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The Ritz-Carlton, Vienna

5.0 star property

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View from property
Premium bedding, minibar, in-room safe, desk
Premium Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk
2 bars/lounges, cocktail bar, rooftop bar
Indoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Vienna State Opera
    ‪6 min walk‬
  • St. Stephen's Cathedral
    ‪9 min walk‬
  • Stephansplatz
    ‪9 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Suite, 2 Bedrooms (View)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms (View)

  • City view
  • 261 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, City View, Corner

Presidential Suite, 2 Bedrooms, City View, Corner | Living area | Flat-screen TV, iPod dock

Presidential Suite, 2 Bedrooms, City View, Corner

  • City view
  • 190 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (View)

  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 Bedroom

  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed

  • City view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Signature Suite, 1 Bedroom

  • Park view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Signature Suite, 2 Bedrooms

  • City view
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

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  • Free WiFi
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4.9 out of 5, Exceptional, (871)
The price is €608
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includes taxes & fees
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About this property

The Ritz-Carlton, Vienna

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. Housekeeping is available on request.
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Ritz-Carlton, Vienna's great location. During your stay, you're just a quick walk from Vienna State Opera. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet
  • Enjoy Regional cuisine at Dstrikt Steakhouse, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body treatments or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Playground in the Stadtpark and 8 minutes on foot from Belvedere
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Ritz-Carlton, Vienna offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Vienna. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
Dstrikt Steakhouse – This steakhouse specialises in Regional cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina – This restaurant specialises in Italian cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar – On-site cocktail bar. Open daily.
Atmosphere Rooftop Bar – This rooftop bar specialises in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 120.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self-parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Ritz-Carlton, Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 799 reviews
Rating 8 - Good. 112 out of 799 reviews
Rating 6 - Okay. 38 out of 799 reviews
Rating 4 - Poor. 14 out of 799 reviews
Rating 2 - Terrible. 13 out of 799 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Freya Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect, highly recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

hamad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sherri

Stayed 3 nights in Nov 2024

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
The best breakfast and very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Ahmed, Montverde

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and historical
Stayed 4 nights in Dec 2024

8/10 Good

raffi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christmas event wasn’t as expected. They could have done a better job.
Stayed 7 nights in Dec 2024

10/10 Excellent

Debralee

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous and the staff were super friendly and accommodating. A definite must stay!
Stayed 2 nights in Dec 2024

6/10 Okay

SUREN

Travelled with family
I lake property area, I don’t like property and service
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan, spring

Travelled with family
Liked: Cleanliness, staff & service
Lovely stay. Very quiet. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian Doran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time here, albeit cut short by a family emergency. Staff was incredibly accommodating during a very very stressful and sad time. Thank you for your kindness and care. We hope to be back again soon to experience the rest of our trip as anticipated....
Stayed 2 nights in Oct 2024

10/10 Excellent

Yurong

Stayed 5 nights in Nov 2024

8/10 Good

Rudy

Travelled with partner
The tv channels have to be updated No soccer channels where you could watch champion league games and other good sports . The breakfast was so so compare to the first time i visited this hotel. Of the 3 days of my stay we could only order 1 day a la carte .
Stayed 3 nights in Nov 2024

4/10 Poor

Sandhya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located with great service !
Stayed 5 nights in Oct 2024

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities

Great service, noisy AC/ventilation unacceptable.

Had to have our room changed because the fan noise was SO loud in the room, even with the AC on. Had we been in a situation where we needed the AC to be actually on, it would have been impossible to sleep. A noisy room at £700 a night is inexcusable! They promptly changed the room to a (nicer) quieter one, but it was only so because the fan/ac vent was a lot farther away from the bed than the previous one. Stayed here as a treat for my girlfriend’s 30th birthday. Arranged two months in advance to have flowers and cake brought in the morning for a surprise. Confirmed the night before just to be sure. Nothing arrived, i asked what was happening and no one was aware of it. They ruined my surprise, and I was fuming. They were very apologetic and arranged for flowers and cake in the evening, free of charge, which was nice enough, but not a solution to the disruption created. No one could explain us what caused the issue. Other than that everyone was very professional and the normal service was great, stayed in the club lounge which was totally worth the extra money, great food both sweet and savoury, super service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lorne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel, which at first was difficult to navigate with all the different hallways and stairs, leading you from section to section. (There is an elevator, but some areas still had steps.) The staff is exceptionally helpful. The room is spacious, clean, and quiet. The hotel is ideally located within the inner city. You are half a mile from most attractions - totally walkable. Our room could have used a refresher of the bathroom, as there were stains on the countertop and some flooring. We didn't use the gym, restaurants, or spa. Overall, however, it was very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024