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Residence Wollzeile

3.0 star property

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Photo gallery for Residence Wollzeile

TV
Interior
Private kitchen
TV
Classic Suite | Bathroom | Free toiletries, hair dryer, bathrobes, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Wollzeile 13, Vienna, A-1010
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Hofburg Imperial Palace
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Suite

Classic Suite | Living area | TV

Classic Suite

  • 110 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Suite (DS)

In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Deluxe Suite (DS)

  • 140 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Residence Wollzeile

A sauna, a conference centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Residence Wollzeile offers 8 accommodations with a safe and complimentary bathrobes. Cable televisions are provided.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.
With your stay at Residence Wollzeile, you're connected to the convention centre and just a quick walk from Stephansplatz. You'll find features such as free WiFi in public areas, plus a conference centre and breakfast (surcharge).
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Steps from Stephansplatz and St. Stephen's Cathedral
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. A sauna, multilingual staff, and tour/ticket assistance are also featured at Residence Wollzeile. Parking is available for a fee. You'll have access to the indoor pool at a partner property.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8 AM to noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to noon for a fee: EUR 24 per person

Things to do

  • Indoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 8:00 AM; check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: EUR 50

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: EUR 50

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • Pets: EUR 25 per pet, per night, plus a deposit of EUR 25.00 per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 24.00 per person
  • Airport shuttle fee: EUR 70.00 per vehicle (return)
  • Self-parking fee: EUR 40.00 per day
  • Pet deposit: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-in fee: EUR 50 for check-in between 8:00 PM and 11:30 PM
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Residence Wollzeile Aparthotel Vienna

Residence Wollzeile Vienna

Residence Wollzeile Aparthotel

Residence Wollzeile Hotel

Residence Wollzeile Vienna

Residence Wollzeile Hotel Vienna

Residence Wollzeile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 8 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

samira

Stayed 3 nights in Dec 2023

10/10 Excellent

Shu, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything is within walking distance, friendly stuffs, spacious and clean rooms. Will love to be back soon !
Stayed 5 nights in Feb 2020

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Serguei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with a broken elevator

This is a great property in a great area. Unfortunately the only building elevator broke down and we had to climb stairs for 4 last days of 6 days stay. This ruined vacation for our handicapped family member. The residence sent a fruit basket and we appreciated the effort, though I would consider a room rate reduction to be an appropriate compensation!
Stayed 6 nights in Dec 2018

4/10 Poor

adam, chicago, illinois

Liked: Cleanliness
Disliked: Staff & service

Non-responsive management

Automatic lights kicked on several times while we were there, including at 4am twice. We told management, who did not even respond to texts or emails. I understand that there is no onsite management, but that is a pretty basic request. Apartment was also a hotel room, absolutely nothing like the featured apartments seen in the photos.

10/10 Excellent

Steve, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, perfect staff!

This is a fabulous place to stay in Vienna! It is in the perfect location- 5 min walk or less to Stephansplatz, half a block from Figlmueller (most famous Wiener schnitzel) across the street from a very good cafe (Cafe Diglas) and I could go on. Super easy for transport everywhere- you are at the heart of the city! Staff is amazing!!!! Vera responded to questions extremely rapidly, very accommodating! (Even when she was off, Niklas responded to email almost immediately!). Asked for early check in and they made it work! We made it through the the airport in record time and arrived 30 min even earlier than predicted (after overnight flight from USA with kids). Two staff members called Vera immediately, she was there in less than 5 min and we were in the room immediately! They appear to be doing SOM renovations/apartment conversions but always blissfully quiet and most accommodating and incredibly nice staff ever! As for the roo- we stayed in 301/311- two bedrooms, kitchen and living room with sofa bed. My family (2 adults, 3 kids) loved it. It is incredibly posh, a bit awkward layout given it is an older building updated to posh apartment and done extremely well. Beds are definitely firm, everything else fantastic! I normally reserve my highest ratings for incredible resorts, but I cannot imagine a better place AND staff for a stay in Vienna! This is the best you will find- book here if available and consider yourself extremely lucky!

10/10 Excellent

Bev, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A luxurious Residence in beautiful Vienna

An absolutely fantastic Residence of superb luxury. In a prime area in Vienna, close to all amenities. A fantastic price for a luxury brand new Penthouse with everything you could possibly want to make your stay unforgettable.Vera was superb and we will never forget her kindness and the professional service she gave us. She went out of her way to help and checked in on us to make sure we had everything we needed. Thank you for an incredible stay in Vienna. Our memories will last a lifetime.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was very clean and beautiful. The staff was very friendly and helpful! Location is perfect! My family had a great time here😊
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern apartment. Worth to try

Modern decoration. Value for money.