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Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

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Lobby lounge
Studio XL | Living area | 32-inch flat-screen TV with satellite channels, Smart TV
Lobby
Studio XL | Living area | 32-inch flat-screen TV with satellite channels, Smart TV
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi

Explore the area

View in a map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Botanical Garden of the University of Vienna
    ‪9 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio XL

Studio XL | Living area | 32-inch flat-screen TV with satellite channels, Smart TV

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

smartments Wien Hauptbahnhof

Along with coffee/tea in a common area, this smoke-free aparthotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a Smart TV comes with satellite channels, and added amenities include free WiFi and a hairdryer. Weekly housekeeping is available.
Smartments Wien Hauptbahnhof offers 162 accommodations with a hairdryer and blackout curtains. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

During your stay at smartments Wien Hauptbahnhof, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas. Built in 2017, this comfortable aparthotel has 162 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a Smart TV and a fridge
  • Free WiFi
  • Amenities include a front desk safe, a lift and a vending machine
  • 8 minutes by foot from Belvedere and a 4-minute drive from Naschmarkt
As a guest of smartments Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in common area, and express check-in. WiFi is free in public spaces. Smartments Wien Hauptbahnhof also features express check-out, a front desk safe, and a lift.

This 3-star Vienna aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.848 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 3:00 PM
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping is provided every 14 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 693 out of 1411 reviews
Rating 8 - Good. 493 out of 1411 reviews
Rating 6 - Okay. 136 out of 1411 reviews
Rating 4 - Poor. 45 out of 1411 reviews
Rating 2 - Terrible. 44 out of 1411 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Nicolle

Travelled with family
Liked: Cleanliness, amenities
Amenities were great, room smelt stale, whilst room was fine corridors etc were run down. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Lang

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in Nov 2025

6/10 Okay

rachel

Liked: Cleanliness
I loved the concept of an aparthotel and I loved the location. Unfortunately, the WIFI cut in and out all week making it really difficult for a work trip. Also, I returned from a day trip to find the cleaning staff had left my room door open ... I think with some better wifi and more attentiveness this could be a really fantastic place. As I said, the location and concept are great :)
Stayed 7 nights in Nov 2025

10/10 Excellent

Henry

Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

Larisa

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2025

10/10 Excellent

Agnieszka

Stayed 3 nights in Nov 2025

10/10 Excellent

Willis

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Clean room easy check in and check out very good location for public transport just a nice place to stay
Stayed 10 nights in Nov 2025

10/10 Excellent

Connie

Liked: Cleanliness
An overall wonderful, comfortable place to stay for a 2 week trip and conveniently located near multiple public and private transportation options. It felt like a home away from home. The bed was awesome; the pillows, not so much, but I had a way to rectify that. I always felt safe and secure. I had friends paying a premium price to stay at a luxury hotel and complained that their lodging was hot and stuffy with no way to adjust the temperature or open a window. That made me feel even more positive that I had chosen the best low cost option available for me!.
Stayed 11 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities
Nice, quiet, clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room with nice kitchen super convenient location
Stayed 3 nights in Nov 2025

10/10 Excellent

Arzu

Travelled with group
Liked: Cleanliness, amenities
Everything was great, clean and newly furnished rooms, all amenities provided. Very close to central train station and well connected to the city via transport. Good dining options around. Would be my go to if I visit Vienna again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Nov 2025

8/10 Good

Lilaben

Good twin bed accommodation. Public transport hub very near.
Stayed 4 nights in Oct 2025

2/10 Terrible

Mark Gregory

Liked: Cleanliness, property conditions & facilities
No customer service or response when we needed it
Stayed 8 nights in Oct 2025

8/10 Good

Ok karen

Liked: Cleanliness, property conditions & facilities
This place is close to cental station. This station has lot of shops (bakery, convinien store, book store, gift shop, etc). Easy to go to city center. Kitchen was small, but enough to use and clean. Overall I was very happy to stay here.
Stayed 6 nights in Oct 2025

10/10 Excellent

Sylwia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly clean room, amazing location close to train station and all the most beautiful places you need to see. Friendly staff absolutely recommend when you travel to Vienna
Stayed 3 nights in Oct 2025

10/10 Excellent

Braiden Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
The studio space was great for the two weeks I needed. Modern and clean (ignoring the common hall carpets), friendly and helpful staff, decent and affordable laundry machines in the basement, perfect location for catching all sorts of public transportation, dining, shopping, etc. The main issue would be no A/C or way to adjust the heat, but opening the window does help except then it’s very, very loud outside. The temperature is manageable in the colder months, but this would not be an option for the warmer months. An in-unit fan would be nice. Overall, I would recommend this place as long as you know your temperature preferences. It’s really everything else you need.
Stayed 14 nights in Oct 2025

6/10 Okay

Mehdi

Liked: Cleanliness, property conditions & facilities
Really great place to stay. Modern, clean, and right next to Vienna Central Station. However, they don't store luggage, which would be fine normally. But they suggest storing luggage through Radical Storage and offer you a discount. Radical storage finds you stores to leave your luggage but this is problematic as the first store I went to was closed and turns out the owner was on holidays (thanks to Google lens for translating). It was cold and raining and my luggage got wet standing outside and waiting for Radical customer support to find me another place. I asked them to find me the next closest place and they booked me somewhere that was a 10-15 minute walk away in the rain. Not a pleasant experience. The hotel should not be endorsing this method of luggage storage. Additionally, Netflix wasn't working on the TV and when I asked for support, there was no communication.
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe
Stayed 7 nights in Oct 2025

8/10 Good

Bartosz

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All great despite bad pillows
Prater
Stayed 5 nights in Oct 2025

6/10 Okay

Christopher

Liked: Cleanliness, room comfort
Good size room and location for the price. But zero communication from the location, a run down interior. I had several questions that were sent via text as requested, which were just never answered or acknowledged.
Stayed 3 nights in Oct 2025

8/10 Good

Tao

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay and a few minutes walk from central station
Stayed 4 nights in Oct 2025

6/10 Okay

Yongho

Good location and that's it.

Perfect location. Easy access and clear instructions. Property seemed not perfectly managed and appeared to be not properly cleaned. So many dirty wall marks. Also hair dryer with sticky dirt all all over.
Stayed 2 nights in Oct 2025

8/10 Good

Ken W

Liked: Cleanliness, room comfort
Apartment style hotel near the train station which was convenient. Small room with all the amenities of a kitchen. Room faced a busy street and was very warm so we had to open the windows and it was noisy. No actual reception area but we appreciated the help in checking in by a staff member. Close to many dining options.
Stayed 2 nights in Sep 2025