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Hotel Múcara

2.5 star property

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Photo gallery for Hotel Múcara

Double Room, 1 King Bed | City view
Family Room, Multiple Beds | View from room
Front of property
Family Triple Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Mario Molina 168 Col. Centro, Veracruz, VER, 91700
  • Place, Veracruz Cathedral
    ‪1 min walk‬
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪3 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Double Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Double Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed

View all photos for Basic Room

Basic Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Family Triple Room

  • Harbour view
  • Sleeps 6
  • 3 Double Beds

View all photos for Basic Single Room

Basic Single Room | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Basic Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Múcara

Hotel with a restaurant, 4-minute walk to Veracruz Harbour
Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a reception hall.
Hotel Múcara offers 26 air-conditioned accommodations with a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Múcara, you're just a quick walk from Veracruz Harbour. Free WiFi in public areas and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Veracruz Harbour and a 3-minute drive from Veracruz Aquarium
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Hotel Múcara also features tour/ticket assistance and a lift.

This Veracruz hotel is smoke free.

NUTRIBIONICOS – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 100 per day)

Food and drink

  • A restaurant

Restaurants on site

  • NUTRIBIONICOS

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per day(984 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Múcara Hotel
Hotel Múcara Veracruz
Hotel Múcara Hotel Veracruz

Hotel Múcara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 114 reviews
Rating 8 - Good. 32 out of 114 reviews
Rating 6 - Okay. 11 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maria

Stayed 5 nights in Jun 2025

6/10 Okay

Merrill

I use to stay here often and still my go to hotel in Zona Central. It’s a bit worn, but everything works. The city center in undergoing much construction. Many streets closed. It’s an ongoing city project. The guy who works evenings is very friendly. The day girl on Sunday could use an attitude adjustment. Other that that quiet, ac is cold, internet good and plenty of hot water.
Stayed 2 nights in May 2025

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Great but desperately needs upgrades

The staff was very kind and friendly. Upfront the hotel looks great. And the breakfast is also wonderful. But the rooms need a lot of work mostly the bathrooms and sinks. They are very rusted and old. Our sink and shower would not drain.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis, XALAPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, well located
Stayed 3 nights in Sep 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful. It’s much appreciated their eager to help!
Stayed 1 night in Sep 2024

8/10 Good

JUAN JOSE, Antioch

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
this is a no frills hotel. You get what you pay. Location is good as it is within walking distance to old town.
Stayed 1 night in May 2024

10/10 Excellent

Korey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the friendliness and helpfulness of the staff. They had a strong knowledge of the area and were always very attentive! We enjoyed an immediate view of the beautiful Cathedral and the easy walk to the playa and other nearby historical attractions
Stayed 2 nights in Feb 2022

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dreamy dilapidated views from balcony and no noise but i would like a glass for use in the room. also, I know it's a Mexican thing if its not cold outside, but it was getting there in February, and the bed had a sheet but didnt have a blanket. I bet they had one if I asked. GREAT place@
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, bonito lugar
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, Helpful, Professional staff. Helpful from arrival to departure! Ask a question and Get an answer. Will go back...
Stayed 6 nights in Apr 2021

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location almost everything was within a walking distance. The negative side is that It’s very very noisy. If you don’t mind the noise then this is a good hotel for you.
Stayed 5 nights in Dec 2020

8/10 Good

Matiman

Stayed 2 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

JORGE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

OLOR A PERRO Y SÁBANAS MANCHADAS DE ESCREMENTO

Stayed 3 nights in Jul 2025

6/10 Okay

Ana

Stayed 1 night in Jun 2025

4/10 Poor

Luis Alberto

Disliked: Property conditions & facilities
Propiedad antigua! Por el costo diario de este establecimiento, otro hoteles ofrecen mas.
Stayed 2 nights in Jun 2025

6/10 Okay

Guiomar

Business traveller
Liked: Staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

Esmeralda

Travelled with family
Disliked: Property conditions & facilities
No avisan que están en construcción
Stayed 3 nights in May 2025

8/10 Good

Itzel

Travelled with family
Liked: Cleanliness, staff & service
Se que quizá es algo de temporalidad el exceso de ruido por una construcción que están haciendo en las avenidas/calles cercanas, pero aún así, el ruido exterior es notable, si deseas dormir hasta tarde, no es la mejor opción o quiza por que mi habitación daba a la calle.
Stayed 1 night in May 2025

10/10 Excellent

Iker asael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, ubicación,costos, instalaciones, todo.
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 2 nights in Mar 2025

8/10 Good

Nora Elia

Liked: Cleanliness, property conditions & facilities, room comfort

Visita el Múcara no t arrepentirás.

Céntrico hotel con trato amable, cercano a todo.
Stayed 1 night in Apr 2025