xiao yin

Stayed 1 night in Nov 2025

6/10 Okay

Herman

Travelled with partner
Liked: Staff & service, amenities
The location is great. It is easily accessible by Skytrain. The room is spacious and the bed is comfortable. However, the room does show its age, from the bathroom mirror to the hairdryer. The hairdryer is so loud that it is like from the 80s. The same goes for other parts of the property, where wear&tear could be easily seen, e.g. elevator & carpet. Overall we enjoyed our stay but will try a different hotel next time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gurpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view from the room
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Manuel

Stayed 2 nights in Nov 2025

10/10 Excellent

JUDY

Stayed 1 night in Nov 2025

10/10 Excellent

Suraj

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Heated outdoor pool was pleasant , hot tub nice temp but jets did not work. Room seemed sound proof. Easy and very convenient self parking under building for $60, parking nearby can be cheaper in office building or convention areas. Short walk to Gastown, easy access to to Seawall and a 10-15 min safe walk to Robson Street. Room had fridge, kettle and coffee. Can understand why this is a top choice for Alaska bound cruisers.
Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Stayed 1 night in Nov 2025

10/10 Excellent

joanna

Stayed 1 night in Nov 2025

10/10 Excellent

Gwen

Stayed 1 night in Nov 2025

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service beautiful clean rooms!!
Stayed 1 night in Nov 2025

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes the room was clean. Staff was courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Nov 2025

8/10 Good

Chad, Oxnard

Great location, clean roo. And courteous staff
Stayed 2 nights in Sep 2025

8/10 Good

Mike

Liked: Cleanliness, amenities
Great view from our Deluxe King ! Room was clean but showing its age, just a little rough around the edges.
Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I waited a long time to rate this hotel; I've stayed before, and it was very nice. This time, the smoke alarm started to beep, first hourly, then eventually about every ten minutes. It started at ab out 2:30AM...and I didn't know what it was, and then at 3;20, and so on until it was frequent by the time I checked out. At check out I did say it had been a difficult night, and the clerks' only response was to say I should always call. At 2;30AM, when I didn't know what it was...not until about 4:00 did I figure it out. They should check this stuff. It was no doubt a back up battery. They all have them. And after a a few years they ought to be replaced. As for food? The afternoon before I ordered a small pizza, it was covered with water. So, I sent it back. My friend said it was the worst looking pizza he had ever seen. Maybe the place has seen better days. No compensation whatsoever was offered, just weak statement that it wasn't up to their standard. I don't normally write bad reviews...in fact, never. But this was kind of a disaster. Meant to be a short, restful getaway. It was anything but that. The city, which I know and l love, was great. The ferry ride, was great. The people were fun. The museum of anthropology at UBC, spectacular. The view from the Pan Pacific, wonderful. The restful getaway? DID NOT HAPPEN. Likely to start there again? NOT.
Stayed 2 nights in Nov 2025

6/10 Okay

Swapnil

Travelled with family, Travelled with family and small children
Liked: Staff & service
Average property — that caters mostly to the cruise traveller needs. Particularly is no where close to the likes of Four seasons or Fairmont.
Stayed 1 night in Aug 2025

6/10 Okay

Diana

Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2025

10/10 Excellent

Liying

Stayed 1 night in Nov 2025