Hotel Alser

2.0 star property

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Photo gallery for Hotel Alser

A multi-story building with a classic architectural style, featuring a prominent 'Hotel Alsser' sign at the ground level.
A hotel lobby with a clear glass door leading to an outdoor area, a reception desk, and a staircase to an elevator.
A room with a seating area, two vending machines, a television, and large windows.
A modern reception area with a glass partition, bar stools, a reception desk, and a decorative blue chandelier.
A room with a window view of a building labeled 'ALSER STRASSE,' a small table with a laptop and a mug, and two grey armchairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Hernalser Guertel 32, Vienna, 1090
  • Place, Rathaus
    ‪16 min walk‬
  • Place, Rathausplatz
    ‪17 min walk‬
  • Place, Vienna Christmas Market
    ‪19 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪23 min drive‬

Room options

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Alser

This hotel features a TV in a common area, free Wi-Fi in public areas and multilingual staff assistance.
Hotel Alser offers 36 accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower. This Vienna hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

With your stay at Hotel Alser, you're connected to a railway/underground station and just a quick walk from St. Anna Children's Hospital. Enjoy features like free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include multilingual staff and TV in a common area
  • Just a 3-minute drive from Vienna Christmas Market and a few minutes from Wiener Stadthalle
Hotel Alser offers its guests multilingual staff and a television in common area. WiFi is free in public spaces.

Smoking is allowed in designated areas at this Vienna hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Alser

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Alser Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 25 reviews
Rating 8 - Good. 8 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nothing fancy however excellent for what you need . Comfy bed and great shower.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, close to supermarkets, coffee shops, restaurants and in front of public transportation. The staff is really friendly and helpful. Nothing luxurious but you get what you need and it is clean.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy working was super nice and friendly and it seems like he’s really making an effort to upgrade the place. Considering its awesome central location by the train station, we were really impressed by how quiet it was in our room. I would definitely consider staying again if you’re looking for an affordable, well located hotel in Wien
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aysel şeyma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at this hotel in Vienna. Overall, the hotel was very nice, clean, and well organized. One of its biggest advantages is its excellent location right next to public transportation, which made getting around the city extremely easy. In addition, the hotel owner was incredibly kind, friendly, and helpful, always willing to assist with anything we needed. I truly felt comfortable throughout my stay and would definitely choose this hotel again if I visit Vienna in the future.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mary Farrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a college student solo traveling throughout Europe and have ended up staying here twice in the past month or so. I was remembered by name by the wonderful staff. The hotel is not necessarily the most aesthetic accommodation, but it is clean, comfortable, welcoming and very cheap! I would recommend this hotel to any of my friends visiting Vienna over and over again! The location is also great! I hopped right off of the metro and I was there. It is also about a 10-15 minute walk to the city center. There are restaurants and grocery stores right nearby. Overall, a wonderful experience, and I could not be more complimentary!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Johan

Liked: Cleanliness, staff & service
Levde om rätt mycket från vägen tyvärr, men i övrigt var det bra. Billigt.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erdem

Liked: Cleanliness, staff & service, property conditions & facilities
Çok iyi karşılandım. Oda temiz ve sıcaktı. İnternet çekim hızı gayet iyiydi. Merkezi konumda; her yere rahatlıkla çok kısa sürede ulaşılabilir. Alser strasse metro durağının tam karşısında. Kesinlikle tavsiye ederim. Sinan Bey’e yardımları için çok teşekkür ediyorum.
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Carl-Johan

Disliked: Amenities, property conditions & facilities
Prisvärt sammantaget nära c
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tiberiu

Gut
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mein Mann und ich waren - wie immer - sehr zufrieden und kommen gerne wieder.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Orhan Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Oda temizdi ve ulaşım açısından çok rahat bir konumdaydı.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Preis-Leistung im Hotel ist top! Es ist ein sehr günstiges Zimmer, mit direkter U-Bahn-Anbindung. Die Zimmer sind sauber, es gibt wunderbar heißes Wasser mit gutem Wasserdruck aus dem Duschkopf und es riecht frisch. Der Herr an der Rezeption spricht gut deutsch, war sehr freundlich und hilfsbereit. Wir haben bereits in den Vorjahren hofseitig geschlafen, da war es sehr ruhig. Diesmal straßenseitig, da war es schon recht laut. Für den Preis sehr empfehlenswert, wir kommen wieder.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sadik

Liked: Staff & service, amenities
Im großen und Ganzen ist es okay gewesen…!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hans-Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Elguja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Takeo

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Oscar

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Priskila

Stayed 3 nights in Mar 2026
Verified

8/10 Good

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026