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Hotel Múcara

2.5 star property

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Photo gallery for Hotel Múcara

Double Room, 1 King Bed | City view
A pet-friendly hotel room with a bed, nightstand, and pillows. It includes amenities like air conditioning, personalized attention, WiFi service, and cable TV.
Family Room, Multiple Beds | Laptop workspace, blackout curtains, iron/ironing board (on request)
Family Room, Multiple Beds | View from room
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Mario Molina 168 Col. Centro, Veracruz, VER, 91700
  • Place, Veracruz Cathedral
    ‪1 min walk‬
  • Place, Zócalo
    ‪1 min walk‬
  • Place, Veracruz Harbour
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪31 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A bed with a white mattress, a brown blanket, and two pillows with text.

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

A hotel room with a large bed, a nightstand, a lamp, and a door.

Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Double Beds

Two beds with headboards, a nightstand, and a patterned floor.

Quadruple Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Laptop workspace, blackout curtains, iron/ironing board (on request)

Double Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Laptop workspace, blackout curtains, iron/ironing board (on request)

Double Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room, 2 Double Beds

Two beds with headboards, a nightstand with a lamp, and a checkered floor.

Quadruple Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds

A hotel room with two beds, a large pillar, a wardrobe with a woven front panel, and a door in the background.

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Basic Room

A hotel room with two single beds, each with a headboard, a nightstand, a lamp, and a window with a view.

Basic Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Triple Room

A hotel room with two beds, a dresser, and a window with a view.

Family Triple Room

8.0 out of 10
Very good
(1 review)
  • Harbour view
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Basic Single Room

Basic Single Room | Laptop workspace, blackout curtains, iron/ironing board (on request)

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Hotel Múcara

Along with a restaurant, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a reception hall.
Hotel Múcara offers 26 air-conditioned accommodations with a hairdryer and blackout curtains. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Múcara, you're just a quick walk from Veracruz Harbour. Free WiFi in public areas and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Veracruz Harbour and 4 minutes on foot from Malecón de Veracruz
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Hotel Múcara also features tour/ticket assistance and a lift.

This Veracruz hotel is smoke free.

NUTRIBIONICOS – On-site restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 100 per day)

Food and drink

  • A restaurant

Restaurants on site

  • NUTRIBIONICOS

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night, plus a deposit of MXN 500 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 100 per day(984 ft away; open 24 hours)
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Múcara Hotel
Hotel Múcara Veracruz
Hotel Múcara Hotel Veracruz

Hotel Múcara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 135 reviews
Rating 8 - Good. 34 out of 135 reviews
Rating 6 - Okay. 14 out of 135 reviews
Rating 4 - Poor. 6 out of 135 reviews
Rating 2 - Terrible. 1 out of 135 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, well located
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Gabriela Duran

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk super friendly and helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al 100%
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Gonzalo javier

Liked: Cleanliness
Personal amable,
Stayed 1 night in Dec 2025
Verified

8/10 Good

Gonzalo javier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near Downtown
Stayed 1 night in Nov 2024
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very helpful. It’s much appreciated their eager to help!
Stayed 1 night in Sep 2024
Verified

8/10 Good

JUAN JOSE

Liked: Cleanliness
Disliked: Amenities
this is a no frills hotel. You get what you pay. Location is good as it is within walking distance to old town.
Stayed 1 night in May 2024
Verified

6/10 Okay

Cindy

Liked: Staff & service
Disliked: Property conditions & facilities

Great but desperately needs upgrades

The staff was very kind and friendly. Upfront the hotel looks great. And the breakfast is also wonderful. But the rooms need a lot of work mostly the bathrooms and sinks. They are very rusted and old. Our sink and shower would not drain.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Brayan

Liked: Cleanliness, staff & service
:)
Stayed 5 nights in Aug 2024
Verified

6/10 Okay

Merrill

I use to stay here often and still my go to hotel in Zona Central. It’s a bit worn, but everything works. The city center in undergoing much construction. Many streets closed. It’s an ongoing city project. The guy who works evenings is very friendly. The day girl on Sunday could use an attitude adjustment. Other that that quiet, ac is cold, internet good and plenty of hot water.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Brau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Leonides

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estaba perfecto
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aidee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funciono muy bien, el personal de recepción siempre muy amable, excelente ubicación, las instalaciones muy buenas y limpio, mi estancia fue muy buena. Lo recomiendo mucho
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion es perfecta, tiene aire acondicionado, lo unico malo es que hay mucho ruido por las calles y/o avenidas cercanas
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria Elena

Liked: Cleanliness, property conditions & facilities
Buen servicio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Saraí

Liked: Cleanliness, staff & service, amenities
Limpieza personal
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Guadalupe

El personal es muy amable la ubicación está muy bien
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Elvira

Liked: Amenities
Les falta un poco de mantenimiento a las habitaciones y ser un poco más flexibles en cuanto al check Out
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jorge Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomiendo ampliamente el hotel, todo muy bien, todo funcionaba perfectamente (clima, tv cable, secadora, agua caliente y fría, baño), todo muy limpio y el personal muy amable, 10/10.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumplió con lo requerido
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente recibimiento :)
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Moises

Disliked: Cleanliness, amenities, property conditions & facilities
La verdad las fotos de la propiedad , nada que ver con el lugar al menos en la parte de adentro, la cama tenía cabellos y el espacio en el cuarto era demasiado reducido ,como punto bueno el personal muy amable.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Luis Alberto

Disliked: Property conditions & facilities
Propiedad antigua! Por el costo diario de este establecimiento, otro hoteles ofrecen mas.
Stayed 2 nights in Jun 2025

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