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Crowne Plaza Vientiane by IHG

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Photo gallery for Crowne Plaza Vientiane by IHG

Serves lunch, dinner and happy hour
Garden
Serves lunch, dinner and happy hour
Lobby
2 restaurants; breakfast, lunch, dinner and brunch served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Samsenthai Road Chanthabouly District, Vientiane, 01000
  • Place, Ban Anou Night Market
    ‪15 min walk‬
  • Place, Mekong Riverside Park
    ‪17 min walk‬
  • Place, Lao National Museum
    ‪17 min walk‬
  • Airport, Vientiane (VTE-Wattay Intl.)
    ‪4 min drive‬

Room options

View all photos for Business Room

Premium bedding, minibar, in-room safe, desk

Business Room

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King High Floor

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard King High Floor

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard King

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Pool View

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Standard King Pool View

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard King Accessible

Premium bedding, minibar, in-room safe, desk

Standard King Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin

Premium bedding, minibar, in-room safe, desk

Standard Twin

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Pool View

Premium bedding, minibar, in-room safe, desk

Standard Twin Pool View

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • City view
  • 140 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 105 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Twin High Floor

Premium bedding, minibar, in-room safe, desk

Standard Twin High Floor

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Vientiane by IHG

Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
Crowne Plaza Vientiane by IHG offers 198 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.
Senses has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Vientiane by IHG. During your stay, you're just a quick walk from Chao Fa Ngum Statue. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • For dining with garden views, stop by Mosaic, one of the property's 2 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, manicures and pedicures or reflexology at Senses
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Chao Fa Ngum Statue and 7 minutes on foot from Lao National History Museum
  • Airport shuttle service available for a fee
Crowne Plaza Vientiane by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 8439 square feet (784 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Crowne Plaza Vientiane by IHG. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Vientiane hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Mosaic – Overlooking the garden, this restaurant serves breakfast, lunch, dinner and light fare.
3 Merchants – This fine-dining restaurant serves lunch and dinner. Open selected days.
The Link – This tapas bar specialises in Spanish cuisine and serves lunch, dinner and light fare. Happy hour is offered. Open daily.
Elephant Lounge – This lobby lounge specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Happy hour is offered. Open daily.
Garden – This bar specialises in local and international cuisine and only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 3 Merchants
  • Elephant Lounge
  • Garden
  • Mosaic
  • The Link

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (8,439 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • No lift

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 for adults and from USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Vientiane by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane by IHG Hotel
Crowne Plaza Vientiane an IHG Hotel
Crowne Plaza Vientiane by IHG Vientiane
Crowne Plaza Vientiane by IHG Hotel Vientiane

Crowne Plaza Vientiane by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 409 out of 537 reviews
Rating 8 - Good. 98 out of 537 reviews
Rating 6 - Okay. 20 out of 537 reviews
Rating 4 - Poor. 5 out of 537 reviews
Rating 2 - Terrible. 5 out of 537 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spa
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dorte

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with outstanding service!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Souvankham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
Chambre super petit dejeuner royal
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dindial

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, fabulous breakfast and delightful staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Natthavanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have an amazing experience here the staff are very nice and friendly This hotel is very clean 💗
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The female staff at the front desk and the female staff at breakfast were very helpful.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel comfortable stay

Very comfortable hotel very good restaurants
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Kunsik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay with great staff, I will certainly go back!
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very good facilities and service.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Fantastic place, really nice clean and great foods
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
It’s just that I ordered room service , paid for it then when I check out I was charged again and my bank is who spotted it
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Friendly staff, great location, great food. Pleasure to stay there
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Bassmh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in regards to airport and pickup for tours.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Tak Fai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Excellent Staff and Services
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at this hotel. Great breakfast, comfortable room, awesome massage at spa.
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant stay, good service and friendly staff
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room and excellent breakfast. Great service and super fast check-in.
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool, spa services, dining and hospitality of the staff
Stayed 3 nights in Jan 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel stuff are very friendly, very good dinning experience at the hotel restaurant
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional the facilities fantastic and we were very comfortable here
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spa and amazing staff!

Great stay! Room was nice and location was good too! Hotel was very helpful and the spa was excellent!
Stayed 5 nights in Jun 2022