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Palazzo Pianca

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Photo gallery for Palazzo Pianca

Suite (Peacock) | Down duvets, minibar, in-room safe, individually furnished
Family Room | Down duvets, minibar, in-room safe, individually furnished
Suite (Mezzanine) | Living area | Flat-screen TV
Suite (Peacock) | Living area | Flat-screen TV
Suite (Peacock) | Down duvets, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
2475 San Marco, Venice, VE, 30124
  • Place, Teatro La Fenice
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪5 min walk‬
  • Place, Bridge of Sighs
    ‪10 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪43 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room (Penthouse)

Deluxe Double Room (Penthouse) | Down duvets, minibar, in-room safe, individually furnished

Deluxe Double Room (Penthouse)

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Botanic)

Deluxe Double Room (Botanic) | Down duvets, minibar, in-room safe, individually furnished

Deluxe Double Room (Botanic)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Peacock)

Suite (Peacock) | Down duvets, minibar, in-room safe, individually furnished

Suite (Peacock)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Giglio)

Suite (Giglio) | Down duvets, minibar, in-room safe, individually furnished

Suite (Giglio)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Suite (Mezzanine)

Suite (Mezzanine) | Living area | Flat-screen TV

Suite (Mezzanine)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Double Room, Balcony (Artist)

Deluxe Double Room, Balcony (Artist) | Down duvets, minibar, in-room safe, individually furnished

Deluxe Double Room, Balcony (Artist)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room (Annex)

Deluxe Double Room (Annex) | Down duvets, minibar, in-room safe, individually furnished

Deluxe Double Room (Annex)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Terrace Double Room Classic (Annex)

Terrace Double Room Classic (Annex) | Down duvets, minibar, in-room safe, individually furnished

Terrace Double Room Classic (Annex)

10.0 out of 10
Exceptional
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (Annex)

Down duvets, minibar, in-room safe, individually furnished

Classic Double Room (Annex)

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Palazzo Pianca

Guesthouse in Venice, steps from Teatro La Fenice
Along with concierge services, this smoke-free guesthouse has tour/ticket assistance and a front desk safe. WiFi in public areas is free.
Palazzo Pianca offers 16 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead, slippers and bidets.

This Venice guest house provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Pianca. During your stay, you're just a quick walk from St. Mark's Square. Free WiFi in public areas and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Teatro La Fenice and 5 minutes on foot from St. Mark's Square
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Palazzo Pianca, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This 4-star Venice guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 4:00 PM
The check-in location differs from the property location; go to: [Hotel Torino San Marco 2356]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Access code, front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 4:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Hotel Torino San Marco 2356
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT027042B4IK4665HB
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Palazzo Pianca Venice
Palazzo Pianca Guesthouse
Palazzo Pianca Guesthouse Venice

Palazzo Pianca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 215 out of 289 reviews
Rating 8 - Good. 45 out of 289 reviews
Rating 6 - Okay. 12 out of 289 reviews
Rating 4 - Poor. 11 out of 289 reviews
Rating 2 - Terrible. 6 out of 289 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and very comfortable beds. Contemporary bathroom with everything we needed. Attentive staff who are very hospitable.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management is extremely helpful, made transfer arrangements to and from apartment. Make use of taxi stand for easy travel around the city, 3-5 min walk.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven, Bellevue

Stayed 1 night in Oct 2025

2/10 Terrible

Nina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Diego

Stayed 2 nights in Aug 2025

10/10 Excellent

mairen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Rens

Liked: Staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 3 nights in Aug 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, great receptionist.

The hotel was lovely and the Receptionist was so helpful with our difficulty. We could leave the bags there whilst touring Venice. Just beware that the check in instructions are not always accurate, they said we should go to the Terino to book in but actually we were fine going straight to the hotel. Location was great too, right next to a water bus stop.
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel. Only couple of comments.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy, Lighthouse Point

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and an ideal spot to walk to all major attractions. Wonderful restaurants near by.
Stayed 2 nights in Jul 2025

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice room

We were a little suprised to be taken to another building a short walk away. Sadly no lift at this one. Lovely room, well stocked fridge (free drinks). Balcony and great air con a bonus. Location very close to Giglio water bus station. Opaque bathroom door no fun when you can see your mate on the loo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ursula

Liked: Cleanliness, amenities, property conditions & facilities
Not easy to find and at checking the person did not no what he was doing
Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jamal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and amenities. Great location and price.
Stayed 1 night in May 2025

10/10 Excellent

abigail

Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Ethan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night and never write reviews but what a scam. “AC” is let out through a tiny crack on the floor. When we reached out, the host said he couldn’t do anything and to open a window. So we left hot and with about 40 bug bites all over. Save your money and stay away from here. Also the place smelled
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 6 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness

Don’t stay here

This property is misleadingly listed as a hotel, but it did not meet the basic expectations of one. I originally booked a room with Palazzo Pianca but was instead taken to an entirely different building. There appeared to be one individual managing several locations, and there was no signage to indicate where to check in. We were approached on the street by this person and escorted to what was described as our accommodation. While the check-in process seemed standard at first, we were then walked to a separate, unmarked building. The room’s air conditioning unit was non-functional, and the same individual who checked us in attempted to fix it with no success. When we raised concerns, the management showed little interest in resolving the issues and responded dismissively, saying, "Well, this is Italy." Overall, this experience was disappointing and unprofessional. I would not recommend staying here
Stayed 2 nights in Apr 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish well appointed rooms, perfect location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025