2/10 Terrible
judith
18 Sept 2025
Our stay at Palazzo San Luca was disappointing and the room we booked advertised as a deluxe en-suite (Mansardia) was in reality an Attic. It should never be listed as “deluxe”. We were shocked upon arrival. The stairs were very steep, and although the front desk staff kindly helped us with our suitcases, the climb was exhausting. Once inside the room we were speechless the room literally was in the Attic. My girlfriend could not stand up straight, there was almost no usable space, and the so called “balcony”offered nothing but the view of rooftops. The coffee maker and kettle was placed on the floor, adding to the sense that this was not a properly prepared guest space. We paid $773 for two nights to sleep in an attic-completely unacceptable. The staff was wonderful and did their best, but that does not excuse the misleading advertising. Expedia should carefully reassess this property before allowing it to be promoted as Deluxe accommodation.
judith
Stayed 2 nights in Sep 2025































