4/10 Poor
Stephanie
23 Apr 2025
I arrived to the hotel at 8:30pm and I was not able to be checked in/given my room until almost 10pm. There were also 10 other people waiting to be checked in. There was a gas leak in the hotel and some guy was yelling in the lobby. I am a girl traveling alone and I felt borderline unsafe. After waiting for so long I was almost going to cut my losses and try to find another accommodation. But after traveling more than 24 hours I just wanted to take a good shower and put my head to a nice clean pillow. It was not the hotels fault for the disorderly guest and leak, but they could have handled it much better. It’s not normal to keep people waiting in a lobby for an hour to have a telling match with a guest. Truly the most horrible experience I’ve had to this date. I gave two stars to be nice because the room itself was decent and matched the photos.
Stephanie
Stayed 1 night in Apr 2025