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Hotel Lois Veracruz

Property class: 3.5

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Photo gallery for Hotel Lois Veracruz

A poolside area with lounge chairs and a building with blue walls and windows.
A coastal cityscape with a prominent white building with a purple roof, a large hotel with a blue logo, and a clear view of the ocean.
A reception area with a grey sofa, a reception desk, and a wooden wall.
A hotel room with a bed, a small round table, a chair, a desk with a mirror, and a window with curtains.
A modern interior with a colorful mural, a purple armchair, a grey sofa, and a dining table.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Place, University of Veracruz
    ‪12 min walk‬
  • Place, Estadio Universitario Beto Avila
    ‪12 min walk‬
  • Place, Plaza Mocambo Veracruz
    ‪5 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink.

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a wooden desk, and a mirror.

Standard Room

  • Partial ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a bathroom with a sink and mirror.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a desk, two chairs, and a painting on the wall.

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Hotel Lois Veracruz

This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hotel Lois Veracruz offers 120 air-conditioned accommodations with a safe and free toiletries. Beds feature down duvets and premium bedding. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Lois Veracruz, you're just a quick walk from Museo Agustín Lara. Enjoy features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Malecón de Veracruz and a few minutes from Plaza Las Americas Shopping Mall
Hotel Lois Veracruz offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 65 square feet (6 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the family-friendly Hotel Lois Veracruz. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

For a fee, guests can enjoy a full breakfast daily from 8:00 AM to noon.
Hotel Lois Veracruz has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 199 for adults and MXN 189 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 65 square feet of conference space

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lois Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cots (infant beds) are available for MXN 250.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 199 for adults and from MXN 189 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 360 out of 1001 reviews
Rating 8 - Good. 333 out of 1001 reviews
Rating 6 - Okay. 189 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Adriana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel needs to be updated, but location is very good
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Shayda

Liked: Cleanliness, amenities
It’s was a great stay needs a little updates
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Pako

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Gomez

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jose Angel Gonzales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Benito

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Daniel Caro

Disliked: Cleanliness, amenities, property conditions & facilities
It was horrible ,the toilet running all the time couldn’t get the free breakfasts supost to be included but the say no .
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Anareina

Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Anareina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar la atención al cliente …si lo realizan pero tardan cuando se solicitan
Stayed 1 night in May 2026
Verified review

8/10 Good

Victor

Liked: Staff & service
Disliked: Amenities
El hotel ok pero las instalaciones siento que están dejadas pero cumple como buen hotel
Stayed 3 nights in May 2026
Verified review

8/10 Good

Argelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría que hubiera más mantenimiento a los aires acondicionados, a pesar de que puse la temperatura mínima casi no se sentía en la habitación (si, estaba en modo cold), no hay espejo de cuerpo completo y creo que es necesario, también no pude hacer uso de mi desayuno que adquirí al reservar porque salí 7:00 am a una junta laboral, el buffet se instala 7:30 y abre a las 8:00 am, desperdicié efectivo en ese servicio, en otros hoteles desde las 6 am este ya está instalándose.
Stayed 1 night in May 2026
Verified review

8/10 Good

ORLANDO

Liked: Cleanliness, staff & service
El bufete es muy básico y tardadompara que lo sirvan de sabor está bien pero sin mucha presentación y el lobby se ve sucio y descuidado manchas en los sillones cojines viejos para ser la 1ra impresión decepciona, ves el lobby y esperas que no te den la habitación igual de vieja y sucia, en la alberca las regaderas están picadas no sale bien el agua y sería bueno pintura en estás áreas, tiene una cascada que no encienden ahh y no hay salvavidas cerca por si alguien se está ahogando ya que una parte de la alberca es de 2mts y solo hay unos carteles llegando por la puerta del 1er piso. La atención de recepción y las chicas que hacen la habitación 10 de 10.
Stayed 1 night in May 2026
Verified review

8/10 Good

Ana laura

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel está decente solo que hace falta mantenimiento al elevador y a la alberca ya que le falta mucho azulejo y no había abasto de toallas por lo que tuvimos que caminar por los pasillos mojados hasta la habitación. El desayuno está rico y los meseros muy amables y atentos.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Carlos

buena elección
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ana Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY BUEN HOTEL Y BUEN TRATO
Stayed 1 night in Apr 2026