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James Bay Inn Hotel & Suites

3.0 star property

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Place, Victoria Harbour
    ‪10 min walk‬
  • Place, Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(104 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 121 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(33 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(10 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

James Bay Inn Hotel & Suites

Edwardian hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
James Bay Inn Hotel & Suites offers 40 accommodations with free newspapers and free toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the comfortable beds at James Bay Inn Hotel & Suites. During your stay, you're just a quick walk from Royal BC Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes mini golf and hiking/biking trails
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Emily Carr House and 3 minutes on foot from Beacon Hill Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly James Bay Inn Hotel & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Edwardian Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
JBI Cafe – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1266 out of 1743 reviews
Rating 8 - Good. 400 out of 1743 reviews
Rating 6 - Okay. 47 out of 1743 reviews
Rating 4 - Poor. 14 out of 1743 reviews
Rating 2 - Terrible. 16 out of 1743 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel in the middle of a gorgeous neighborhood. A few short blocks to downtown so very walkable. Staff were also excellent - very friendly and engaging and helpful! Restaurant on site was great too! No AC so a bit warm on the warm days and no elevator so be prepared to lug your luggage up stairs. And it’s a busy place so mornings are loud if you’ve got windows open. We loved it though and will definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large room in historic Inn

Beautiful very large corner room (#315) with windows on both sides. Walk to Empress in about 10-15 minutes. Friendly staff. Great historic Inn.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Stayed 1 night in Jul 2025

10/10 Excellent

Colin

Travelled with family
Liked: Amenities
Quiet,great staff,clean rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

We loved this property. The studio had great facilities and a lovely terrace. The hotel is located in a quiet residential area, but close enough to walk to Victorias attractions
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Liked: Amenities
Very nice staff. Room clean but dated. No ac or screens on windows. But, two fans were provided. Easy walk to downtown.
Stayed 1 night in Jul 2025

8/10 Good

Bruce, White Rock

Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Stayed 7 nights in Jul 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Elizabeth

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Pros: I like that the staff especially the manager are all very friendly and helpful. The restaurant and pub was a plus for us. It's located down stairs. Location was great which was walking distance to everything. It was safe to walk. Cons: The building is old (1911) and it smells old. Interior are all old with minimal upgrades. There's no elevator and AC so be prepared to haul all your belongings to your room. To be fair they did include that issue on their website and they are willing to help you carry your luggage to your room. As for the AC, it would have not been a big deal since they provide electric fans. The problem is if you open the windows all kinds of bugs will enter your room because there are no screen. We arrived finding a dead wasp in our bathroom and 3 bees also came in the bathroom. Then, there's this bad smell when we entered our room. It lingers near the entrance and sink. No amount of air freshener helped. Mind you the sink is outside the bathroom. If you want a hair dryer you have to ask for it at their counter. ***So, if you are after nostalgia and historical buildings then this is a great place for you. Just be aware of the "inconvenience" you'll encounter.
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cute hotel in a quiet neighbourhood, just a quick walk from downtown. The room was clean and comfortable with beautiful wood furnishings. The staff are friendly and helpful. This little hotel has a lot of charm. I would happily stay here again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this beautiful property and the staff especially Amal were all excellent and fun. Will definitely return for another visit and tell my friends
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Property in Convenient Location

Lovely older property just blocks to Inner Harbor and Beacon Hill Park. Staff very friendly and helpful. Restaurant and Pub on site. No A/C but not often needed in the PNW.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat historic landmark. We like a hotel that has some history and personality. Kind of like us at our age. The pub downstairs was a nice place to get some drinks and food. The seafood chowder and Tibetan bowl were delicious. Staff was great, too.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

It was the third year in a row that we stayed here. Excellent location and great facilities.
Stayed 8 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Hotel staff were very welcoming and willing to offer help. It is located in a quiet, convenient location for the main tourist area. Hotel has character, not a modern box. Breakfast and evening meals were good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Loved our stay - this hotel has so much personality. Great location, pub and cafe in basement, secure bike storage, able to store luggage before and after checkout. Only downside is no AC so I think the rooms would likely be hot to sleep in during full summer
Stayed 3 nights in Jul 2025

8/10 Good

nelson

Travelled with family
Liked: Cleanliness
Nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Bruce, White Rock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, older hotel in a great location. Pub and restaurant are very good. Yhe area is quiet and yet super close to the harbour. The staff is very attentive. Would definitely stay here again.

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Stayed 2 nights in Jul 2025

8/10 Good

Margaret, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
I liked the old style bldg., helpful staff, cleanliness of lobby and rooms, and the lemon water in lobby. I disliked coffee in lobby--too strong.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort
Staff was very friendly and helpful and always willing to answer questions. The room was very nice and the hotel had many interesting items. The food in both the lounge and restaurant was very good and made the stay very convenient. Would definitely recommend the establishment for a nice location to see the city.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only detail was we wish there was cream for the coffee in our suite. The location is so fantastic because you are close to the tourist centre but far enough away to have peace and quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Darik

Stayed 1 night in Jul 2025