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Hotel Kaiserin Elisabeth

4.0 star property

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Photo gallery for Hotel Kaiserin Elisabeth

Lobby
Interior entrance
Lobby
Single Room | Minibar, in-room safe, blackout curtains, free WiFi
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
Weihburggasse 3, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪2 min walk‬
  • Hofburg Imperial Palace
    ‪5 min walk‬
  • Vienna State Opera
    ‪8 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(27 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout curtains, free WiFi

Single Room

8.8 out of 10
Excellent
(23 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout curtains, free WiFi

Double Room

9.2 out of 10
Wonderful
(42 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Kaiserin Elisabeth

Pet-friendly Vienna hotel connected to a shopping centre, steps from St. Stephen's Cathedral
A coffee shop/cafe, coffee/tea in a common area and a business centre are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Hotel Kaiserin Elisabeth offers 63 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Hotel Kaiserin Elisabeth's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from St. Stephen's Cathedral and 5 minutes on foot from Hofburg Imperial Palace
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kaiserin Elisabeth. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 34 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 34 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 29 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 34 per day
  • Nearby parking fee: EUR 34 per day(1312 ft away; open 24 hours)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Kaiserin Elisabeth offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Top Ccl
Top Ccl Kaiserin Elisabeth
Top Ccl Kaiserin Elisabeth Hotel
Top Ccl Kaiserin Elisabeth Hotel Vienna
Top Ccl Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth
Kaiserin Elisabeth Vienna
Kaiserin Elisabeth
Hotel Kaiserin Elisabeth Hotel
Hotel Kaiserin Elisabeth Vienna
Hotel Kaiserin Elisabeth Hotel Vienna

Hotel Kaiserin Elisabeth Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 29 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nahda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love love ! Everything from location to front desk employees and dining and cleanliness. Would recommend always! Would be nice to have a kettle for tea and coffee in room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Malgorzata

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very elegant hotel. Clean, excellent location and beautiful breakfast.
Stayed 3 nights in Jun 2025

6/10 Okay

Paula, Porto

Liked: Cleanliness
Disliked: Amenities
The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar
Stayed 4 nights in Jun 2025

10/10 Excellent

Dana C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, hidden gem of Vienna. Historical building, upgraded to standards. The staff is amazing, made our stay very pleasant and comfortable. Thank you, Hotel Staff, and friends drivers, Maritza and Mariko.
Stayed 1 night in Jun 2025

10/10 Excellent

Dorine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful. The staff were very friendly and helpful. Breakfast was great. Great location. Would strongly recommend to anyone.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jelica

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Right next to the Ringstrasse, easy walk to the metro, the Opera, the shops and dining. Wonderful breakfast. Very helpful staff. Maybe the cleanest hotel I have ever stayed in. Lovely room and linens. High quality boutique hotel with a personal touch.
Stayed 2 nights in May 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
700 years old building, 200 years old hotel, middle of the town location, red tapestry, warm, welcoming staff, the best coffee in the world and the smell of elegance.
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for exploring Imperial Vienna

Excellent experience from the collection at the airport to the return to the airport, everybody was extremely helpful and always pleasant and were focused on our needs. The references to Kaiserin Elizabeth throughout the hotel adds an element of historical relevance to a visit to Vienna. Very comfortable, extremely good breakfast buffet and quiet, well furnished room. Location is very central and perfect for exploring historical and imperial Vienna.
Stayed 7 nights in May 2025

10/10 Excellent

James

Stayed 3 nights in May 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Everything about this property is good. Excellent location.Very helpfull staff. Tasty breakfast. My only criticism is that tea & coffee making facilities are not available in the standard rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
RECOMMEND!
Stayed 2 nights in May 2025

8/10 Good

Paul

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great situation.Very convenient for walking to many tourist attractions and U bahn 2 minutes away.Good breakfasts.Nice big room.The only minus point in our room was the over the bath shower which was tricky to climb in to and quite slippery.This would not be suitable for anyone with limited mobility.The staff were friendly and efficient.
Stayed 5 nights in May 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities
The mattress on my bed was in very poor condition. The front desk staff claimed they’d fixed a problem with the slats under the mattress. Didn’t fix the problem at all. I felt like I was in a pit. I ended up putting my head at the foot of the bed and this helped.
Stayed 3 nights in May 2025

8/10 Good

Philip, Chigwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncrowded, smallish and quiet (we requested a back room) traditional Viennese styled and furnished hotel with modern amenities and attentive and very helpful Staff away just steps away from St. Stephens Square and the Underground, tram stops and many/shops/restaurants. Excellent breakfast buffet, a large, quiet and beautifully furnished off-lobby lounge area and, in our room, an unusually large and well-equipped bathroom. Some of the corridor carpets show wear, and if that detail would trouble you, then look for a modern styled non-traditional hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Will definitely return
Stayed 3 nights in Mar 2025

10/10 Excellent

Bibiana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this Hotel. It’s centrally located, the staff is friendly, helpful and very welcoming. The rooms are clean as well as the bathrooms. The morning breakfast is excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and location of this hotel are highlights. Everything is close by and walkable. I highly recommend this hotel!
Stayed 2 nights in Apr 2025

6/10 Okay

Bagrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very small. Like a couch
Stayed 1 night in Apr 2025

10/10 Excellent

Beth

Stayed 2 nights in Mar 2025