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Hotel Suites Regina

2.5 star property

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Photo gallery for Hotel Suites Regina

Reception
Reception
Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi
Exterior
Superior Suite, 2 Queen Beds, Tower | Private kitchenette | Full-sized fridge, microwave, stovetop, cookware/dishes/utensils

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298
  • Place, Plaza Las Americas Shopping Mall
    ‪1 min walk‬
  • Place, World Trade Center Veracruz
    ‪7 min walk‬
  • Place, Mocambo Beach
    ‪8 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower | Desk, laptop workspace, blackout curtains, free WiFi

Standard Suite, 1 Queen Bed, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi

Superior Suite, 2 Queen Beds, Tower

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower | Desk, laptop workspace, blackout curtains, free WiFi

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor | Desk, laptop workspace, blackout curtains, free WiFi

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Suites Regina

Dry cleaning, a 24-hour front desk and free self-parking are available at this smoke-free hotel. WiFi in public areas is free.
Hotel Suites Regina offers 9 air-conditioned accommodations, with blackout curtains. Cable televisions are provided. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Suites Regina, you're just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry
  • Within a 15-minute walk of Plaza Las Americas Shopping Mall and Mocambo Beach
Hotel Suites Regina offers its guests a terrace and dry cleaning/laundry services. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Boca del Río hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Suites Regina

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Suites Regina Boca Rio
Suites Regina Hotel Boca Rio
Hotel Suites Regina Boca del Rio
Suites Regina Boca del Rio
Hotel Suites Regina Veracruz/Boca Del Rio, Mexico
Hotel Suites Regina Hotel
Hotel Suites Regina Boca del Río
Hotel Suites Regina Hotel Boca del Río

Hotel Suites Regina Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 46 out of 143 reviews
Rating 8 - Good. 45 out of 143 reviews
Rating 6 - Okay. 23 out of 143 reviews
Rating 4 - Poor. 15 out of 143 reviews
Rating 2 - Terrible. 14 out of 143 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Katerine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey Scott

Travelled with partner
Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good job guys !
Stayed 8 nights in Mar 2021

8/10 Good

Marco, SF Bay Area

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The suite is big and roomy! And the A/C is cold!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juanita J, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Nice to have off street parking.

8/10 Good

Alfredo

Liked: Cleanliness
El personal fue amable y nos trataron muy bien, buena relación calidad-precio
Stayed 3 nights in Nov 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Martha Lucia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo.
Sala super sucia
Enchufes expuestos
Detalles así en mal estado
Instalaciones viejas
Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Julián

Stayed 3 nights in Aug 2025

6/10 Okay

Samantha

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Muy buen hotel

Excelentes todo bien
Stayed 4 nights in Aug 2025

8/10 Good

Erendira de la

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Erendira de la

Liked: Staff & service, amenities
Buena atención y precios accesibles.
Stayed 1 night in Jul 2025

6/10 Okay

ROCIO

Disliked: Cleanliness, staff & service
CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2025

10/10 Excellent

HECTOR JOSE LUIS

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable lo mejor
Stayed 3 nights in Jul 2025

4/10 Poor

pedro ignacio

Stayed 6 nights in Jun 2025

8/10 Good

Víctor

Stayed 2 nights in Jun 2025

10/10 Excellent

Sarai

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sencillo pero bonito
Stayed 1 night in Jun 2025

2/10 Terrible

Ahtzalam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No servía el aire acondicionado, los colchones y las almohadas están duros.
Stayed 1 night in Jun 2025

2/10 Terrible

Antonio Alejandro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel viejo, sucio instalaciones de muy incómodas el aire de la sala no servía, la cama muy incómoda y vieja
Stayed 2 nights in Jun 2025

8/10 Good

REYNA AMELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien! Me tiene lo indispensable para tener una agradable estancia! Está en zona hotelera de boca del Río y también cerca de varios centros comerciales
Stayed 3 nights in May 2025