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Hotel Royal

4.0 star property

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Photo gallery for Hotel Royal

2 restaurants, breakfast served
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Interior detail
Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Singerstrasse 3, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪5 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Free toiletries, hair dryer, towels, soap

Standard Double Room

9.2 out of 10
Wonderful
(73 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 3

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

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About this property

Hotel Royal

Art Deco hotel with 2 restaurants, steps from Haas Haus
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
Hotel Royal offers 88 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel Royal's great location gets high marks from our customers. During your stay, you're just a quick walk from Stephansplatz. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Haas Haus and St. Stephen's Cathedral
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and limo/town car service are available.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Royal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

Ristorante Firenze Enotec – This restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Ristorante Settimo Cielo – This restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 43 per day)
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Ristorante Firenze Enotec
  • Ristorante Settimo Cielo

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 52 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Royal Vienna
Royal Vienna
Hotel Royal Hotel
Hotel Royal Vienna
Hotel Royal Hotel Vienna

Hotel Royal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 2 nights in May 2025

10/10 Excellent

Sunila

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff and location were both wonderful! Breakfast was also delicious!
Stayed 3 nights in Nov 2025

10/10 Excellent

Deidre

Stayed 3 nights in Nov 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Harpreet

Stayed 5 nights in Sep 2025

10/10 Excellent

beatrix

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Receptionist Rose and another young gentlemen , they are the best customer service I get in Austria .
Stayed 1 night in Oct 2025

10/10 Excellent

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and allowed us to check in early since room was ready.
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
We loved that it is right next to St. Stephens. Also the location worked well when my wife needed to get an outfit for a dinner event. The shopping stores are right there too. Perfect location. Definitely would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia A

Liked: Cleanliness, amenities
Hotel was located in the heart of Vienna with an amazing view of St Stephen’s cathedral from the rooftop bar and the staff was wonderful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. You can purchase concert tickets at the front desk. Location of this hotel is in old town close to everything. I was there a week and plan to stay there again in the future.
Stayed 6 nights in Oct 2025

8/10 Good

Mandar

Stayed 1 night in Oct 2025

10/10 Excellent

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here many times before and hope to have the pleasure to do so again many times in the future. Located right by the spectacular Stephansdom church with an Ubahn station just steps away, this is the perfect place to stay to enjoy everything.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right in the heart of everything
Stayed 3 nights in Sep 2025

10/10 Excellent

Catriona Elizabeth May, londom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Oct 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paula, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hotel Royal. Room was very spacious and clean. The only issue I found was that the shower drain and slant of shower floor did not drain the water properly and ended up with a puddle outside the shower. Otherwise, staff was very friendly and helpful. Restaurant on 1st floor and rooftop were delicious.
Stayed 3 nights in Sep 2025

10/10 Excellent

HANNA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great service
Stayed 3 nights in Oct 2025

6/10 Okay

Liliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great start bad ending

My four night stay was wonderful. Nice staff, clean room and bathroom, centrally located. However, on the last morning, at 6:30 am, construction began right outside of my door. I had not been warned nor had I been offered to move to another room for the last night, which I would have gladly done to be able to rest well before a return trip to the U.S. Upon exiting my room, I noticed that all rooms on that floor were empty and that they were changing the carpet on the entire floor and rooms! When I complained upon checkout, the only thing they had to say what that they were sorry for the inconvenience...
Stayed 4 nights in Sep 2025

10/10 Excellent

Laurinda, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - have everything in the area
Stayed 2 nights in Sep 2025

8/10 Good

Venu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredible and very helpful with suggestions for activities in area and went above and beyond in service several times. Room itself was well appointed albeit a little quaint with the bed being a little uncomfortable. The main draw for hotel has to be its unparalleled convenient location right next to U-stops and St Stephen’s along with several excellent dining and shopping experiences nearby. I would wholeheartedly recommend the hotel to anyone planning to stay in Vienna
Stayed 3 nights in Sep 2025

8/10 Good

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Beds were hard. Construction to hotel after 8 am. Open shower caused a bit of a mess. Air conditioning not working. But staff was 10 star impeccable. Location was amazing and hotel was in an amazing location close to everything. Breakfast was elegant. Staff was beyond kind and amazing. Extremely clean id say spotless and shining.
Stayed 2 nights in Sep 2025

10/10 Excellent

WOLFRAM, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
As above!
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Stayed 2 nights in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Enjoyed our stay very much. The rooftop bar has an amazing view.
Rooftop at sunset
Stayed 3 nights in Sep 2025