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Florum Hotel

Property class: 4
VIP Access

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Photo gallery for Florum Hotel

Daily buffet breakfast (EUR 15 per person)
Front of property
Exclusive Studio | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Daily buffet breakfast (EUR 15 per person)
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Laundry room

Explore the area

View in a map
Taborstraße 25, Vienna, Wien, 1020
  • Place, Circus and Clown Museum
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪14 min walk‬
  • Place, St. Stephen's Cathedral
    ‪16 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room

8.0 out of 10
Very good
(23 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

9.2 out of 10
Wonderful
(73 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Single Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

7.6 out of 10
Good
(7 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Studio

Classic Studio | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Classic Studio

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Studio

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Large Single Sofa Bed

View all photos for Exclusive Studio

Exclusive Studio | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Studio

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Florum Hotel

A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and multilingual staff assistance are on-site. Change of towels is available on request
Florum Hotel offers 95 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. 32-inch LED televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Florum Hotel, you're just a quick walk from Circus and Clown Museum. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Vienna State Opera and a few minutes from St. Stephen's Cathedral
  • Pets welcome for a fee
As a guest of Florum Hotel, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Florum Hotel also features concierge services, dry cleaning/laundry services, and shopping on site.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge

Things to do

  • Shopping

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.45 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: WeChat Pay
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Florum Hotel Hotel
Florum Hotel Vienna
Florum Hotel Hotel Vienna

Florum Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 699 reviews
Rating 8 - Good. 136 out of 699 reviews
Rating 6 - Okay. 98 out of 699 reviews
Rating 4 - Poor. 58 out of 699 reviews
Rating 2 - Terrible. 33 out of 699 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities
Amazing hotel
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Amazing Hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
We had an amazing stay! The location is very central, the room was clean and comfortable, and the staff were extremely helpful.
Stayed 1 night in Jan 2026

8/10 Good

Ravinder Reddy

Liked: Cleanliness, amenities, property conditions & facilities
Good and helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities
We booked the studio with terrace and were very happy with our stay. The room was beautiful and we received a lovely flower surprise and a complimentary welcome drink. The best part was the view waking up and seeing the whole city in front of you was amazing. Because of the view, we ordered breakfast in the room, which was very good and nicely prepared.
Stayed 1 night in Jan 2026

6/10 Okay

Holly

Stayed 1 night in Jan 2026

10/10 Excellent

Elif

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at the florum hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Matteo

Liked: Cleanliness, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in Jan 2026

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel, zentrale Lage und freundliches Personal!
Stayed 1 night in Jan 2026

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben zum zweiten mal im Florum Hotel übernachtet und können dieses Haus nur empfehlen.
Stayed 1 night in Jan 2026

2/10 Terrible

Esteban

Disliked: Amenities
It is very bad when people come to check in, you make them wait like 20 minutes even when the desk is not full. The room was inferior and smoky.
Stayed 3 nights in Jan 2026

6/10 Okay

Ulrika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Close to the city center!
Stayed 3 nights in Jan 2026

4/10 Poor

Patricia

Disliked: Cleanliness
The room was dirty and wr asked to change ir for another
Stayed 2 nights in Dec 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
A little out of town but not much, not many amenities but comfortable and good value.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jamie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely disappointed with our stay at this hotel. The room was nothing like the photos advertised and was in very poor condition upon arrival. It was dirty, run-down, and clearly not maintained, which made the stay uncomfortable and stressful. There was mould in our bathroom, the shower head was also broken. The walls were dirty, there were exposed wires and unsafely covered exposed outlets. To make matters worse, the staff were rude and unhelpful when we raised our concerns. Instead of offering assistance or a solution, we were made to feel dismissed, which only added to the frustration. For the price we paid, the standard was completely unacceptable and the listing is misleading. The accommodation was absolutely not worth the money. The response when asking the staff for help was abysmal. We asked how much it was to upgrade to a higher room, their response: ‘the rate is very high’ Manager was completely avoidant of the problems we shared and responded with ‘well you did book the cheapest room’ For 2 working class people, it was still more money than the room and experience was worth and quite frankly, it shouldn’t matter. We booked expecting a certain level of quality based on the images and description, but the reality was very different. I would not recommend staying here and would advise others to be cautious when booking.
Stayed 4 nights in Dec 2025

2/10 Terrible

ELMOTASEM I

Stayed 3 nights in Dec 2025

10/10 Excellent

enrique

Travelled with family
Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Dec 2025

8/10 Good

Ramanan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast option could be a bit better
Stayed 3 nights in Dec 2025

2/10 Terrible

Joel

Disliked: Cleanliness, amenities
Room was initially very poor but got upgraded to a better room which was OK. Not enough staff at reception. Massive waiting times and staff overwhelmed all the time. Management needs painters and more reception staff. Breakfast is terrible too except for coffee machine.
Stayed 5 nights in Dec 2025

10/10 Excellent

Aderonke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Warm and helpful staff. Very comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc-Antoine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and stylish room
Stayed 2 nights in Dec 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good and the staff was great. My only issue was our bathroom. It was partially renovated, the tub looks like it’s from 1950 and it was very slippery and awkward to get in and out of.. Also, the shower curtain is offset too much and sticks to your body while showering, very annoying.
Stayed 3 nights in Dec 2025

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, amenities
Check in at reception was chaotic. Room was outdated- barhtub and curtain was from the 70s. Moved the couch and there was toilet paper under it. Didn’t feel clean. Definitely not a 4 star hotel
Stayed 2 nights in Dec 2025

8/10 Good

René

Travelled with family
Liked: Cleanliness, staff & service, amenities
My stay was really nice, with a continental breakfast, clean and spacious rooms. The room was partly renovated, but the chair needs replacing, and there was no hook to hang a jacket. The bathroom was a bit worn and not renovated like the room. The staff was very welcoming, helpful, and always smiling. One day, the cleaning was very late (after 6 PM), so we chose to decline to avoid being disturbed – that was our choice. The next day, everything was cleaned nicely with fresh bed linen and towels. The location is very central in the district, easy walking distance to the metro/train station and also within walking distance to Vienna’s central area. Please note, for me -It was more a 3-star hotel, not a 4-star.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rengin, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Dec 2025