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Hotel Puerto Inn

3.0 star property

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Photo gallery for Hotel Puerto Inn

Relax by the rectangular pool surrounded by lush greenery and natural light.
Relax in style with a black leather sofa and armchair, surrounded by a vibrant abstract painting and a curved reception desk.
Enjoy a peaceful retreat with a balcony offering views, a potted plant, and a convenient table.
Guests can dine in comfort at this stylish dining area, featuring tables and chairs arranged in a grid pattern.
Two single beds with matching headboards and bedspreads, a nightstand with a vase and flowers, and a tiled floor.

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av. Cuauhtémoc Norte, 70, Veracruz, VER, 91870
  • Zócalo
    ‪5 min drive‬
  • Veracruz Harbour
    ‪6 min drive‬
  • Veracruz Aquarium
    ‪8 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Puerto Inn

Hotel in Veracruz with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a children's pool and concierge services are on-site.
Hotel Puerto Inn offers 70 air-conditioned accommodations with a safe and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Hotel Puerto Inn, you'll be within walking distance of Veracruz Institute of Technology. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by car from Veracruz Harbour and 8 minutes from Veracruz Aquarium
Hotel Puerto Inn offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Hotel Puerto Inn. Free self parking is available.

This 3-star Veracruz hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to 1:00 PM.
On-site venue – This family restaurant specialises in local cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 1:00 PM for a fee: MXN 80 to 100 per person
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Puerto Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 80.00 to 100.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz

Hotel Puerto Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 30 out of 123 reviews
Rating 8 - Good. 36 out of 123 reviews
Rating 6 - Okay. 21 out of 123 reviews
Rating 4 - Poor. 17 out of 123 reviews
Rating 2 - Terrible. 19 out of 123 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Miriam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Sally

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Place was underwheming. Not enough onsite parking to advertise it as such. No towels in the bathroom and we had to ask. Bathroom was very dirty.
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo Jesus

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mala administración todo mal
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Stayed 1 night in Mar 2024

4/10 Poor

Berenice

Disliked: Staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

8/10 Good

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veracruz hotel

Good hotel for price. Very friendly staff Location: needs restaurants.
Stayed 1 night in Nov 2017

6/10 Okay

NESTOR

Buen hotel para pasar la noche, si no encuentras otra opción, algo caro para lo que ofrece
Stayed 2 nights in Apr 2025

2/10 Terrible

OSVALDO

Disliked: Cleanliness, staff & service, property conditions & facilities
no expiden la factura
Stayed 3 nights in Apr 2025

2/10 Terrible

Esli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terrible

No dan toallas, el papel igienco solo medio rollo, la ducha se encharca, el baño todo el tiempo mojado, y en general el lugar es bastante desagradable.
Stayed 1 night in Apr 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Abbad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Reserve llegue y no estaba la reservación no hay nada de empatía sólo dijeron no hay nada y usted ya realizó check in mientras que yo no hice nada. Me dejaron a la 11 de la noche sin habitación con mi familia dos bebés y sin haber nada donde hospedarse.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble, Ideal para volver aquí
Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
En general la limpieza es fundamental en una habitación
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO HOTEL

Me fue mal demasiado ruido hasta las 2 am, todo estaba sucio la regadera, el baño y el piso, nisiquiera tiene un buen estacionamiento, ni toallas y basura por todos lados
Stayed 1 night in Apr 2025

2/10 Terrible

Keaby

Stayed 1 night in Apr 2025

10/10 Excellent

Guillermo

Stayed 2 nights in Apr 2025

8/10 Good

DAVE

Stayed 1 night in Apr 2025

8/10 Good

Carmen Lilia

Travelled with family
Stayed 1 night in Apr 2025

6/10 Okay

Cesar Francisco

Stayed 1 night in Mar 2025

8/10 Good

ALDO OMAR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo

Falta de servicio al cliente, muy caro para lo que es, pésimo
Stayed 1 night in Mar 2025

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Modesta maribel

Es aceptable pero está descuidado tiene Detalles

El hotel está descuidado no hay suficiente lugar en el estacionamiento la habitación en general aceptable pero había un aire acondicionado de a lado que se escuchaba muy muy fuerte las habitaciones se escucha el ruido de la gente que habla o se baña a lado es la pared de tabla roca muy delgadas la puerta no tiene una chapa de buena calidad las camas bien y sábanas limpias
Stayed 1 night in Mar 2025

6/10 Okay

Gema Esmeralda

Le personal tiene excelente trato,
Stayed 3 nights in Mar 2025