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PLAZA Premium Wien

4.0 star property

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Photo gallery for PLAZA Premium Wien

Daily buffet breakfast (EUR 19.00 per person)
Front of property
Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace
Reception
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Hertha-Firnberg-Straße 5, Vienna, Wien, 1100
  • Place, Belvedere
    ‪5 min drive‬
  • Place, Vienna State Opera
    ‪6 min drive‬
  • Place, Schönbrunn Palace
    ‪6 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room

1 bedroom, in-room safe, desk, laptop workspace

Comfort Double Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, in-room safe, desk, laptop workspace

Premium Double Room

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Twin Room

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Suite

Suite | Living area | 80-cm TV with cable channels, offices

Suite

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Classic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

PLAZA Premium Wien

Pet-friendly hotel connected to the convention centre in Vienna with a full-service spa
This smoke-free hotel features a full-service spa, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking. Change of towels is available on request
PLAZA Premium Wien offers 173 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desk chairs. Televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at PLAZA Premium Wien. During your stay, you'll be connected to the convention centre and just a quick walk from Vienna Twin Tower. Features include free WiFi in public areas, plus a full-service spa and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • 7 minutes by car from Schönbrunn Palace and 7 minutes from Vienna State Opera
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
PLAZA Premium Wien offers its guests a full-service spa. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly PLAZA Premium Wien. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 20 per day)
  • Secured, covered extended parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 19 for adults and EUR 9.50 for children aged 6-11
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Area rugs in room
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-cm TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children aged 6 to 11
  • Airport shuttle fee: EUR 100 per vehicle (return, maximum occupancy 3)
  • Covered self-parking fee: EUR 20 per day
  • Covered extended parking fee: EUR 20 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
PLAZA Premium Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Pets not permitted in the restaurant and at the buffet
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arthur Garden Inn Hotel
PLAZA Premium Wien Hotel
PLAZA Premium Wien Vienna
PLAZA Premium Wien Hotel Vienna

PLAZA Premium Wien Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 138 out of 259 reviews
Rating 8 - Good. 69 out of 259 reviews
Rating 6 - Okay. 27 out of 259 reviews
Rating 4 - Poor. 13 out of 259 reviews
Rating 2 - Terrible. 12 out of 259 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very good with good breakfast and great value. Is easy to get into centre from the location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thereal

Liked: Cleanliness, property conditions & facilities
Everything was good, just the lady at checking was a bit rude idk why
Stayed 7 nights in Jul 2025

10/10 Excellent

Yarayni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the price. Great location. Courteous staff and comfortable rooms. The allround package
Stayed 2 nights in Aug 2025

6/10 Okay

Damian

Stayed 2 nights in Jul 2025

10/10 Excellent

Franz

Stayed 1 night in Jul 2025

4/10 Poor

Anmol

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Tge receptionist was so cold and dry , no smile nothing
Stayed 3 nights in Jul 2025

10/10 Excellent

DEOK HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Raimonds

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access public transport, lots of shops around
Stayed 3 nights in Jul 2025

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night on route to our family vacation in Hungary
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Stayed one night with my family at the end of our holiday , very helpful, friendly staff , room was clean and comfortable - would stay again
Stayed 1 night in Jul 2025

10/10 Excellent

khim bahadur

Stayed 14 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice although 10-15 mins walk to the nearest Tram stop. They took 50 Euros from my bank account for a deposit which currently I am still waiting to receive back. However I was going to have breakfast one day but they would not take the cost of it from the deposit so what the point of having a deposit is I have no idea.
Stayed 3 nights in Jun 2025

2/10 Terrible

Anita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We asked for a wake up call and we never got one. Good thing we set our phone to an alarm or we would of missed our flight. We booked a room with parking included and they want it to make us pay 20.00 euro. Guy who checked us in was very rude, very dirty room.
Stayed 1 night in Jun 2025

2/10 Terrible

Marissa

Stayed 1 night in Jun 2025

10/10 Excellent

giovanni, Davis

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean hotel for a rest between busy travel days
Stayed 1 night in Jun 2025

10/10 Excellent

Gheorghe Cosmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price for value. confortable beds, excellent breakfast. all ok
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Below Average

More 3 than 4 star quality. Staff were generally pleasant and helpful. If you arrive a bit early, even if a room is available they will charge for early access. This isn't typical in 4 star hotels in my experience nor is it good customer service - it costs nothing if a room is ready to allow a customer to have access slightly early, it's just a way of trying to make extra money The hotel is a good way out which you know when booking. The bar is closed Sunday/Monday which they don't advertise, if you want a drink after a day in the city on these days they'll direct you to a local petrol station to buy your own supplies as there aren't a variety of places you can go to nearby. My room was a bit worn, paint coming away in bathroom, panel missing below sink exposing pipework, damaged chair to desk. Would not stay again.
Stayed 1 night in Jun 2025

6/10 Okay

Carl

Travelled with family
Location undesirable
Stayed 2 nights in Jun 2025

10/10 Excellent

Rongsheng

Stayed 2 nights in May 2025

10/10 Excellent

Palghat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good housekeeping. Clean and tidy. Short distance from city. Good menu on breakfast. Helpful front desk.
Stayed 6 nights in May 2025

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice rooms, good breakfast for which we had to pay 19 euros However the restaurant is not open for dinner (except for coach parties). Likewise the bar is only open in the evenings and then not on a Sunday or Monday so no drinks/snacks/meals available to buy
Stayed 5 nights in May 2025

8/10 Good

elyahu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Nice hotel Easy access to public transportation to the city center Reception worker - armin is very helpful Will return in my next visit to Vienna
Stayed 4 nights in May 2025

4/10 Poor

GEORGE

Stayed 3 nights in May 2025