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Best Western Plus Inner Harbour

3.0 star property

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Enjoy cooking in this well-equipped kitchen with a refrigerator, double oven, and microwave, plus a scenic view.
Relax in a stylish outdoor seating area with a sofa and coffee table, surrounded by a city view.
Relax in this stylish room with a large bed, desk, and chair, plus a balcony offering views of the surrounding area.
Relax in a stylish living room with a panoramic city view, plush sofa, and cozy fireplace.
Relax in this stylish living room with a fireplace, sofa, and city views.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
412 Quebec Street, Victoria, BC, V8V1W5
  • Victoria Clipper Ferry Terminal
    ‪1 min walk‬
  • Victoria Harbour
    ‪2 min walk‬
  • Royal BC Museum
    ‪7 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchen, Harbour View (Penthouse;with Sofabed)

Suite, 1 King Bed, Kitchen, Harbour View (Penthouse;with Sofabed) | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Kitchen, Harbour View (Penthouse;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 78 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Partial Harbour View)

8.8 out of 10
Excellent
(15 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Balcony (with Partial Harbour View)

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Kitchen, Harbour View

Suite, Multiple Beds, Kitchen, Harbour View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Kitchen, Harbour View

  • 107 sq m
  • Harbour view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

9.2 out of 10
Wonderful
(7 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Double Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Patio

8.6 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(28 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Balcony, Park View

8.6 out of 10
Excellent
(49 reviews)
  • 38 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(37 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Partial Harbour View)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (with Partial Harbour View)

9.0 out of 10
Wonderful
(9 reviews)
  • 38 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony, Park View

9.2 out of 10
Wonderful
(17 reviews)
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony, Park View

9.2 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Patio, Garden View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Patio, Garden View

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Inner Harbour

Eco-certified hotel with free breakfast and fitness centre
A fitness centre, a sauna and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business centre and concierge services are on-site. Housekeeping is available on request.
Best Western Plus Inner Harbour offers 74 accommodations with DVD players and a safe. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Inner Harbour. During your stay, you're just a quick walk from Victoria Harbour. Free WiFi in public areas, a gym and a business centre are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Steps from Victoria Harbour and Victoria Clipper Ferry Terminal
Best Western Plus Inner Harbour offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and a garden are also featured at the eco-certified Best Western Plus Inner Harbour. For a fee, parking is available.

Smoking is allowed in designated areas at this Victoria hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 17 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 17 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 31 May and close on 30 September.

Property is also known as

Best Western Inner Harbour
Best Western Plus Inner Harbour
Best Western Plus Inner Harbour Hotel
Best Western Plus Inner Harbour Hotel Victoria
Best Western Plus Inner Harbour Victoria
Best Western Hotel Victoria
Best Western Victoria
Victoria Best Western
Plus Inner Harbour Victoria
Best Western Plus Inner Harbour Hotel
Best Western Plus Inner Harbour Victoria
Best Western Plus Inner Harbour Hotel Victoria

Best Western Plus Inner Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews
Rating 8 - Good. 313 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Very pleasant stay and will return one day soon. Great staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Jeannette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on a beautiful, quiet side street, one block away from the harbour. Very convenient location, walking distance from all that downtown Victoria has to offer. Would stay again.
Stayed 2 nights in Apr 2025

6/10 Okay

Sarah

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Maralee

Liked: Cleanliness, staff & service, property conditions & facilities
As we were leaving, we passed a young lady in the underground parking, where the door was open to the laundry room. She was very busy sorting washing and cleaning sheets! She had such a great attitude! Our sheets were amazing! Her name was Brie! Commendations to her!!
Stayed 1 night in Apr 2025

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 6 nights in Apr 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Rooms are a bit tired. Mattress was old and the gap under the room door let in light and hallway noise. Not a bad hotel by any means, but better options are available nearby.
Stayed 1 night in Apr 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ronaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near the tourist area. Staffs are friendly Easy access on parking
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

tami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views of the inner harbour. I'll stay here again
Stayed 2 nights in Feb 2025

10/10 Excellent

victoria

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Amenities
very spacious, great amenities, & in a perfect area for a great price ! would return (:
Stayed 1 night in Mar 2025

8/10 Good

SUSAN

Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good, great location of hotel.
Stayed 3 nights in Mar 2025

8/10 Good

brigitte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't like to be forced to review
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Paid for the penthouse for a special occasion. Several locations on the deck were rotten - as in if you stepped on them you might break through, dirty windows inside and out, exterior sorely in need of paint, door lock to sliding glass door broken, kitchen faucet broken, and serious dirt in the corners of the rooms along the floors.
Stayed 3 nights in Dec 2024

8/10 Good

Bartley

Stayed 1 night in Mar 2025

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Breakfast was wonderful. Easy access to all places and activities on the harbor and surrounding area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Overall decent - location & breakfast great

The breakfast was good - hot eggs and ham/sausage plus usual breakfast options. The lady running the breakfast room was lovely. Our room had a small kitchen which was unexpected but would be nice for longer visits. It’s an older property that has been updated.The gym is very small. The only thing that disappointed me was how dismissive the front desk staff were when we were checking out and I was trying to talk to them about a couple things that needed attention in the room. I believe you can’t fix it if you don’t know, but I guess you’d have to care too.
Stayed 3 nights in Feb 2025

8/10 Good

Airele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Also, close to the ferry and landmarks.
Stayed 1 night in Feb 2025

10/10 Excellent

kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Great room. Very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

4/10 Poor

Colleen, Calgary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, we won't be returning. Had stayed previously, along with friend group, but we will look for alternatives. Disappointed in a couple of significant areas. Attempted to resolve issues, did resolve some, but spent too much valuable time working out hotel glitches that frankly, the customer shouldn't have to. Had enjoyed previously, but will be looking at other options, with perhaps better value, service oriented staff/ management, updated. On the plus side: great location, lovely women staff working in breakfast room.
Stayed 7 nights in Feb 2025