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Novotel Suites Wien City Donau

4.0 star property

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Exterior
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Exterior
Bar (on property)
Family Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Place, Messe Wien Exhibition and Congress Center
    ‪11 min walk‬
  • Place, Giant Ferris Wheel
    ‪11 min walk‬
  • Place, Prater
    ‪14 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed

Suite, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, soundproofing

Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Standard Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

Family Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Family Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed (Junior)

Premium bedding, in-room safe, desk, soundproofing

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds

Junior Suite, 2 Single Beds | Premium bedding, in-room safe, desk, soundproofing

Junior Suite, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

Novotel Suites Wien City Donau

A bar/lounge, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Novotel Suites Wien City Donau offers 158 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Suites Wien City Donau, you'll be within walking distance of Prater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 4-minute drive from Prater and a few minutes from Vienna International Centre
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Suites Wien City Donau, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Novotel Suites Wien City Donau also features tour/ticket assistance, a garden, and coffee/tea in common area. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 26 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Donau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 1004 reviews
Rating 8 - Good. 384 out of 1004 reviews
Rating 6 - Okay. 105 out of 1004 reviews
Rating 4 - Poor. 36 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

selim, Westwood

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Jingwei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Big room.
Stayed 3 nights in Nov 2025

10/10 Excellent

BERYL

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fantastic
Stayed 2 nights in Oct 2025

10/10 Excellent

Jingwei

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Large room
Stayed 2 nights in Nov 2025

10/10 Excellent

Pawel

Business traveller
Liked: Cleanliness, staff & service, amenities
Very spacious room, well designed with nice amenities. Nice and helpful staff in reception.
Stayed 1 night in Nov 2025

6/10 Okay

Deepali

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing quite wrong with the hotel. It is close to the underground station, clean room, comfortable bed. However, the overall vibe was cold and clinical (Right from the room design with its plane cabin style loo to the indifferent attitude of the staff.) It would be good hotel for business travel - not so much for a romantic getaway or family holiday.
Stayed 2 nights in Nov 2025

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room, comfortable bed, good location near shoppingcenter
Stayed 1 night in Nov 2025

10/10 Excellent

Hee Eun

Stayed 5 nights in Nov 2025

10/10 Excellent

Minnur, El Sobrante

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms at a great price, only two stops away from the Austria Center. Will definitely stay here again for future conferences, as I prefer to be closer to the Prater and the city center.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tanitnun

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The Hotel is amazing. Breakfast is very excellent. but only one thing that need to fix is some flying little creatur at water machine.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tom

Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Travelled with family
Great hotel and fantastic location beside metro. Staff were helpful and nice
Stayed 2 nights in Oct 2025

2/10 Terrible

Dwipendra, Saginaw

Stayed 3 nights in Oct 2025

8/10 Good

Chidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints

The room was clean and spacious, reception staff were friendly and very helpful (sorted out a heating issue). Wi-Fi was sufficient for my streaming needs, which was good given the paucity of English language satellite channels on the TV.
Stayed 8 nights in Sep 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two supermarkets within a few minutes walk. Metro station also very close.
Stayed 5 nights in Sep 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly, helpful and attentive staff. Exceptionaly clean room. Compared to other European hotels, this room is very huge. Toilet and shower are separated, which is very convenient especially in the morning. Close to subway and train station.
Stayed 7 nights in Sep 2025

10/10 Excellent

Ruth

Stayed 8 nights in Sep 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable , quiet, clean , nice staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Izumi

Liked: Staff & service, amenities, property conditions & facilities
Overall, the hotel is well-maintained and clean. It is only a 4 minute walk from the U station, which is very convenient and surrounded by what it looks to be corporate buildings. If you are looking for easy access to restaurants and cafes, the area may not be ideal. The room was very spacious with upgraded appliances. They carried the brand called Rituals shampoo, body wash, and handwash, which I enjoyed using. The staff was also amazing. I left my phone in one of the tour guide's van and felt very powerless. The person who seemed to be in charge for that evening stayed behind and helped me track the tour guide and contact them. They were very empathetic, understanding, and helpful- they went above and beyond to stay with me and assure me things would be fine.
Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and metro is right outside the hotel!
Stayed 4 nights in Aug 2025

8/10 Good

Renu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Vienna Prater

Stayed 1 night in Aug 2025