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Hotel Acapulco

2.5 star property

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Photo gallery for Hotel Acapulco

Economy Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Interior
Exterior
Interior
Free self-parking

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Calle Virgilio Uribe 1327, Veracruz, VER, 91700
  • Veracruz Aquarium
    ‪17 min walk‬
  • Zócalo
    ‪17 min walk‬
  • Veracruz Harbour
    ‪2 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪12 min drive‬

Room options

View all photos for Economy Room

Economy Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Economy Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Standard Room

Standard Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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Standard Room, 2 Double Beds | 1 bedroom, desk, free WiFi, bed sheets

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About this property

Hotel Acapulco

Hotel with free parking, near Veracruz Aquarium
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Acapulco offers 40 accommodations with free toiletries. This Veracruz hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.
During your stay at Hotel Acapulco, you're just a quick walk from Parque Zamora. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Veracruz Harbour and a few minutes from Veracruz Aquarium
As a guest of Hotel Acapulco, you'll find multilingual staff and tour/ticket assistance. WiFi is free in public spaces. Free self parking is available.

This Veracruz hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Acapulco

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Acapulco Hotel
Hotel Acapulco Veracruz
Hotel Acapulco Hotel Veracruz

Hotel Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 31 out of 88 reviews
Rating 8 - Good. 18 out of 88 reviews
Rating 6 - Okay. 11 out of 88 reviews
Rating 4 - Poor. 7 out of 88 reviews
Rating 2 - Terrible. 20 out of 88 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La chambre etait vraiment sale, des draps tachés, des dechets dans les tiroir, les lit pas confortables. Le staff pas gentil du tout, super bêtes. Ne pas aller la bas
Stayed 1 night in Mar 2024

10/10 Excellent

JC

Stayed 1 night in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and helpful. Next to an OXXO and good street fòod.
Stayed 3 nights in Nov 2021

10/10 Excellent

Crystal gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
el mostrador aprende un poco agradable educado la habitación es agradable y limpia, está en el centro de la ciudad, así que puedes caminar y es asequible 160 pesos la noche por el precio, ¡los resultados fueron geniales!!!!
Stayed 9 nights in Sep 2021

6/10 Okay

Jessica

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Erick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetan reservación

Reserve la habitación y me dijeron que ya tenían ocupada no me hicieron válida la reservación
Stayed 1 night in May 2025

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hitel cumple con su funcion,
Stayed 3 nights in Apr 2025

2/10 Terrible

Sindy Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Llegamos al hotel y no nos dieron habitación por qué ya la había vendido pésimo servicio
Stayed 1 night in Mar 2025

8/10 Good

Felipe de Jesús

Liked: Cleanliness, property conditions & facilities
Por el precio es razonable
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort

Calidad precio adecuada

Calidad precio adecuada si solo es para pasar la noche cubre el objetivo, relativamente tranquilo
Stayed 1 night in Jan 2025

6/10 Okay

VICTOR RAUL

Es una opcion como tantas de servicio regular
Stayed 3 nights in Dec 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

JOSE ANTONIO

Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Stayed 1 night in Oct 2024

10/10 Excellent

Osiel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es magnífica siempre me hospedo ahy
Stayed 2 nights in Oct 2024

8/10 Good

Margarito de jesus

Business traveller
Trato amable
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Fumigar mas
Stayed 3 nights in Aug 2024

10/10 Excellent

Dalila

Stayed 1 night in Sep 2024

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities
EN GENERAL BIEN, SOLO QUE NO ME RESPETARON EL PECIO DE RESERVA EN LA APLICACION PORQUE LO HICE EL MISMO DIA.
Stayed 1 night in Sep 2024

2/10 Terrible

OLIVIA TALAVERA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
EL HOTEL NO ME RESOETÓ LA RESERVACIÓN, LA ENCARGADA DIJO TENER TODO OCUPADO Y ME TUVE QUE IR A OTRO HOTEL
Stayed 1 night in Aug 2024

4/10 Poor

Carla nayeli

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
Ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Marisela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio ypersonal amable y atento
Stayed 1 night in Jul 2024