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Smart Apart Living – Wien Hauptbahnhof - self check-in

4.0 star property

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Photo gallery for Smart Apart Living – Wien Hauptbahnhof - self check-in

A modern building with a glass staircase connecting multiple floors, surrounded by greenery.
A modern hotel interior with a large world map mural, a glass door entrance, and a visible elevator.
An indoor staircase with metal railings and a glass ceiling, leading to a corridor with a green door labeled "10A".
A staircase with a view of a cityscape through the glass doors.
A room with a green sofa, two skylights, and a view of a cityscape.

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
Waldgasse 19, Vienna, Vienna, 1100
  • Place, Amalienbad
    ‪3 min walk‬
  • Place, Swiss Garden
    ‪14 min walk‬
  • Place, Belvedere
    ‪18 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Apartment, 1 Bedroom

A modern, well-lit room with a bed, a green sofa, and a white desk.

Superior Apartment, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony

A modern hotel room with a bed, a green sofa, a kitchenette, and a walk-in closet.

Deluxe Apartment, Balcony

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment

A modern bedroom with a bed, a green sofa, a white desk, and skylights.

Standard Apartment

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Budget Double Room

A modern kitchen with white cabinetry, a built-in oven, and a sink. There is a mustard-colored sofa in the foreground.

Budget Double Room

  • Garden view
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment With Separate Bedroom

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Apartment With Separate Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Apartment

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment With Balcony

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Apartment With Balcony

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Smart Apart Living – Wien Hauptbahnhof - self check-in

Along with express check-in, this smoke-free apartment building has express check-out and a garden. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with satellite channels. Comforts include a pillow menu and a down duvet, and guests will also find conveniences, such as an electric kettle and a dining table. Weekly housekeeping is available.
Smart Apart Living – Wien Hauptbahnhof - self check-in offers 47 accommodations with a safe and a hairdryer. Beds feature down duvets. A pillow menu is available. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

During your stay at Smart Apart Living – Wien Hauptbahnhof - self check-in, you'll be within walking distance of Belvedere. Features include free WiFi in public areas and breakfast (surcharge). Built in 2014, this upmarket apartment building has 47 apartments over 7 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and a vending machine
  • Just a 3-minute drive from Belvedere and 6 minutes from Vienna State Opera
As a guest of Smart Apart Living – Wien Hauptbahnhof - self check-in, you'll find a vending machine, a garden, and express check-in. Public spaces have free WiFi. Smart Apart Living – Wien Hauptbahnhof - self check-in also features express check-out, a front desk safe, and a lift.

This 4-star Vienna apartment is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 24.90 per person
  • Dining table

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Garden

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Safe
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 47 units
  • 7 floors
  • Built in 2014
  • Double-glazed windows
  • Garden
  • Some LED lighting used
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby cafe (Cafe Restaurant Caktus 2), located 90 Metres away.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 24.9 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Aparthotel Smart Apart Living House Vienna
Aparthotel Smart Apart Living House
Aparthotel Smart Apart Living Vienna
Aparthotel Smart Apart Living
Aparthotel Smart Apart Living Apartment Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof Apartment Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof Apartment
Aparthotel Smart Apart Living Wien Hauptbahnhof Vienna
Aparthotel Smart Apart Living Wien Hauptbahnhof
Apartment Aparthotel Smart Apart Living - Wien Hauptbahnhof
Aparthotel Smart Apart Living - Wien Hauptbahnhof Vienna
Aparthotel Smart Apart Living
Smart Apart Living Wien Hauptbahnhof
Aparthotel Smart Apart Living Wien Hauptbahnhof
Smart Apart Living Wien Hauptbahnhof Contactless Check in
Smart Apart Living – Wien Hauptbahnhof - self check-in Vienna
Smart Apart Living – Wien Hauptbahnhof - self check-in Apartment

Smart Apart Living – Wien Hauptbahnhof - self check-in Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 89 out of 237 reviews
Rating 8 - Good. 78 out of 237 reviews
Rating 6 - Okay. 37 out of 237 reviews
Rating 4 - Poor. 16 out of 237 reviews
Rating 2 - Terrible. 17 out of 237 reviews

8.2/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

zahoor

Liked: Amenities, property conditions & facilities, communication
Nice place to stay. Good facilities area was quite cosmopolitan which we liked. Good Parking is available locally for 10euro 24hrs. Good place to stay
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Rachel

Liked: Cleanliness, amenities, communication
Room had all we need, easy access to apartment. Clean room with towels. Just a couple of stops on the subway which made the access to the centre very easy. Neighbourhood may appear a bit intimidating but we didn’t have any issues. Would stay there again
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Michael

Liked: Cleanliness
Disliked: Communication
The property is a mile from the train station. Two metro stops. Check in is a pos terminal with an agent who speaks poor English.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Katie

Liked: Cleanliness, room comfort, communication

Comfortable and easy to get to

Convenient location and a comfortable base. The small kitchenette was fine for drinks/breakfast, and the living area means there is somewhere to relax rather than just sitting on the bed. The check in process is very easy, and the property was easy to find. There are shops and an underground station not far away. The only downside is that there are no curtains or blinds in the property, so you feel very exposed when changing as the property over the road can probably see in.
Stayed 4 nights in Jun 2022
Verified review

4/10 Poor

Magnus

Liked: Communication
Disliked: Cleanliness, room comfort
We are very dissapointed with the hotel. We found the floor in the room unclean and the sheets had some stains on them. In addition, the ventilation seemed to be out of order, since when we had taken a shower there was a LOT of condense water at the entrance door and windows. Also, our upper windows lacked curtains so the lights from the outdoor lamps were shining right into our room and bed. This low standard was not what we expected when we booked the room.
Condense water on the front door
Dirt in the drawer
Stains on the sheet
Dirty sofa
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Williams

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not go there …if you are there leave now Place full of bed bug as soune as you close de light the bath was disgusting all dirty … The manager never came back to me afther I hask for a other room .. we had to leave the place in the midle of the night because it’s they was so much bed … from big bug to very small one … I do not recommande this place !
Stayed 1 night in May 2025
Verified review

6/10 Okay

Mary

Disliked: Cleanliness, communication
We booked on hotels and did not receive the code required to enter the structure. We had to call. The room was not overly clean and there was hair in the bed. The entire outdoor area and elevator reeked of marijuana. The hear is not controlled and there was no light other than the super bright overhead lights. There was only feather bedding and I’m allergic. Because there was no one on site, most of these things are unavoidable. The structure itself is quite nice but I felt things could be better run.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort, communication
Unable to check in due to system issues. No support on site. Hotel refused to refund a room i couldn't access.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Verified traveller

Disliked: Room comfort, communication

Confirmation number to check in NOT reliable

Confirmation number on email to check in was wrong. Had to call. FYI, rooms with number and letter can only be accessed thru glass doors on first floor. No need to use elevator.
Stayed 4 nights in Apr 2024
Verified review

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
This property does not have a person to check in with, a code emailed to you prior. The code I received was incorrect. The situation was stressful. There is a telephone number to ring if you experience problems however traveling with just an eSIM doesn’t allow this type of contact. I was fortunate that another guest phoned on my behalf and a correct code was issued. The screen check in process was all in German. Difficult. The room was comfortable and spacious, fresh clean linen and towels. I didn’t like only having one key card for entry and no onsite staff.
Stayed 6 nights in Jun 2025
Verified review

2/10 Terrible

TAKASHI

The room was not cleaned properly, and long hairs were coming out everywhere. It seemed that the previous guest had been smoking, so it smelled of cigarettes, and the smoke detector was covered. I emailed them about it, but they didn't change the room and there was no response. We had breakfast at a nearby contract restaurant, but they refused because they said they didn't have a reservation. I emailed them about this too, but there was no response. Also, a suspicious person was sleeping in the lounge from night until morning. I called the hotel but no one answered. There are no employees on-site at the hotel, so they can't respond if something happens.
Stayed 7 nights in May 2024
Verified review

8/10 Good

François-Xavier

Liked: Cleanliness, check-in, communication, listing accuracy
Ich bin mit meinem Aufenhalt, nur insofern zufrieden, weil nicht alles funktioniert hat, wie es sein sollte für den Preis. - Im Badezimmer fehlen Haken, damit man seine Tücher hängen kann. Das Gleiche im Zimmer für Jacken & Pullis - Der Aufzug war defekt mehr als eine Woche lang. Keine Kommunikation, keine weitere Infos. Bei so einem Mangel, wenn man in den oberen Stöcke wohnt, ist es einfach nicht akzeptabel. Das Gute an dem Ort war - Das Hotel ist tatsächlich unweit vom Hbf und lässt sich sehr gut mit den ÖV erreichen. - Es gibt sehr viele Läden unweit, wie Billa, Lidl, DM & zahlreiche Restaurants.
Stayed 10 nights in Mar 2026
Verified review

6/10 Okay

Blanche

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
L’appartement était propre. Le café à côté pour le petit déjeuner sentait très mauvais et le service était exécrable.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

sonia

Liked: Cleanliness, amenities, property conditions & facilities
Siamo stati a Vienna per qualche giorno e abbiamo soggiornato qui. Semplice il check-in e il check-out, un po' lontana dal centro ma situato vicino alla metro, che è ben collegata con il centro (raggiungibile in pochi minuti, appunto con la metro). Stanze pulite, piccole, hanno tutto quello che serve! A noi è piaciuto tanto!
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Capucine

Disliked: Cleanliness, amenities, communication
Difficile de savoir par où commencé quand il y a tant de chose à dire. Les responsables de l'hôtel (si on peu appeler ça ainsi) sont de veritable fantome qui apres avoir oublié de vous fournir le code préfère vous laisser dehors à 3h du matin dehors vous obligeant à payer une chambre a prix fort.
Insecte vivant
État de la Douche
Unique poubelle du logement
État des draps a notre arrivée
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Fabio Marino

Liked: Cleanliness, room comfort, communication
hospedagem perfeia
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Roberto

Zimmer ohne fenster ! is no go !
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Jacques

Disliked: Room comfort

Économique

Économique, ce qui fait que la chambre est étroite pour 2 personnes. Chambre au rez-de-chaussée.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Aleyna Zuhule

Liked: Property conditions & facilities
Disliked: Communication
Absolut schlechter Check-In. Personal ist nicht vor Ort und das merkt man. Als man beim Check-In nicht weiterkam, wurde gesagt, dass man nichts weiter machen könne. Irgendwann haben wir es dann ins Zimmer geschafft haben (ohne jegliche Hilfe). Die Zimmer sind klein aber praktisch.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Marco

Disliked: Amenities
Ottimo
Stayed 4 nights in Jun 2024
Verified review

6/10 Okay

Katri Henriikka

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities, communication
Sisäänkirjautuminen oli todella vaikeaa. Pelkkä varausnumero ei riittänyt vaan oikean numerosarjan saaminen vaati soiton matkatoimistoon, josta todettiin hotellin huolehtivan sisäänkirjautumisessa avustamisessa. Hotelli palautti vastuun matkatoimistolle. Hotellin asiakaspalvelija oli töykeä ja epäkohtelias. Matkatoimisto puolestaan voisi ryhdistäytyä kaikkien tarvittavien tietojen lähettämisessä. Sijainti oli kulkuyhteyksien kannalta erinomainen. Huoneisto oli muuten siisti, keittiön kaappien ovet tahraiset ja pyyhkimättä.
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Murat

Disliked: Cleanliness, property conditions & facilities, communication
Ich hatte gestern gebucht gehabt und da heute ein feiertag ist hat es lange gedauert bis das geld von expedia zu unterkunft überwiesen worden ist. Ich habe gestern 2 stunden drausen gewartet Die dame an der service line war sehr unfreundlich Das expedia team hat mir nicht weiter helfen können Ich habe dafür bezahlt meine expedia punkte wurde eingelöst Jetzt hab ich das geld verloren meine punkte verloren und das traurige ist ich habe nicht mal drinnen geschlafen Ich bin in ein anderes hotel gefahren habe dort übernachtet weil ich nicht ein checken konnte. Echt traurig sowas zu erleben Ich empfehle euch nicht Finger fern halten man wird nur abgezogt Meine 90€ wurde einfach so für nichts abgebucht Also leute finger weg con diesen apartment Kein Kundenservice Kein Verständnis für sowas Reine abzocke das ist betrug
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr angenehm
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles top
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Murat

Liked: Cleanliness, amenities, property conditions & facilities, communication
Top wie immer
Stayed 1 night in Mar 2024