Anantara Palais Hansen Vienna – A Leading Hotel of the World

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Premium bedding, minibar, in-room safe, individually decorated
Creator video - submitted by Tatsiana Navitskaya
Bar (on property)
Indoor pool
Premium Room (French Balcony) | Room amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Schottenring 24, Vienna, Vienna, 1010
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, St. Stephen's Cathedral
    ‪12 min walk‬
  • Place, Hofburg Imperial Palace
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Premium Room (French Balcony)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Grand Room (Premium)

10.0 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Junior Suite (French Balcony)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Suite (Anantara)

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Premium Room (Extra Bed 3 Adults)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Suite (Premium 1 Bedroom)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Grand Room (Premium, Extra Bed 3Adults)

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Presidential Suite

  • 279 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

About this property

Anantara Palais Hansen Vienna – A Leading Hotel of the World

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Anantara Palais Hansen Vienna – A Leading Hotel of the World offers 152 accommodations with tablet computers and minibars. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anantara SPA has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Anantara Palais Hansen Vienna – A Leading Hotel of the World. During your stay, you'll be connected to a railway/underground station and just a quick walk from Danube River. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Edvard, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, hydrotherapy or manicures and pedicures at Anantara SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 10-minute walk of Sigmund Freud Museum and Servitenkirche
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Anantara Palais Hansen Vienna – A Leading Hotel of the World offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Anantara Palais Hansen Vienna – A Leading Hotel of the World. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Edvard – This fine-dining restaurant specialises in international cuisine and only serves dinner. 1-star Michelin rating. Reservations are required.
Der Wintergarten – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Theo's Lounge & Bar – On-site bar. Open daily.
Brasserie Sophie – On-site brasserie. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 52 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 44 to 49 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Brasserie Sophie
  • Der Wintergarten
  • Edvard
  • Theo's Lounge & Bar

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1873
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Maximum 2 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 44 to 49 per person
  • Covered self-parking fee: EUR 52 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Anantara Palais Hansen Vienna – A Leading Hotel of the World Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 816 out of 1000 reviews
Rating 8 - Good. 131 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in surprising my wife with a birthday bouquet at breakfast. Everyone was very professional.
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. We were upgraded to a stunning corner room. Bed was super comfy, staff very efficient, spa quiet and clean. I really cant fault it at all!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and nice lobby bar in the evening.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel for sure, but my wife and I wish to say that the staff was simply amazing!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing. The staff were fantastic and so accommodating and took amazing care of us every step of the way. We loved our stay here and would definitely visit again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location for the city and shops.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

juan c

Liked: Cleanliness, amenities, property conditions & facilities
Check in and out was fast and the staff made sure you feel welcomed. Room was very nice with standard features, but cafe is top of the line and mini bar is well equipped at a reasonable price. The bed very cozy and sheets soft and inviting. Bathroom had separated shower, and bathtub. the towels big. The regular restaurant has delicious food and a full Bar, but if you are in for a treat, try their Michelin star restaurant "Edvard", it is a tasty culinary experience.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Everything was as it should be for a first class hotel.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sefkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

cem

Liked: Cleanliness, amenities, property conditions & facilities
Close to the center of the city
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel without an amazing staff is just a regular hotel. The Anantara Hansen in Vienna lives up to all expectations of a 5-star hotel! Special thanks to Kaspar (a Golden-Keys concierge) and Augustine (who was great help upon our arrival).
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Fariah

Liked: Cleanliness, amenities, property conditions & facilities
Very comfy, clean, spacious and modern art deco hotel room. The bathroom was nice and clean.heated floors made it comfortable in winter. Rain shower was amazing! Very helpful and friendly staff. Highly recommend this hotel to anyone visiting Vienna. Location is great, city is 15mins walk.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, definitely will be staying there again when visiting Vienna
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and quieter hotel close to everything. Highly recommend
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and room.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, beautiful hotel.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury hotel in the quiet financial district yet an easy walk to all the main visitor attractions.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded expectations with its impeccable service, spotless rooms, and unbeatable location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff , great room , great breakfast - anything you need for great vacation
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, modern property.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling to Vienna, stay here!

What an amazing hotel! The staff was so kind and the hotel is absolutely beautiful. For the first time I stayed at a hotel with the shower and bathtubs were so easy to use (very high tech). Conveniently located! Lastly, the breakfast was fantastic, don’t miss out.
Stayed 4 nights in Aug 2025