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Novotel Suites Wien City Donau

Property class: 4

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Photo gallery for Novotel Suites Wien City Donau

A Novotel hotel entrance with a modern design, large windows, and a visible reception area.
Property video
A modern conference room with a long wooden table, white chairs, and pendant lighting.
A modern building with a covered outdoor seating area, multiple floors, and a staircase.
A modern lobby with a reception desk, seating area, and large windows.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Radingerstrasse 2, Vienna, Vienna, 1020
  • Place, Giant Ferris Wheel
    ‪12 min walk‬
  • Place, Messe Wien Exhibition and Congress Center
    ‪12 min walk‬
  • Place, Prater
    ‪15 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Double Bed with Sofa bed

A neatly made bed with white linens, a blue throw blanket, and a coffee mug on the nightstand.

Suite, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, 1 King Bed with Sofa bed (Junior)

Standard Suite, 1 King Bed with Sofa bed (Junior) | Premium bedding, in-room safe, desk, soundproofing

Standard Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite, 1 King Bed with Sofa bed (Junior)

A hotel room with a bed, a small table with apples, a window with a view of buildings, and a curtain partially drawn.

Family Suite, 1 King Bed with Sofa bed (Junior)

9.0 out of 10
Wonderful
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed (Junior)

A modern hotel room with a grey sofa, a wooden desk with a laptop and a newspaper, a bed with a blue blanket, and a large window with curtains.

Business Suite, 1 King Bed (Junior)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Single Beds

A hotel room with two beds, a wooden headboard, a wall mural, and a window with curtains.

Junior Suite, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Novotel Suites Wien City Donau

A bar/lounge, self parking and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a garden are on-site. Change of towels is available on request
Novotel Suites Wien City Donau offers 158 accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run films.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Suites Wien City Donau, you'll be within walking distance of Prater. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Just a 4-minute drive from Prater and a few minutes from Vienna International Centre
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Suites Wien City Donau, you'll find a terrace, a vending machine, and multilingual staff. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Novotel Suites Wien City Donau also features tour/ticket assistance, a garden, and coffee/tea in common area. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 26 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 9 floors
  • Built in 2002
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 29 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Suite Novotel Wien City ex Messe
Suite Novotel Wien City ex Messe Hotel
Suite Novotel Wien City ex Messe Hotel Vienna
Suite Novotel Wien City ex Messe Vienna
Novotel Suites Wien City Hotel Vienna
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City
Suite Novotel Wien Messe Hotel Vienna
Suitehotel Hotel Wien Messe
Suitehotel Hotel Vienna
Suite Novotel Wien City (ex Messe)
Novotel Suites Wien City Hotel
Novotel Suites Wien City Vienna
Novotel Suites Wien City Hotel Vienna

Novotel Suites Wien City Donau Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1006 reviews
Rating 8 - Good. 373 out of 1006 reviews
Rating 6 - Okay. 104 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. I like everything about this hotel.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Ravindranath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good with my stay especially the room.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

woohyuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! U1 can bring us everywhere! And Billa and eurospa is near the hotel.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to a subway stop. Very clean room, seems like the hotel is brand new. We would definitely stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeniffer

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Harshul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Very nice beds and spacious. Excellent Location about 2 minutes walk from train station.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Taavi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room, comfortable bed, good location near shoppingcenter
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and metro is right outside the hotel!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable , quiet, clean , nice staff
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Maik

Liked: Cleanliness, staff & service, property conditions & facilities
Bathrooms very plastic
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Alan

Great hotel and fantastic location beside metro. Staff were helpful and nice
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, convenient location near a train station.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, amenities
Very spacious room, well designed with nice amenities. Nice and helpful staff in reception.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

BERYL

Liked: Cleanliness, staff & service, amenities
Everything was fantastic
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, well-appointed rooms at a great price, only two stops away from the Austria Center. Will definitely stay here again for future conferences, as I prefer to be closer to the Prater and the city center.
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Jing

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes apart from breakfast time staff rude to try and make you finish up sp someone can get yoyr table
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large modern, clean rooms. great location - safe and clean.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Tahmina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, overall a good hotel with a good service
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Sanja

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
A big and confortable suite, a very good bed...excelent!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service
Good hotel in general
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel, Good Location, Good Price

Hotel Novotel Suites Wien City Donau was a good jumping-off point for my wife’s and my Vienna stay. We especially appreciated its proximity to transit and to the Danube’s running paths.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!
Stayed 7 nights in Dec 2024