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Résidence Callou by Vy Resort Thermal & Spa

3.0 star property

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Photo gallery for Résidence Callou by Vy Resort Thermal & Spa

Lunch and dinner served
Shower, towels, soap, shampoo
Resort view
Lobby sitting area
Lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
14 avenue thermale, Vichy, 03200
  • Place, Thermes de Vichy
    ‪1 min walk‬
  • Place, Hall des Sources
    ‪3 min walk‬
  • Place, Palais des Congrès Opéra Vichy
    ‪5 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Studio

Individually decorated, individually furnished, laptop workspace

Standard Studio

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio

Superior Studio | Living area | 43-inch flat-screen TV with satellite channels, table football, books

Superior Studio

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Studio

43-inch flat-screen TV with satellite channels, table football, books

Classic Studio

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Living area | 43-inch flat-screen TV with satellite channels, table football, books

Family Suite

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Résidence Callou by Vy Resort Thermal & Spa

A restaurant, self parking and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning and a 24-hour front desk.
Résidence Callou by Vy Resort Thermal & Spa offers 44 accommodations. Each accommodation is individually furnished and decorated. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Vichy hotel provides complimentary wireless Internet access. 43-inch flat-screen televisions come with satellite channels.

During your stay at Résidence Callou by Vy Resort Thermal & Spa , you're just a quick walk from Musée des Arts d'Afrique et d'Asie. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy local cuisine while dining at Bistrot Auvergnat
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry and a concierge
  • Steps from Musée des Arts d'Afrique et d'Asie and Thermes de Vichy
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. WiFi is free in public spaces. Résidence Callou by Vy Resort Thermal & Spa also features concierge services, dry cleaning/laundry services, and a lift. Parking is available for a fee. A complete renovation of Résidence Callou by Vy Resort Thermal & Spa was completed in February 2025.

This 3-star Vichy hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.
Bistrot Auvergnat – This restaurant specialises in local cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 12 per day)
  • Covered parking on site (EUR 12 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children
  • A restaurant

Restaurants on site

  • Bistrot Auvergnat

Things to do

  • Books
  • Concerts/live shows
  • Foosball table

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Coworking space

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Renovated entire property - February 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee grinder
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12.90 for adults and from EUR 6.45 for children
  • Covered self-parking fee: EUR 12 per day
  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel des Thermes Callou

Callou By Vy Thermal & Vichy

Résidence Callou by Vy Resort Thermal & Spa Hotel

Résidence Callou by Vy Resort Thermal & Spa Vichy

Résidence Callou by Vy Resort Thermal & Spa Hotel Vichy

Résidence Callou by Vy Resort Thermal & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

9.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Zhoutian

Liked: Cleanliness, staff & service, amenities
Impeccable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities
Studio agréable calme bien aménagé Personnel courtois
Stayed 3 nights in Nov 2025
Verified

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juste revoir avec la plate forme qui diffuse de fausses informations concernant la machine à café dans les chambres
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

jose

Disliked: Staff & service
Impossible de joindre l’hôtel pour réaliser une modification
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ulrich

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025