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the DOUGLAS, Autograph Collection

5.0 star property

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Photo gallery for the DOUGLAS, Autograph Collection

Exterior
2 bars/lounges, brewpub
2 bars/lounges, brewpub
Suite, 2 Bedrooms, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Bar

Explore the area

View in a map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • Place, BC Place Stadium
    ‪1 min walk‬
  • Place, Rogers Arena
    ‪5 min walk‬
  • Place, Science World
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Corner)

Room, 1 King Bed (Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 111 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Room with City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Two Queen Room with City View

  • Sleeps 4

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for One Bedroom Suite With City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

One Bedroom Suite With City View

  • Sleeps 3

View all photos for One Bedroom BI-Level Suite(Apartment 108)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

One Bedroom BI-Level Suite(Apartment 108)

  • Sleeps 3

View all photos for King Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Room

  • Sleeps 2

View all photos for King Corner Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

King Corner Room

  • Sleeps 3

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • 172 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms, Fireplace

  • 204 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

  • 204 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Queen Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for The Loft, 1 Bedroom 1 King Bi-Level Suite With Stadium View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

The Loft, 1 Bedroom 1 King Bi-Level Suite With Stadium View

  • Sleeps 3

King Room With Stadium View

  • Sleeps 2

The Den, 2 Bedroom Bi-Level Suite, High Floor, Fireplace

  • Sleeps 5

King Room-High Floor

  • Sleeps 2

Guest Room, 2 Queen, High Floor

  • Sleeps 4

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About this property

the DOUGLAS, Autograph Collection

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and a safe. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a steam room and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by JW has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at the DOUGLAS, Autograph Collection. During your stay, you're just a quick walk from BC Place Stadium. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy seafood with garden views at The Victor, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body scrubs, body treatments or facials at Spa by JW
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 3-minute walk from BC Place Stadium and 7 minutes on foot from Rogers Arena
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The DOUGLAS, Autograph Collection offers its guests a full-service spa, Access to hot tub, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 23067 square feet (2143 square metres) and includes a conference centre. A casino, a 24-hour fitness centre, and spa services are also featured at the luxury the DOUGLAS, Autograph Collection. For a fee, parking is available.

This 5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:00 AM to 11:30 AM.
The Victor – Overlooking the garden, this steakhouse specialises in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge – Overlooking the garden, this bar specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Honey Salt – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel – This café specialises in Italian cuisine and only serves light fare. Open daily.
BC Kitchen – This brewpub specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 55 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square foot of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • In-room cot
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,067 square foot of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 78.75 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 40 for adults and from CAD 40 for children
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered self-parking fee: CAD 55 per day (in/out privileges)
  • Valet parking fee: CAD 65 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 78.75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

Reviews

the DOUGLAS, Autograph Collection Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 608 out of 822 reviews
Rating 8 - Good. 118 out of 822 reviews
Rating 6 - Okay. 54 out of 822 reviews
Rating 4 - Poor. 24 out of 822 reviews
Rating 2 - Terrible. 18 out of 822 reviews

Reviews

10/10 Excellent

Kaesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. Very cute area, very close to rogers and the stadium. The staff were amazing. Our room was cleaned everyday and the housekeepers went above and beyond. Would stay here again and recommend to everyone!
Stayed 3 nights in Aug 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ira

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and friendly staff who gave us early check in. Fast service with a genuine smile every time!
Stayed 2 nights in Aug 2025

10/10 Excellent

Denyse

Stayed 3 nights in Aug 2025

10/10 Excellent

Jason Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel regardless of the metrics you’re using. Beautiful, clean, close to everything, great staff…I could go on and on.
Stayed 4 nights in Aug 2025

6/10 Okay

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and amazing staff!!
Stayed 1 night in Aug 2025

6/10 Okay

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
DJ in the lobby meant we couldn’t sleep at our desired time of 10pm - constant thumping was felt/heard even through earplugs (which we shouldn’t have to wear). Hotel rooms are meant for sleep when guests desire sleep. Consider moving the nightclub off property or installing much better sound-deadening in the lobby ceiling. We did not rest properly - and for the amount of money paid to stay in this hotel, this is obviously not a good look/experience. Absence of an in room fridge is a bit strange. The Yeti cooler is nice, but doesn’t fit the image of a five star brand when it’s just sitting out in the open. I had also asked for ice to be placed inside - concierge confirmed this but it didn’t happen. Same for my bonvoy number - which was provided but not uploaded. Overall, nice hotel, Aesop amenities were nice, staff was good but the fundamental noise issue led to a lower rating. We won’t be back or recommend unless the noise issue is fixed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Matios

Stayed 2 nights in Aug 2025

10/10 Excellent

Dalton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, the food was wonderful, the entire Douglas Hotel team is outstanding. Would absolutely return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Abyartha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable bed. The pillows were the best hotel pillows.
Stayed 1 night in Aug 2025

10/10 Excellent

SCOTT E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and wonderful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Fudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bathroom is big, hotel close to the beach, and next to the stadium. I like these the most. But a little issue bothers me is the sink water pressure is not strong, so the water is very small. Otherwise it is perfect. I definitely will stay this hotel next time.
Stayed 11 nights in Jul 2025

4/10 Poor

Suzette, Greenwood Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location. However, there is an outdoor bar on the east side of the building that is very loud. Lots of music, people till at least 10pm. Complained to the manager and was told the bar wasn't owned by the hotel so there was nothing they could do. Manager was lovely and gave us free breakfast and then an upgrade the next day when a new room was available. But very annoying for this class of hotel. Do not recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Harmin

Liked: Cleanliness, amenities, property conditions & facilities
can make extending check outs more accessible
Stayed 4 nights in Jul 2025

8/10 Good

Jorell

Liked: Cleanliness, staff & service, property conditions & facilities
The one bedroom suite at Douglas was very well appointed, incredibly comfortable, and exuded tranquility. Our room service breakfast was surprisingly tasty. The property is centrally located, and front desk staff very welcoming. The deduction of one star comes from the my
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location best. It’s right in the heart of downtown Vancouver and there is so much within walking distance. Conversely, if you are looking for a hotel with plenty of amenities and fine dining experiences, The Douglas has me covered. I loved my vacation experience! Highly recommended!
Stayed 4 nights in Jul 2025

4/10 Poor

Rupak

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel and it’s close location to the waterfront.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Stayed 1 night in Jul 2025