Garner Hotel Vienna Prinz Eugen by IHG

4.0 star property

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Photo gallery for Garner Hotel Vienna Prinz Eugen by IHG

Exterior
Interior detail
In-room safe, desk, soundproofing, free cots/infant beds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Wiedner Guertel 14, 1040 Wien 4, Vienna, Vienna, 1040
  • Place, Belvedere
    ‪2 min walk‬
  • Place, Karlsplatz
    ‪17 min walk‬
  • Place, St. Charles Church
    ‪17 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Single Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Room, 1 Single Bed (Cosy)

  • Sleeps 1
  • 1 Single Bed

Suite, 1 Queen Bed with Sofa bed, Kitchenette (Family Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (Vienna City View)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Up to 3 Guests, Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Up to 3 Guests, Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Terrace (Family Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed (Family Room)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

Comfort Double or Twin Room

  • Sleeps 2

Economy Single Room

  • Sleeps 1

Standard Double or Twin Room

  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Superior Double or Twin Room

  • Sleeps 2

Executive Room

  • Sleeps 4

Executive Apartment

  • Sleeps 4

1 King Standard Family Room

  • Sleeps 3

1 King Standard Balcony Up To 3 Guests Family Room

  • Sleeps 3

1 King Standard Balcony

  • Sleeps 2

1 King Premium Sofa Bed Family Room

  • Sleeps 3

1 King Standard Vienna City View

  • Sleeps 2

1 King Premium Terrace Sofa Bed Family Room

  • Sleeps 3

1 King Standard Up To 3 Guests Family Room

  • Sleeps 3

1 Queen Suite Kitchenette Sofa Bed Family Room

  • Sleeps 4

1 Double Standard Balcony

  • Sleeps 2

1 Single Cosy

  • Sleeps 1

1 Single Standard Balcony

  • Sleeps 1

2 Single Standard

  • Sleeps 2

Similar properties

About this property

Garner Hotel Vienna Prinz Eugen by IHG

Hotel with a 24-hour front desk, 4-minute walk to Belvedere
This smoke-free hotel features a snack bar/deli, coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Garner Hotel Vienna Prinz Eugen by IHG offers 109 accommodations with a safe and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Garner Hotel Vienna Prinz Eugen by IHG. During your stay, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Belvedere and a 3-minute drive from Naschmarkt
  • Dogs welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Garner Hotel Vienna Prinz Eugen by IHG.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 29 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Nearby parking fee: EUR 29 per day (1640 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Prinz Eugen
Novum Hotel Prinz Eugen Wien Vienna
Prinz Eugen Hotel Vienna
Prinz Eugen Vienna
Novum Prinz Eugen Wien Vienna
Novum Prinz Eugen Wien

Garner Hotel Vienna Prinz Eugen by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 31 out of 65 reviews
Rating 8 - Good. 17 out of 65 reviews
Rating 6 - Okay. 13 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrzej

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, spacious with great views of Vienna
Stayed 8 nights in Jan 2026

6/10 Okay

Mingjuan

Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2026

6/10 Okay

Cynthia

I made the reservation months in advance for a family suite that would accommodate three. Instead due to over booking we were given three very small rooms at a sister hotel down the street.We were not happy. I did appreciate the free breakfast and the storage of our luggage.
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Very kind
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitry

Stayed 2 nights in Dec 2025

6/10 Okay

Richard

Liked: Staff & service
I can only give 6 out of ten on this occasion. Firstly, the room was on the 7th floor and only 1 lift was working most of the time. It doesn't help when the cleaners were hogging the lift. Not good for a 60 plus couple. The pillows were too soft. The type that your head bury's into. And the room was so damned stuffy. The heating was not on but I was forced to open the double doors to the balcony every night. This was in December! The bathroom/shower was good except for when you climbed in, you are stepping on the curved corner of the bath, even allowing for the shower glass door opened up. The cleaners didn't vaccum at all when we requested a clean. Only the bed was made & the bins.emptied. On our first day out, we just stepped out from the hotel entrance and stopped to check our phone map when out of nowhere a disposable lighter dropped just 2 feet from where I was standing. I looked up to see 2 x young men dressed in black polo shirts sitting on a balcony from the direction the lighter came from. I looked up with discussed. They ignored me. I thought they were guests but I later found out they were the cleaners this hotel employed! I didn't report this at the time but had I had known they were cleaners, I would have. This is totally unacceptable, Garner Hotels! I will NOT stay at your hotels again!
Stayed 7 nights in Dec 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Did not get the room we reserved. check-in was very time consuming because only one person was there and there were many people checking in. parking extremely inconvenient. rooms are o k , but the showers were ridiculous, there was only half a door in the shower , so water would spill all over the floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kieran

Stayed 3 nights in Dec 2025

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the check in staff were great, the room was also clean It is a great location across from the Vienna Central Hauptbahnhof
Stayed 1 night in Dec 2025

10/10 Excellent

Asher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Raisa

Liked: Staff & service
Disliked: Amenities
Small room especially the bed, not even a free water. no coffee maker or anything. tight bathroom. especially for the price when i booked it. ridiculous
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean rooms, great breakfast and so close to every transport option (€18 for unlimited city transport was a bonus)
Stayed 4 nights in Dec 2025

10/10 Excellent

Fe

Liked: Cleanliness, amenities, property conditions & facilities
The Sraff are very friendly. The area is convenient for food and transportation. I would like to stay there again in the nearest future. Thank you to all the Staff especially to Miss Victoria who helped me during check-in process, etc. Also, thank you to the housekeeper Staff for making my bed every day.
Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 3 nights in Nov 2025

6/10 Okay

Cozic

Travelled with family
Liked: Cleanliness, staff & service
Room and bathroom are very small
Stayed 3 nights in Nov 2025

10/10 Excellent

Christina

Stayed 3 nights in Nov 2025

8/10 Good

Mingjuan

Nice staff
Stayed 1 night in Nov 2025

8/10 Good

Mingjuan

Nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Euric

Liked: Cleanliness, staff & service, property conditions & facilities
Good location if you need to be near Wien Hbf. But otherwise, it is slightly outside the main city area and lacks a bit of life. The hotel however was spectacular and room was very comfortable. Special shoutout to the front desk staff, Sam, for being easygoing, helpful and friendly.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 3 nights in Oct 2025

8/10 Good

Jialin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Noriko

Disliked: Cleanliness, staff & service, property conditions & facilities
予約した部屋とずいぶん違う部屋をアサインされて、予約の通りの部屋に変えて欲しいと申し出たところ部屋がないため徒歩3分の系列ホテルに移るように言われました。 系列ホテルで用意された部屋は広かったですが床が斜めになっていて気分が悪くなりました。 何よりトイレ、シャワー、洗面所と全ての水場で水が出ず、修理対応してくれて水が出るようにはなりましたが1時間程度かかり、大変疲れました。 2度とこのホテルを利用することはありません。
Stayed 1 night in Dec 2025

6/10 Okay

László

Liked: Cleanliness
.
Stayed 1 night in Jan 2026