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Hugo Hotel

3.0 star property

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Photo gallery for Hugo Hotel

Front of property
Reception
Meeting facility
Studio | Minibar, iron/ironing board, free cots/infant beds, free WiFi
Breakfast buffet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
Tzar Samuil Str.5, Varna, 9000
  • Place, Sea Garden
    ‪2 min walk‬
  • Place, Varna Beach
    ‪3 min walk‬
  • Place, Dormition of the Mother of God Cathedral
    ‪12 min walk‬
  • Airport, Varna (VAR-Varna Intl.)
    ‪11 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Minibar, iron/ironing board, free cots/infant beds, free WiFi

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Double Beds OR 2 Single Beds

View all photos for Studio

Studio | Minibar, iron/ironing board, free cots/infant beds, free WiFi

Studio

  • 24 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

View all photos for Economy Room (Semi-Basement)

Economy Room (Semi-Basement) | Minibar, iron/ironing board, free cots/infant beds, free WiFi

Economy Room (Semi-Basement)

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, iron/ironing board, free cots/infant beds, free WiFi

Family Room

  • 29 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hugo Hotel

Along with a bar/lounge, this smoke-free hotel has 24-hour room service and a business centre. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hugo Hotel offers 15 air-conditioned accommodations with minibars and complimentary bottles of water. 40-inch Smart televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hugo Hotel, you're just a quick walk from Sea Garden. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Sea Garden and St Sarkis Armenian Apostolic Church
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. Hugo Hotel also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby.

This 3-star Varna hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 8 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 49 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle
  • Nearby parking fee: EUR 8 per day (656 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Hugo Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hugo Hotel Varna
Hugo Varna
Hugo Hotel Hotel
Hugo Hotel Varna
Hugo Hotel Hotel Varna

Hugo Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 20 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, comfortable, had great air conditioning. The staff were very helpful and friendly.. walking distance to shops, restaurants and the beach
Stayed 3 nights in Sep 2025

10/10 Excellent

Steve

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Iva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located on a quiet street but at the same time conveniently close to the busy downtown area. Location was perfect since it allowed us to get to the beach and the Sea Garden in just 3-4 minutes by foot. Breakfast was really good, with many options to choose from and satisfied children’s and adults’ tastes. Staff was friendly. Will definitely consider HUGO hotel for our next stay in Varna.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nitin, Redlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to the Sea Garden. Friendly and helpful staff. Shower stall doors need better sealants. Good stay - will stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s our second time staying in this hotel. It’s very clean and modern inside, within walking distance to the beach, park, and the city center. Staff is very friendly, and they go above and beyond to make the best for travelers stay. The only complaint that the rooms are pretty small, and our rooms didn’t have drawers, just shelves, for the personal belongings. So, for the short stay this place is fine. Thank you Hugo, for your hospitality.
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lucas

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel is in a great location and very convenient to access the sea garden and sevestopal. Nice restaurant on the corner and a couple of shops on the doorstep. The room was spacious, with plenty of light, mini fridge, good LG Tele, Aircon and good sized mirrors. The cleanliness in the bathroom was extremely poor. The bowl shaped sink hasn't been cleaned around the bottom with cotton buds from previous customers there, the wood was stained and unclean, the seals around the shower are hanging off and flooded the floor around the toilet when used. The tiles on the floor looked grim and unclean, as did the shower heads. Toilet is an odd shape and uncomfortable too. Breakfast was usually cold and not kept warm even when offering eggs. Good selection though. Seemed hard for the staff to even smile at times, other than the cleaner lady and the dark longer haired man on the desk. Odd walking in at 2am, doors open, no-one there on reception, made you feel a little exposed to anyone walking in. It's a shame as we use their sister hotel yearly (duchess) which is spotless, the lady who runs it is amazing and they can't do enough for you. We will be going back there for sure. It was worth a go here as we used a large amount of Tesco's clubcard vouchers to have a cheaper stay.
Stayed 8 nights in Sep 2024

10/10 Excellent

Ya-Fen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beaches
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, perfect location

Lovely people. The room was great with seperate room for kids. Couldnt be a better location. Right next to the Sea gardens and beach, an easy walk into the town. A big choice of shops and restaurants only a few minutes walk away.
Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Great location, modern property, good air quality, comfortable beds, enough space, clean room, friendly and helpful staff. Bad: Thin walls - bring ear plugs. You can hear people in the hallway, stairs, and other rooms. Also, you can hear all the partiers and conversations on the street.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and comfortable hotel, conveniently located, helpful staff.
Stayed 1 night in Aug 2020

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a week in July 2019, room was great, cleaned everyday. Beds comfortable, only issue was the shower which leaked over the floor. The staff were excellent and happy to help at all hourss.
Stayed 7 nights in Jul 2019

8/10 Good

Marcela

Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay

Nice hotel and staff, great location too. Some minor cleaning issues when we arrived but nothing major enough to inform just details. Shower kept flooding onto floor too. But over great hotel brilliant staff and amazing location
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My flight was delayed and I didn’t arrive until 4 am. There was a staff member at the desk to greet me. Rooms are modern, updated and quite clean. Breakfast had a good selection of cold cuts fruit and breads. In a great location. Five minute walk to the beach and huge walking park.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Not too bad.

The overall hotel was nice. I enjoyed the fact the TVs allowed us to connect or phones and use Netflix and other streaming services. The wifi was great. My only issue was the shower. The design is nice however it leaks water and makes a complete mess.
Stayed 2 nights in Apr 2019

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Joseph Ellsworth

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Antti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

NURCAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Otel

We stayed in a very clean and comfortable room. It would have been nice if they had provided slippers in the room. Breakfast was quite sufficient. We were welcomed and seen off with a warm smile. We really liked it and are glad we chose Hugo Hotel. If we visit Varna again, we will definitely stay here again. A great place for families to stay safely.
Stayed 1 night in May 2025

10/10 Excellent

Aytaç

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz güvenilir konforlu

Giriş ten çıkış a kadar herşey çok iyiydi temizlik kahvaltı gayet güzeldi yataklar gayet konforlu Resepsiyon çalışan ı arkadaşların yardımları için teşekkürler ailemizle güvenli temiz bir deneyim yaşadık teşekkürler
Stayed 1 night in May 2025

10/10 Excellent

Bedir Baran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ederim

Bu otele 3. Kez gelişim oldu, Sessiz sakin otel merkeze çok yakın fiyat performans oteli diyebilirim
Stayed 3 nights in Apr 2025

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Varna centre

Pas de possibilité de parking gratuit car réglementation sur toute la ville. Parking payant à 100 m de l'hôtel (17 LV pour 24 h de midi à midi). Hôtel modeste mais moderne de 2 étages. Confortable. Petit-déjeuner classique copieux. Avantage : près du centre ville et du parce bordant le ri age de la Mer Noire. Les visites peuvent se faire à pied aisément.Tarifs très correct.
Stayed 2 nights in Oct 2024