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Hotel Firenze

4.0 star property

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Photo gallery for Hotel Firenze

Premium Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi
Reception
Outdoor dining
Daily buffet breakfast (EUR 12 per person)
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Corso Porta Nuova 88, Verona, VR, 37122
  • Place, Porta Nuova
    ‪3 min walk‬
  • Place, Piazza Bra
    ‪10 min walk‬
  • Place, Verona Arena
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room Single Use, 1 Queen Bed, Non Smoking

Basic Double Room Single Use, 1 Queen Bed, Non Smoking | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Double Room Single Use, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room

9.4 out of 10
Exceptional
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Camera Tripla Standard)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Camera Tripla Standard)

8.6 out of 10
Excellent
(18 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Premium Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premium Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking, Kitchenette

Junior Suite, Multiple Beds, Non Smoking, Kitchenette | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Suite, Multiple Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(22 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Quadruple Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premium Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Firenze

Hotel with a bar, 3-minute walk to Porta Nuova
This smoke-free hotel features a bar/lounge, self parking and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Hotel Firenze offers 49 accommodations with minibars and a safe. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Verona hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Hotel Firenze. During your stay, you're just a quick walk from Porta Nuova. Enjoy features like free WiFi in public areas, plus a bar and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Porta Nuova and 11 minutes on foot from Verona Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Firenze offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Firenze also features room service (during limited hours), a front desk safe, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Verona hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
On-site venue – bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 200 metres
  • Street parking available
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night for adults; EUR 3.60 per night for guests aged 15-25 years old, up to 5 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 10 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 25 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT023091A193XEX2YN
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Firenze
Best Western Firenze Verona
Best Western Hotel Firenze
Best Western Hotel Firenze Verona
Firenze Best Western Hotel
Verona Best Western
Firenze Sure Collection Best Western Verona
Firenze Sure Collection Best Western
Hotel Firenze Sure Hotel Collection Best Western Verona
The Hotel Firenze, Sure Hotel Collection by Best Western Verona
Best Western Hotel Firenze
Hotel The Hotel Firenze, Sure Hotel Collection by Best Western
Hotel Firenze Sure Hotel Collection Best Western
Firenze Sure Collection Verona
Hotel Firenze Hotel
Hotel Firenze Verona
Hotel Firenze Hotel Verona
The Hotel Firenze Sure Hotel Collection by Best Western

Hotel Firenze Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jay

Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient to train station. You can see in the process of upgrading. Shower was awkward getting into.
Stayed 1 night in Oct 2025

8/10 Good

Carla Adriana

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Lourdes

Stayed 2 nights in Oct 2025

8/10 Good

Tina

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Sonya

Liked: Cleanliness, staff & service
Nice breakfast. Good location from city center, about 25 minutes walk. Comfortable rooms.
Stayed 1 night in Oct 2025

6/10 Okay

Martin

Liked: Room comfort
Disliked: Property conditions & facilities
The room we had was on the second floor. Extremely old fashioned including the bathroom which was worn and rusty in places. It was fairly clean, although I did find hairs on the shampoo dispenser..yuck! The only benefit in the bathroom was the bath, which after several days of city walking was welcomed. The bed was comfortable enough, but the room was hot and we couldn’t seem to adjust the aircon even though there was a temperature gauge. Breakfast was nice enough, fresh fruit, hot options etc etc. we were able to leave our luggage when we arrived early. I’m surprised the previous reviews have been so good, but maybe we had an un refurbished room?
Stayed 1 night in Sep 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An otherwise fine stay, lovely and accommodating staff however we did not have any hot water at all in the morning and loud street noise at 4:30am woke us. Make sure there’s hot water upon check-in.
Stayed 1 night in Sep 2025

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming well cared clean hotel. Nearby to old city and railway station.
Stayed 1 night in Sep 2025

8/10 Good

Ashlee

Travelled with group
Liked: Cleanliness
We stayed in a large suite at this property and appreciated the layout and size. The bar is a great stop on your way out and an easy walk away from Verona central.
Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Unusual b
Stayed 1 night in Jun 2025

10/10 Excellent

Serge

Stayed 1 night in Sep 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but I would not stay any further south of the old city centre than here.
Stayed 2 nights in Sep 2025

6/10 Okay

Michael, Edinburgh

Travelled with partner
Liked: Staff & service
This hotel was close to the main train station and a 10/15 min walk to Piazza Bra where the Arena is situated. The hotel staff were pleasant but would suggest the hotel bedrooms are in need of an upgrade, particularly the bathrooms which are very outdated. The hotel should also be thinking about renewing the bathroom towels which were thin although clean!
Stayed 3 nights in Sep 2025

10/10 Excellent

Miriam, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to store your luggage if you arrive or check out early. Walking distance to most attractions and restaurants. Breakfast is a plus!
Stayed 1 night in Sep 2025

8/10 Good

Glen

Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

8/10 Good

jooyoung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel let us check in early. We re so relieved bc it was raining outside.
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Travelled with family and small children
Liked: Cleanliness
I simply don’t believe this is a 4 star hotel. We chose this place for its location, and the fact it had AC and parking. We arrived and found the AC was not working due to a power issue. They gave us a slight discount for this which was nice. But their parking lot was full and had to use a different lot. We also had our phone ring in the middle of the night which was very strange. Tried to get a drink at the bar one night and it was closed. Location was good and had lots to do around. We had many bags and weren’t offered any help moving them to our rooms. The services and rooms just weren’t 4 star. Overall, would not recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Itzel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent location
Stayed 1 night in Aug 2025

10/10 Excellent

Ygli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could have more TLC
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated , ok for exploring Verona

Well situated hotel. Nice reception and outside seating area. Our room was ok, maybe needed a repaint and we overlooked a roof with a very noisy air conditioning unit which wasn’t great. The air conditioning in our room wasn’t easy to use. The breakfast was good, the bar shuts early.
Stayed 2 nights in Aug 2025

8/10 Good

Robert, Wabush

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025